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“Not too bad”

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Fragrance Hotel - Crystal
Ranked #178 of 306 Hotels in Singapore
Hong Kong, China
1 review
“Not too bad”
3 of 5 bubbles Reviewed 30 June 2014

Actually, the room is cleaner than I expect. However, the air-conditioner is not very well. It is difficult to adjust the sulitable tempature for sleep. Sometimes, it may be cold. Sometimes, it may be hot.
And, we have already booked for two-single bed room. But, the hotel receptionist give us one double bed room. When we checked the room and told them our request, they said they have no two-single bed room. Fortunately, we insisted on our booking request. They changed the room to us.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Gloria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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524 reviews from our community

Traveller rating
    41
    176
    205
    57
    45
See reviews for
63
113
62
16
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Chennai (Madras), India
1 review
3 of 5 bubbles Reviewed 18 June 2014

Pros:
1)Aprox. 1 km from metro station.
2) lot of food options (mostly non-veg)
3)Front desk understands English.

Cons
1)Only 500ml Drinking water per day is provided.
2)Does not have a restaurant.
3)Lot of massage Parlors, not good if you are visiting with family.
4)Room door has some issue with the key card, It was very difficult to open.
5)I found it difficult to find the hotel.
6)No free internet connection, and it was costly.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Sudeepta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

From Aljunied station, it's 10-15 minutes walk. Check-in time 3pm, but the receptionist worked it out for us to have an early check-in without any extra charge when we arrived 11am. And for that service I will give them 5circles. The room is a little bit old, hope they can renovation. There is a supply of tea and coffee sachet with creamer, hot water maker, bottled water, and coffee mug so you will not bring your own. They have old style tv not LED, don't have refrigarator. Airconditioner just fine, working, nice and sturdy bed. The hot and cold shower is good, and free body wash but no shampoo and conditioner. They provide bath towels so you will not bring you own towel. Free wi-fi not so free at all. They change the password daily and sometimes the password they provide does not push thru and that's annoying. So if your on budget mode this hotel is just OK.

Room Tip: Get the room with the good view of the city.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 7177_elra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bulacan, Philippines
1 review
2 of 5 bubbles Reviewed 13 June 2014

Pros:
• Cheap price that is just suited for travelers who wish to travel around the country rather than staying in hotel;
• Karen (Lobby personnel) is so welcoming and accomodating. Trust me, you can feel that you're in safe haven — cheerful, humble and fine; and
• Housekeeping has defined pure cleanliness

Anti's:
• It will take you 2 km or 15 minutes to walk to the Aljunied station, MRT, from the hotel (sucks most especially when it is completely hot);
• Prostitutes, G.R.O.'s or whatever you call those filths are touching you without your consent, just annoying;
• Risky to walk, there are Indians staring at you suspiciously;
• Poor room with conventional televison, small bed, useless closet, old telephones, narrow rest rooms, only one socket for international plugs (and you will pay $5 for the adaptor to charge your devices, just a waste of money for that instrument!), slow response whenever you call the front desk (after 30 seconds, or you're gonna hang up the phone or worst, you're rejected;
• SUCH SMELLY ROOM!! IT SMELLS LIKE A CHLORINE, ZONROX-LIKE SMELL (The hotel name doesn't reflect on the fragrance of the room);
• Noisy hotel (There was a time that we had first arrived at the room and there is a construction that comprises drills and it is so disturbing and noisy, just annoying);
• Poor elevator lifts;
• No entertainment just like pools, gyms and etc.; and
• NO WIFI AT ALL (or else, you'll pay $10 each day for that slow wifi! Seriously, as slow as a snail!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heywanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 8 June 2014 via mobile

Actual rooms are very different from the pictures shown in their website. The room is small but still a good place to rest after a tiring tour in Singapore. Rooms are not fragrant, smells like cigar. The hotel is located near bus stops but is in the red district area. Wifi is not free for all and a little bit slow.

Stayed June 2014
Helpful?
1 Thank Peachy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antipolo, Rizal, Philippines
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 6 June 2014 via mobile

Booked 3 nights at this hotel last june 1-4, 2014, just a place to sleep and rest after whole day of touring singapore. Good for adult, guests with children should not stay in this hotel because it is situated in red district. No free internet. Hot water in shower is good. i dont like the smell of the room, and the shower room is a bit disgusting because of molds. Cockroach in the room. :( but the staffs are friendly and accommodating. you just get what you paid for. Management should give attention to cleanliness of the whole building.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank jomarivin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
48 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 bubbles Reviewed 31 May 2014

Pros
- "cheap" (under Singapore standards)

Cons
- Its in the middle of the red zone. If you go out by night, you will see a lot of males looking for "fun" and some ladies in underwear
- Awful staff. Not friendly at all
- Room is AWFULLY small. We could not even open the suitcase! Smallest room I have ever been
- They charge you 8 dollar to have Internet. 8 dollars per day, per device!!
- 10 / 15 minute walk to the nearest monorail station.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fragrance Hotel - Crystal

Property: Fragrance Hotel - Crystal
Address: 50 Lorong 18 Geylang, Singapore 398824, Singapore
Region: Singapore > Singapore > Geylang
Amenities:
Free Parking Wheelchair access
Hotel Style:
#13 Best Value Hotel in Singapore
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fragrance Hotel - Crystal 2.5*
Number of rooms: 125
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Also Known As:
Fragrance Crystal Singapore
Fragrance Hotel - Crystal Singapore

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