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“Pleasant Staycation” 4 of 5 bubbles
Review of New Majestic Hotel

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New Majestic Hotel
Ranked #90 of 308 Hotels in Singapore
Certificate of Excellence
Singapore
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Pleasant Staycation”
4 of 5 bubbles Reviewed 27 January 2013

Had an opportunity to try out Singapore's preserved heritage hotel, pretty neat place for a weekend stay-cation :) Had a coupon such that we only paid S$80+ for the room, a bottle of complimentary wine and breakfast for two - not a bad a deal.

At first, we housed in their Aqua room - chic room and pretty spacious for a city hotel. We had to request for a change of room in the evening as the heater wasn't working, but guest services was prompt and manage to get a change of room without a hitch, which was excellent.

Our new room - Wayang was inspirational. It's a chinese theme with red lanterns as decor, so it's really unique. However, when we were about to turn in, we realized that the two decoration lanterns hanging by the ceiling cannot be switched off for the night, which was pretty annoying for my hubby as he is sensitive to light. We called the reception and was advised that the room is "dim enough", it is dim but we just thought that an offer to bring a sleep mask or something will be a nice gesture. Okay, fine.

Workout - This place has a good sized gym, looked well stock with fresh towels and water. Pool is pretty hobbit-sized though, more play-pool than a lap-pool, and will be quite a crowd for 10 people.

Breakfast - It's not bad, usual spread for ABF but it's not set up for a hearty one. Eggs, sausage and bacon were prepared upon ordering. Decent spread of breads and cheese, some oriental congee and buns, the usual coffees and juices. It was okay but not mind-blowing.

Location: Majestic is in town and near public transport (great location), though it's situated amongst bars and pubs, which can be a little noisy, not to mention about cars at the main street. But I would trade the noise for its location. Ear plugs are provided.

Overall, I would say it was a good stay at Majestic - Kiehl's toiletries, Bose system, Nespresso to top it up :)

Room Tip: Rooms facing the main street will probably get most of the noise, given that the hotel has only 4 fl...
See more room tips
  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cryst_clear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, 28 January 2013
Dear cryst_clear,

Hellos from New Majestic Hotel!
Thank you for your generous review.

We appreciate your valuable feedback and rest assure that the issues mentioned will be addressed with the relevant departments. On a brighter note, we are pleased that you had an overall good experience staying with us, and we hope to have another opportunity to impress you with our commitment to improve.

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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700 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (140)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Thai first
  • Any
English first
Brisbane
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 20 January 2013 via mobile

Stayed in the "P?!sy Parlour" room and had a blast in this great city. Definitely worth spending a little more and getting one of the themed rooms.

Breakfast was good without great but apart from that the entire hotel was worth the slightly out of the way (2 mins to SMRT) at the south end of China Town. Easy access to public transport and the staff was definitely friendly enough to warrant going back.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Schjumes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, 21 January 2013
Dear Schjumes,

Warm greetings from New Majestic Hotel!
Thank you for your kind review.

We are happy to note that you had an excellent time staying with us. We look forward to having you back the next time you are in Singapore.

In the meantime, safe travels!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 18 January 2013

I discovered a very different side to singapore. I have long though the place a little sterile, this place certainly helped changed my opinion. The pool is great - it is OUTDOOR although most of the pictures make it look like an indoor pool. All the public areas are really nice and very different. The rooms are great. Mine had a duplex with a ladder up to the bed. I checked out some of the other rooms and I'm glad I booked mine. The stairs are a little steep which might put off some. The staff were lovely and couldn't be more helpful. I was exhausted after a long flight and couldn't muster up the energy to go out or even pop downstairs down to restaurant They do offer room service, but this was a little slow compared to all the rest of the service but worth the long wait. Breakfast was the only let down - and a pretty significant one considering everything else. The menu is the laminated place mat - very tacky for such a nice hotel. The food was OK but certainly not up to the fantastic food I'd had from them the night before! The cold buffet was pretty average and the hot food really basic. Not sure why but considering that only five minute walk away is some amazing hawker food then I might skip breakfast and save the restaurant for dinner!

Room Tip: Most rooms should be OK. The back ones a little quieter but better views from the front
See more room tips
  • Stayed January 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PommyPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, 21 January 2013
Dear PommyPaul,

Greetings from New Majestic Hotel!
Thank you for your kind compliments.

We are pleased that you had a wonderful stay at the hotel. New Majestic Hotel is certainly not your average hotel, and we are glad that you appreciated its quirky designs.

We have also noted your feedback about breakfast, and rest assured that the issue has been addressed to the relevant departments.

We hope to welcome you back soon and impress you once again!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 13 January 2013

Great rooms, all fun design, spacious and different. Only downside is centrally controlled air conditioning - you need to call reception to have turned off and on but can control temperature in room, only a small issue for us but worth mentioning.

Good location if you want to stay in a non- touristy area but still with great transport links and lots to do locally, good restaurants.
Hotel restaurant was excellent for dinner, would highly recommend eating here also.

All staff extremely helpful, even packed us breakfast on the morning of our check out as we were leaving before the breakfast service.

We would definitely return or may even try their sister hotel Wanderlust next time.


  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LondonAl_j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, 15 January 2013
Dear LondonAI_i,

Warm hellos from New Majestic Hotel!
Thank you for your generous feedback.

We are pleased that you had a great time with us, and that you enjoyed the hotel’s central location. We are also glad that the team went above and beyond to ensure that your stay was comfortable and enjoyable.

We hope to have you back with us again soon!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 13 January 2013

Very interesting concept. Stayed in the Oriental Girls Go West room for 5 nights. Although the bathroom is slightly small, the Kiehl's toiletries make up for it! Oh not to mention the outdoor bathtub. Thoroughly enjoyed having a Nespresso machine for our coffee need at any time of the day. The staff will try to help as much as they can. I inquired about having the room decorated for a post-birthday celebration and they were willing to oblige at a minimal cost. They even wrote out personalized greeting cards and gave us cupcakes and Singapore Slings. Snaps to New Majestic and the unique touches! Centrally located in Chinatown with the metro station a few steps away and bars and restaurants around the hotel.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kaimorales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, 21 January 2013
Dear kaimorales,

Hellos from New Majestic Hotel!
Thank you for your generous compliments.

It was our pleasure to have made your stay with us so memorable. We are glad that you enjoyed the little personal touches that we added and we definitely look forward to having you back with us soon!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 January 2013

We stayed in the "Oriental Girls Go West" room - one of the Premier Garden rooms - and it was simply superb. Not big, but easily big enough and we appreciated the little touches of luxury (Bose wave radio, Keihl's toiletries, the fabulous shower, the outdoor bath, the lovely comfy bed, Nespresso machine). Our room, and everywhere else in the hotel, was beautifully decorated. The website says "heritage chic and modern design" - this is a perfect description.
Pete sleeps very lightly and is quick to complain but even he found the room to be peaceful. The swimming pool was the best in our whole trip. The staff members were pleasant and helpful without being obsequious; the breakfast was really nice.
At around SGD270 a night it's not cheap, but this is Singapore, you'd have to pay a lot more to get anything nicer than this hotel.
The location is great too, Chinatown is on your doorstep, a taxi from the airport only cost $12 and there's an underground station just round the corner.
Thanks for a really lovely stay. I look forward to returning.

  • Stayed August 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SallyJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, 15 January 2013
Dear SallyJP,

Greetings from New Majestic Hotel!
Thank you for your wonderful compliments.

We are so glad that you had a fantastic and memorable time with us. It is good to note that you thought the rooms were well provided for, and that the team was welcoming and helpful throughout your stay.

We look forward to welcoming you back soon!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 27 December 2012 via mobile

This hotel is absolutely worthy of all the great reviews it has received. Room was spotlessly clean, modern, beautifully designed and comfortable. Small but good use of space, quality bed and bedding, I had a wonderful nights sleep. Love the Keihl's bath products, a really nice touch. Breakfast was great, good selection, good coffee and very good service. Staff were happy to help with taxis and other queries and were very pleasant. I will stay here again, the hotel is very memorable and lovely.

Stayed December 2012, travelled solo
Helpful?
3 Thank Amanda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UnlistedCollection, Manager at New Majestic Hotel, responded to this review, 3 January 2013
Dear Amanda L,

Warm hellos from the team at New Majestic Hotel!
Thank you for your kind compliments.

We are happy that you had a great stay, and that you enjoyed the amenities provided in the rooms. We are also glad to note that the team was helpful and approachable, contributing to your fantastic experience at the hotel.

We look forward to welcoming you back!

Best regards,
Joanna Ortega
Assistant Sales Manager
Unlisted Collection: Singapore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New Majestic Hotel

Property: New Majestic Hotel
Address: 31 - 37 Bukit Pasoh Rd, Singapore 089845, Singapore
Region: Singapore > Singapore
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Romantic Hotel in Singapore
#61 Family Hotel in Singapore
#73 Business Hotel in Singapore
#78 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — New Majestic Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
Housed in a traditional conservation shop house located in the heart of Chinatown, the New Majestic Hotel features an emphasis on strong design, local culture and the Arts.From the open concept period-inspired lobby with restored vintage Compton fans to the dramatic pool with glass inserts floating above the restaurant, to the selection of period colonial furniture from Singapore in the 1920s- 1960s, New Majestic Hotel is a stunning and eclectic mix of heritage chic.Each of the New Majestic's 30 rooms is different, from the mix of vintage and designer furniture through to the customized baths. Room highlights include suites with private gardens, attic style rooms with loft beds in six-meter high ceilings. ... more   less 
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Also Known As:
Majestic Hotel Singapore
New Majestic Hotel Singapore
Hotel New Majestic

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