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“Great location and loved the view!”

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Peninsula Excelsior Hotel
Ranked #115 of 308 Hotels in Singapore
Perth, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location and loved the view!”
Reviewed 18 November 2013

Yes, the beds were a bit hard, however that would be the only thing we could possibly fault here. Location was great - easy walking distance to public transport and many restaurant choices close by.

It is however, the service that was by far the best aspect. We had requested adjoining rooms, if possible, as we were a group travelling together for my sisters birthday. With the type of room we had selected, there were no adjoining rooms available. Next thing you know - upgrade! The view was amazing, the housekeeping staff were very pleasant and efficient and the icing on the cake was the chocolates and card left on my sisters pillow on her birthday wishing her a great day! She felt so spoilt!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Siemta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (653)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Sydney, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 November 2013

Rock hard bed however modern and nicely appointed. Food was expensive and below average (can of soft drink was 8 singaporean dollars) better food and value at Mos Burger (local burger establishment in shopping complex).

No free WiFi which in today's world was disappointing. Cost is $5 (Singarorean) for one hour, which, by the time you post a few pictures and status updates on Facebook, your hour is up.

If shopping retail is your thing then you won't be in your room long enough to care because you will shop till you drop. More stores and complexes per square metre than any other place I have been to.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mez6281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
170 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 16 November 2013

Stayed in a standard room, for 5 nights on business.
The location is indeed great, near the funan center and 2 minutes from the City Hall MRT station.

Besides that, the interior is a little old, and it is noticed (air-conditioning can either cause the room to be too cold / hot and it is hard to set correctly), the toilet lacked ventilation and it sometime cuased a little smell.

Don't get me wrong - it served as a fine, clean base for business and for exploring the city afterwards, and it was on the relatively cheaper range of such hotels - but no more. If you're not expecting luxury and expecting an OK place to sleep - it will do.

Note that when I arrived, the airconditioning wasn't working too good - and I had to ask 3 times (waiting several hours between each time) till it was taken care off. While it wasn't horrible (the lowest temperature was a bit too hot to my standard), this level of service is below the standard in Asia.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Avi28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, Scotland
Level Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 November 2013

Had 5 nights in the Excelsior and it was a very good choice for me. The room was clean & bright and the breakfast in the morning is a good start to the day. Being located centrally it's easy to get around Singapore by public transport.

This is the second time I have stayed here, I would stay again if I go back to Singapore.

Room Tip: When coming to the hotel from the airport, take the subway (cost 2 dollars) and get off at City Hall...
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  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ExiledinAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney AUS
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 11 November 2013

We stayed here for 2 nights at the begnning of our trip. It was a $25 cab ride from the airport and centrally located near Raffles - next to City Hall MBT train station.
We requested 2 beds and were given a large room with 3 single beds.
Bathroom was a great size - view was lacking.
There are 2 towers PENINSULA and EXCELSIOR - I stayed in Excelsior both times.
The club lounge was on the top floor of my tower and we were welcomed warmly to come in and enjoy the veiw.
On our second stay we had a deluxe room on a high floor with a nice view. Room was much smaller and the pillows in both rooms were just terrible.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JulieBSydneyAUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 November 2013

We stayed at the Peninsula Excelsior as part of a stopover deal with Singapore airlines. We were very happy with the staff, the room was quite small but, OK for our needs. The bathroom was good, however, the water pressure in the shower is very poor. Unfortunately, there was also a big stain on the lounge chair in the room ( which I covered with a towel). The beds were comfortable. The food at the hotel was good. The hop on hop off bus stop is just around the corner and we found this an excellent way of sightseeing. Taxis are cheap in Singapore. The staff in the restaurant were very pleasant. The concierge was very helpful with organising a tour of Changi Chapel. We did have one incident of a phone call ( from a staff member ) at 10.00pm to ask if we had been in some bar at the hotel ! We were both asleep after a long day of sightseeing....so not impressed ! We asked about the phone call the next day and were given an apology form another member of staff. However, they had charged us for drinks at the bar *( from the night of the 10.00pm phone call) which should have been billed to another room. This took about an hour to sort out which was a nuisance. Overall the hotel was good, there are probably many better hotels in Singapore ...as the position is so good we probably would return.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chesterella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 November 2013

We stayed here for a week in the last week of August. The best part about the hotel was its location. A premier club room provides you with a good corner two side view of the city and is equipped with all basic necessities. The hotel has two swimming pools and both are nice and located on the 6th floor with the lobby.
One basic short coming of most hotels in Singapore is the shopping complex on the initial floors that are not in best of shape over time. Over all given the location of the hotel the expriance was satisfactory.

Room Tip: You can request for an upgrade for a better view. Its quite a bargain.
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shashwat P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Peninsula Excelsior Hotel

Property: Peninsula Excelsior Hotel
Address: 5 Coleman Street, Singapore 179805, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#93 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £
Hotel Class:4 star — Peninsula Excelsior Hotel 4*
Number of rooms: 591
Official Description (provided by the hotel):
The hotel is located in the heart of the city within easy reach to exciting landmarks in Singapore including the Singapore Night Race circuit which is just 2 minutes walk away as it is one of the trackside hotels.Just 5 minutes walk to City Hall MRT Interchange where the North-South, East-West MRT lines meet and also to the popular night spot at Clarke Quay. Only 5 minutes drive to the Esplanade, Marina Bay Sands Casino and Convention Centre, Chinatown and Orchard Road tourist shopping belt. 10 minutes drive to Resorts World Sentosa Casino and Universal Studios theme park. 20 minutes drive to Changi International Airport.The two towers of Peninsula.Excelsior Hotel offer 600 guests rooms and suites with simple luxury as well as function rooms for seminars and wedding banquets. The hotel also offers a business center and a tour desk to assist with travel arrangements.Peninsula.Excelsior Hotel Singapore is an excellent choice for business and holiday travelers. ... more   less 
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Also Known As:
Peninsula Excelsior Hotel Singapore
Peninsula Excelsior Singapore
Peninsula Singapore
Peninsula Hotel Singapore
Singapore Peninsula

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