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“Don't bother with this place!”
Review of Hotel Supreme

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Hotel Supreme
Ranked #274 of 312 Hotels in Singapore
Brisbane
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Don't bother with this place!”
Reviewed 27 January 2014

We stayed 3 nights here and it's by far the worst hotel we've ever stayed in. Staff were friendly enough but the hotel itself, and the room, are shockers. Room was a decent size, but.....the bath was filthy and had long black hair in it on a couple of occasions (not ours & no idea of where it came from), it had huge amounts of mould in the grouting, plus the grout was falling away in chunks, no bathmat was supplied, or toiletries, and the towels were threadbare. Bathroom itself is definitely only a one person room. Only 1/2 a roll of toilet paper was supplied. The room was "cleaned" each day but not very well (I think all he did was make the bed). 2 sachets of tea and coffee were supplied but no milk or sugar and when we asked for some at reception we were told that they don't supply it. There were no wine glasses or coffee cups, just 2 water glasses in the bedroom and 2 plastic cups in the bathroom (when we first arrived, the plastic cups were wet and one of them had a long black in it). The furniture was old and dated. The traffic noise and noise from a construction site next door was horrendous. We couldn't adjust the air conditioner so we froze and I had to actually buy some long pants to wear in the room. We think that perhaps this hotel is headed towards demolition and they just don't care about the present. The only plus side to this place is it's position to Orchard Road (2-3 minute walk), and it's proximity to good eating places that cater for every budget (the hotel itself doesn't have a restaurant). Will avoid this place at all costs in the future.

Room Tip: If possible, ask for a corner room. I think they are the bigger ones.
See more room tips
Stayed January 2014, travelled as a couple
Helpful?
2 Thank ForeverTravelling00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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378 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Kota Kinabalu
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 December 2013

The hotel is basic (no F&B outlet, no swimming pool), but for the price and our size family (2 adults, 3 children (between ages 8 and 12) and 1 toddler (1.5yo) it was perfect! Even with 6, we were not cramped in any way (we just needed to be efficient when it came time to getting everyone showered!).

Clean and enough beds (in one room, which is what we were looking for). One street away from Orchard Road (3 minute walk) and also that distance to a free shuttle to Sentosa (i.e. Universal Studios).

Couldn't' have been any better. Well, maybe larger lifts, but I'm not complaining!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank marinaamansham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 December 2013

Room was never cleaned well, the airconditioner can't be controlled in the rooms so it was like sleeping in a fridge. Although the people that were at the reception seemed nice, that was the only plus about the hotel. Extremely expensive, but then Singapore is expensive. Would avoid this hotel like a plague.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sabah,Malaysia
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 December 2013

Good location BUT that was the only plus about this hotel. Similar rates would have given us 4 Star hotels in Manilla, Bangkok or Kuala Lumpur.
There are decent food outlets near (behind) the hotel though and some of them are open for 24 Hours.Was not bothered too much about the construction. Only had German Bundesliga on the sports channel.
Would not recommend this hotel at all. Perhaps the Holiday Inn nearby would have been a better choice.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kobusak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 November 2013

Avoid this hotel for the next 12 months (at least) as there is a construction underway behind the hotel. Noise starts as early as 6~7am!

On the plus side, the room is spacious as far as a budget hotel is concerned in Singapore. A 2-minute walk to Orchard Road is ideal for shopping.

Room Tip: Room facing Kramat Road would be better to avoid noise from construction site.
See more room tips
  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank crab939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 November 2013 via mobile

The hotel is conveniently located by Orchard Road where there are plenty of places to shop & eat. Convenient and decently priced are the only compliments. Our room had a view of a shopping mall and the empty lot next door to us with very loud & heavy construction. U don't need an alarm clock to wake up because noise from the construction starts around 7am! Not good for someone who wants to sleep in on vacation. This hotel had a very homey feel, not in a good way. Our room was fairly clean, had a king sized bed & clean sheets. However the bed cover was horrific and filthy and the pillows were hard. The bathroom can use a lot of renovation. The towels that they provided were very small and could barely hold my hair in. They only gave you one roll of cheap toilet paper so we consistently had to request more. Soap is provided from a dispenser which makes you feel like you are in a public restroom, not in your own private bathroom. The room also had a pretty cheap front door that looked like a closet door that can easily be broken into. Speaking of breaking into, the hotel had changed our room locks without notifying us so when we returned from a day out, our room key wouldn't work. A heads up would have been nice. I wouldn't stay at this hotel again.

Stayed September 2013, travelled as a couple
Helpful?
2 Thank Shelle702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dehiwala-Mount Lavinia, Sri Lanka
Level Contributor
132 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 6 November 2013

The hotel owners wants only money but they are not least bother about the facilities been offered to their guest. The staff is good but when you complain , they always say" tell to the management" but you will not be able to get in touch with them. The worse breakfast I had in my life. the toilet is with the basics and towels need to be replaced. No food is been cooked in this so call 3 star hotel , no room service at all. If you are planing to visit this hotel, take some takeaway food along with you.dont try this place as it is not worth the money you pay for this hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Manoj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Supreme

Property: Hotel Supreme
Address: 15 Kramat Road | Orchard Road, Singapore 228750, Singapore
Region: Singapore > Singapore > Orchard Road
Amenities:
Airport Transportation
Hotel Style:
Ranked #274 of 312 Hotels in Singapore
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Supreme 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Supreme Hotel Singapore
Hotel Supreme Singapore

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