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KnBy
Singapore, Singapore

Average

Review of Hotel 81 Sakura
3.0 of 5 bubblesReviewed 17 Jul 2019
Your average place to stay for a few nights.. Do not expect high standards. Tried staying for 2 nights and what some other reviews said was true. Firstly, the smell, which i believed is coming from the aircon. (Need to clean the inside). And there is abit of ants near the bed headboard above sticking on the wall. Other than that, everything else is fine.
Date of stay: July 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare_Azmi, Guest Relations Manager at Hotel 81 Sakura, responded to this review
Responded 23 Aug 2019
Dear KnBy,

We thank you for sharing about your stay at Hotel 81 Sakura and we apologize that we did not meet your expectations on this stay. We will surely look into our process to ensure that our guest's needs are met and how we can improve on ourselves.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (205)
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Reviewed 22 May 2019

Hotel 81 Sakura may be a 2-star hotel, but the service and hospitality level gets five stars from me! If given the opportunity, I would like to come back and book my stay at this hotel once again! Hpefully soon!

Date of stay: May 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank Trek37139148490
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare_Azmi, Guest Relations Manager at Hotel 81 Sakura, responded to this reviewResponded 7 July 2019

Dear Trek37139148490,

Thank you for sharing your recent experience with us. We hope to welcome you again on your next visit to Singapore

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2019

The toilet don't have toilet paper, only toilet tissue......And some of the staff is not really friendly n approachable I mean no smile. Probably the one who wear Brown clothing without tie....
Beside the unpleasant experience mentioned above, overall still okay.

Room tip: Standard double room
Date of stay: March 2019
Trip type: Travelled solo
Review collected in partnership with this hotel
Thank Odyssey42660920080
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare_Azmi, Guest Relations Manager at Hotel 81 Sakura, responded to this reviewResponded 7 July 2019

Dear Odyssey42660920080,

Once again we sincerely hope that this isolated experience does not mar your impression of the hotel and that you will give us another opportunity to impress you with our commitment to continual improvement.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2019 via mobile

My room no 205 I am very happy to stay in Hotel 81 Sakura.

I stay in Hotel 81 Sakura since year 2016 due to my house in renovation.

The room was very clean n on occasion the room look very dusty. In the event the staffs Steven n Shou Chiang was very efficient to help tidy up the room for me.

For other occasion Ibrahim also help to bring water to me n also the room door the closing not so good
yet he also help me to call the technician guy attend immediately.

Other occasion Adrain very courtesy n polite each time I walk in to Hotel 81 Sakura he is always stand by to greet me n my husband. He is a very humble
person.

I will continue to stay but sad to say that your Hotel 81 Sakura there is no car park. Since 2016 I have been paying the car park very stress. Hopefully I can have a parking place is much better.

Appreciated all the support.

Best Regards
Feon from Room 205

Date of stay: January 2019
Trip type: Travelled with family
4  Thank Chiang205
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare_Azmi, Guest Relations Manager at Hotel 81 Sakura, responded to this reviewResponded 7 July 2019

Dear Feon,

Thank you for your kind words. It was our pleasure to be able to assist you in any way we can. We hope you will continue to stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2018

I had stayed in family room for 4 pax. Room and facilities are adequate and the most important is very cheap for 4 pax. Hotel location can not access by MRT (1.5 km from MRT) but still acceptable. Bus stop is very near kust 3 min walk. Taking bus no. 33 is the best transport option for this hotel. There is 7-11 and laundry opposite hotel. Moreover, you can find foods in Dunnman food centre. Staffs are helpful also.

Date of stay: November 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
3  Thank ARNANMO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CustomerCare_Azmi, Guest Relations Manager at Hotel 81 Sakura, responded to this reviewResponded 9 November 2019

Dear ARNANMO, thank you for taking the time to review our property. We are glad to hear that we will be your top choice when you visit Singapore. We look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2018

In a great location - very lively but obviously part of a red light district. This was not a problem for us but could cause problem for families?
The rooms were very small and had no windows. This was not evident from the hotel description and I would not have booked there is I had known.
There were bloodstains on my pillowcase which I had changed by the helpful staff. However when I woke in the morning I noticed more bloodstains on the sheets on both beds. We were in a hurry to leave the next day so I never got a chance to complain when I would probably have asked for a refund. I have since emailed the hotel and they have responded with an apology.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank HildaSequin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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