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“DO NOT STAY HERE”
Review of Sloane Court Hotel

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Sloane Court Hotel
Ranked #249 of 312 Hotels in Singapore
Kota Kinabalu, Malaysia
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“DO NOT STAY HERE”
Reviewed 10 March 2012

This place is not safe. The staff lock all the doors at night with padlocks, including the fire doors. The rooms have burgular bars. If there was a fire everyone would DIE.

Room Tip: Don't get a room unless you can get out in the event of a fire
See more room tips
  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

37 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Any
English first
Sydney, Australia
Level 6 Contributor
251 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
Reviewed 20 July 2011

Overall: A strange little place with no-frills. Bizarre to find a faux-tudor building on Balmoral Rd surrounded by glam, modern highrises. Despite being the cheapest available hotel in the area, I thought $105AUD per night (booked on lastminute.com.au) was a bit expensive for what was delivered. But I guess you’re paying for the area, being comparatively close to Orchard.

Room #226: Non-smoking single room has two single beds (extremely firm!), effective aircon, very small TV, telephone, two sitting chairs, small desk with basic coffee-making facilities, wardrobe, small bathroom with shower, bath, toilet and sink.

The good points

- The staff & service: Efficacious, no-nonsense but friendly. I requested an iron, but was told ironing could only be done by housekeeping … my shirt was collected and returned perfectly ironed within about 10min.

- The location: For me, the location was fine. About 10min walk to Newton MRT and Newton Circus Hawker Centre. From there a 2min train to Orchard.

- The rooms: Not my style (obviously inspired by the English B&B), but the theme is carried off with full commitment! The chairs are floral, the pedestal sink is Georgian, the art is tapestry, the wardrobe is antique … you get the idea.

The not-so-good points:

- Cleanliness: Found black hairs in the bathtub on arrival and then again on Day 3. On Day 2 the fresh towels had quite a large clump of long black hairs stuck to them.

- Appearance of common areas: A bit shabby and rundown.

- TV: is there for decoration. The best channels had poor reception … the worst channels looked like a snowstorm.

- Internet: Non-existent in rooms. I was told I could connect my laptop to the LAN line in the reception (for $3SGD/hour) but tried unsuccessfully on two separate occasions. A public computer in the lobby has internet for $1SGD/15min but I didn’t try. No wireless available anywhere in the hotel, and trust me … it’s almost impossible to access a wireless network in Singapore without a local mobile phone account.

- Bath and shower: Hand-held shower head connected via hose from bath-taps. But, there was nowhere at head-height to “house” the shower head so had to be held by hand. Inadequate shower screen meant bathroom (and some things in it) got wet during shower. Also, no plug so couldn’t run a bath.

  • Stayed June 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 May 2011

I had never had a experience like this in other hotels. I was planning to stay for 2 days and even invited my friends over for few drinks at night..but the restaurant closes at 10pm. As we were hungry we ordered McDonald .As we waited in the room...by the way, the sign says no visitors are allowed after 10.45pm..penalty...29++.... ridiculous rule. As my friends were smokers, they opened the window to smoke..And in came a call from the receptionist that i was liable to pay $30 for opening the window when the air con is running, ridiculousness rule.Again a call came in,this time asking how many of us were in the room.I told the mad lady that 3 of us were in the room. the mad lady told me that no visitors are allowed after 10.45pm and tat i have to go down and register their names.since we were waiting for the McDonald delivery, we thought of going down once the delivery guy was here..And ridiculousness rule again..the door is locked after 11pm..Before we proceeded down, there was a knock on the door..The mad lady just barged into tje room and wanted my friends particulars.At this point i was fuming with anger as i have never been embarrassed .. I told the mad lady that i wish to check out immediately as i was not happy with this kind of service. She told me that she don't know how to access the computer to do checkout.The next day i checked out and stayed in amara hotel...It was a beautiful stay at this hotel and staff were friendly..And no rules.....As for the lady who was rude and discourties, she was one of the owner of Sloane court hotel..I will never stay or recommend this hotel...

  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 March 2011

My husband and I came across Sloane Court some years ago when we used to stay at the hotel across the road which has now been demolished. We were drawn to the appearance of this hotel which resembles an old English Pub. We only ever ate in the restaurant until this recent trip when we decided to give the accommodation a go even amid all the negative remarks on Trip Advisor. We had just that morning disembarked from the Queen Elizabeth after spending 3 glorious weeks in the lap of luxury so we are reasonably particular folks.
We were very impressed with the accommodation at Sloane Ct FOR THE PRICE and one has to remember what one pays in other Singapore Hotels. When visiting Singapore feel we only need a bed as we are out and about so much, loving the city as we do. We refuse to pay exorbadent sums for a hotel room hence us giving Sloane Ct a go as it is a third of anywhere else. Hotel room clean and comfortable, bathroom clean and adequately supplied FOR THE PRICE. Reception very friendly and helpful. We had no problems with the hotel, great quiet area, taxis a plenty at front door, 15 minute walk to MRT. Would definitely stay again.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 January 2011

Unless I ever lose my memory of my stay at this god forbidden place, I will never, in this life time of the ones after, step into Sloane Hotel ever again!

We had a bad hunch the moment we reached the place. The first feeling I had was that I had just stepped into a very old haunted house.

Service at the front desk and room service was very poor - no smiles or hello or "thank you see you again". In fact, we felt like the people working there didn't want us there at all.

Though it was generally clean, everything in the hotel was OLD. They look old and yes, smelt OLD too. Even the CRT tvs were showing programs in black and white (we even had to tune some of the channels ourselves).

We decided to go out for supper after midnight but found the hotel's main entrance locked and we couldn't get out (or rather stuck in the horrible hotel). There was also no one was at the reception desk. Most lights at the reception area were also switched off. A sign was placed near the door informing guests to press the bell "ONLY once". We did as the sign says. Approx 30 seconds later, one of the staff, a middle aged chinese lady, appeared in her PJs, bed hair and a very unhappy face (we assumed it was because we had disturbed her sleep) to open the door for us. The same happened when we came back to the hotel. Only this time, we had to ring the bell more than once and had to wait for almost 10 minutes for someone to open the door for us to enter the hotel!!

On the day we were supposed to check out (check out time is at noon by the way), we received calls every 2 minutes from 1200 sharp to check if we had left our room. When told that we needed another 10 minutes, the receptionist said, "No, only five minutes for you to come to the reception to hand over the room key." We were appalled at her level of service. We were even more upset when the first thing she said to us in front of other guests at the reception during check out at 1230, "Terrible people!!". We were so surprised at her remark that we just didn't know what to say to her!

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 July 2010

The hotel reception lady is the most terrible reception i have met in my life. I have paid the full amount of the 2 night stay online through latestays. and we give them the booking number, she couldn't find. somemore told us that normally online booking normally do not need to pay, just insert the credit card number to secure the booking. HELLO...is it first time got customer from Latestays. then we mention we already paid. then she search back the computer, then she say oh is at the deleted folder. Wow, how can the reception move the customer paid booking to the delete folder.

then, secondly she ask how many ppl will stay, i say 2 person, then she say oh u paid the amount is 1 person, so need to put in extra money for extra person. she insist us to do so. but when we make online booking, there mention got 2 single bed in the room. then she suggest us to add extra sgd 40 for 2 nights for the extra person, so that means a night sgd 20. then actually i will only stay 1 night, and my bf will stay for 2 night.then she say like that i have to charge you sgd29+7% per night. then i say why don't you just charge me sgd 20 on that night. she say cannot, that one must charge two night. then i say normally hotel also got 2 single bed or 1 double bed. and why she insist us to pay the extra, she keep telling that got customer actually four person but only book 2 person. then that is different case. now we only have 2 person. after that she say hotel is different from theirs, hotel won't check how many person.

After i hear the last sentence she told me, i feel that i do not want to talk to this person anymore. and i pay the amount. cause she also work in Sloane Court HOTEL. she say singapore is count by person but not room.

and the room is spacious but not clean. the aircond with sound. the bed without blanket. then we found in the cupboard, one of the blanket is unfold nicely. and the other one is dirty. so, i assume that there is no room service. the bathroom is not well kept. the chair look very old. and the sofa look dirty. only the wood floor look shiny.

in conclusion, I would not go back again. I rather spend more on other hotel. my friend told me budget hotel like Fragrance is better than this Sloane Court Hotel.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 April 2010

I actually didn't stay here, but went to book the family room for friends of mine who were planning to visit with their two kids. I was met at reception by two sullen middle-aged ladies at the reception whose refusal to crack a smile was almost comical.
I explained what I was after quite politely, and was curtly told that four adults were not allowed to share the room. I assured them that the kids really were kids, ie, 9 and 6 years old. I asked to see the room. It looked dismal, although I liked that they had bunkbeds for the kids. The furnishings looked old and worn out, and the bathroom could have used a scrubbing.
I was then told that the extra bed would be charged extra. I said that four beds was all I needed, but they said the room only allowed for three beds, and a fourth would be charged extra, even though there was a double bed and two single bunkbeds already in the room. The lady seemed keen to throw in extra charges anywhere she possibly could, which was pretty amazing. Needless to say, I left as soon as I could.

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sloane Court Hotel

Property: Sloane Court Hotel
Address: 17 Balmoral Road Sloane Court Hotel, Singapore 259803, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #249 of 312 Hotels in Singapore
Price Range (Based on Average Rates): £
Hotel Class:3 star — Sloane Court Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Sloane Court Singapore
Sloane Court Hotel Singapore

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