This hotel had a nice housekeeping staff but the reception staff was not nearly as kind. They were efficient but not once during our check-in did we receive a smile.
The room was small but our family knew and expected this. We had lots of big luggage but they were easily tucked away under the tables. The walls look like they were in the middle of painting in the hall and also in our room. The beds were clean and bathroom was also tight spaced.
There were lots of tiny little bugs in our bathroom ceiling but they were not a big bother as we have been traveling around Asia and are used to the bugs. This was room 509 (if the staff want to take a look at this).
The biggest let down was the lack of WiFi in the room. We knew there wouldn't be any but were not expecting to pay $10 for 24 hours for only ONE device. The lobby provides free WiFi but this also leads to the problem of the overcrowded lobby. I am sitting in the lobby as we speak and wouldn't mind sitting in here as much if there were comfortable couches available and less people. Of course the internet issue wouldn't be much of an issue if you will not be spending much time in your hotel room. I was stuck in the room since I got sick for a few days and only had 10 channels on the TV to browse.
This hotel has everything you need for a short stay but its nothing super impressive. Don't mind the hookers on the street and they won't mind you. Honestly, we didn't feel unsafe in this area and the closeness to the MRT was very useful.
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- Also Known As:
- Fragrance Ruby Singapore
- Fragrance Ruby Hotel Singapore
- Fragrance Hotel - Ruby Singapore