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Hotel Clover 5 HongKong Street
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Reviews (353)
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All reviewsclarke quayrooms are smallgreat locationsmall rooftop poolfloor spacespent two nightsmarina baywalking distance to chinatownbuffet styleroom size isbathroom amenitiestea and coffeehandy phoneshort staybusiness tripmini barmrt
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210 - 215 of 353 reviews
Reviewed 12 December 2013

I was very impressed with the staff at this hotel. We booked our hotel room on-line through a 2nd party website. That website suggested the hotel would be ok for families. When my wife and I arrived at the hotel with our 4 young kids, the hotel staff didn't bat an eye. They kindly upgraded our room free of charge, and did their best to make our stay enjoyable. The furnishings are very nice and chic, but the rooms are small. This hotel is set up for business or solo travelers and couples. The roof top pool and deck was cozy and enjoyable (we used it almost every night). The breakfast was cooked to order every morning which was nice. Overall we had a great time. I would definitely stay here again without kids. Kudos to the staff for making our stay so enjoyable!

  • Stayed: November 2013, travelled with family
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2  Thank trowre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherrine T, Public Relations Manager at Hotel Clover 5 HongKong Street, responded to this reviewResponded 15 December 2013

Dear Valued Guest

Thank you for choosing Hotel Clover as your preferred boutique hotel choice.

We are so happy that you and your family had enjoyed your stay with us. We will be sharing your feedback with our front office staff to encourage them to go the extra miles for all our guests.

Once again, thank you for enjoying your stay with us. We look forward to be of service to you and your family again.

Yours Sincerely
Hotel Clover 5 Hongkong Street

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Reviewed 8 December 2013

I'm trying to be fair on a relative price basis, but I still think Clover falls short. The rooms and bath are tiny. I happen to like to sleep under a second sheet (ie between the comforter). First night I asked for this--and they handed me the sheet to put on myself. I thought, housekeeping is gone, budget place, OK. Second night I come back and housekeeping removed the sheet. I complained and they handed me a sheet and told me to write a note next time. seriously? So I wrote a note to leave the second sheet on the bed. So the third night, the bed was made and a neatly folded second sheet was laying on top of the comforter. I complained and the desk guy apologized but housekeeping was gone. Seriously?? They also had run out of eggs for breakfast that morning. Seriously???

  • Stayed: December 2013, travelled solo
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Thank InTheMoment_TBD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013

Payed £108 for a one night stay before flying onward.
The lady that works the morning reception shift checked us in and we found her extremely patronising. She made a mistake with our key card but instead of appologising she became rather arrogant, laughed and made out we were somehow incompetent.
The 'Deluxe' room was tiny. We could barely fit our two bags between the bed and bathroom. The room was clean and modern but basic and such a tight sqeeze for a couple.
We were woken at 8am by a load hammer banging the floor above us, we didn't recieve an explanation or apology even after approaching the staff.
The lift outside the room is loud and the sound echo's round the room throughout the night.
Didn't enjoy staying here at all, to many problems.

  • Stayed: November 2013
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1  Thank onetimeadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherrine T, Public Relations Manager at Hotel Clover 5 HongKong Street, responded to this reviewResponded 28 November 2013

Dear Valued Guest

Warmest Greetings from Hotel Clover!

We apologised that you and your partner had such unpleasant stay in Hotel Clover 5 Hongkong Street.

With regards to our front office staff being rude to you and your partner, please once again accept our apologises. Hotel Clover takes pride in providing world class service and we assure you that such incident will not happen again.

Due to space constrain, the space under the bed are meant for storing luggage. We will emphasize to our front office staff to inform the guests upon check in that they may store their luggage under the bed.

Please do allow us to investigate the loud hammer banging incident and we will revert back to you.

Once again, we apologised for causing you and your partner such inconveniences during your stay with us.

Yours Sincerely
Hotel Clover 5 Hongkong Street

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Reviewed 4 November 2013

If you're looking for a value for money accommodation that's accessible from the Clarke Quay MRT, this is the hotel for you. A mere stone's throw away from the Central Mall, this new hotel along HongKong street is the best accommodation in the area. It has a boutique hotel vibe with lots of choices for dining and shopping near the area. You're a few stations away from Marina Bay and Orchard, so you're really not far from key locations in Singapore. Because its brand new, the rooms are clean, bright, and with complete amenities you would expect from a 4 star hotel. They even have a nespresso machine in the room and free wifi. Perfect for a business traveler or a couple that wants to tour Singapore. Highly recommend this hotel near Clarke Quay!

  • Stayed: October 2013, travelled on business
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3  Thank RyanPangilinan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherrine T, Public Relations Manager at Hotel Clover 5 HongKong Street, responded to this reviewResponded 6 November 2013

Dear Mr Ryan

Warmest Greetings from Hotel Clover!

We would like to thank you for choosing Hotel Clover 5 Hongkong Street as your boutique hotel choice. We are glad that you had enjoyed your stay with us and enjoyed the amenities that we had in the guest's room.

We look forward in welcoming you back in the near future.

Yours Sincerely
Hotel Clover 5 Hongkong Street

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago
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  • Stayed: July 2017, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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