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“Pretty tip top”

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Peninsula Excelsior Hotel
Ranked #116 of 306 Hotels in Singapore
Melbourne, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Pretty tip top”
Reviewed 24 June 2014 via mobile

I have been to Singapore many times over the past few years due to my involvement in a motor sport race and have stayed at some top end hotels. Me and the missus popped over for a week and stayed here I've got to say it was a better experience than alot of more exsPensive hotels nearby. We had a club room, the benefits are worthwhile and the staff in the club lounge are the best, thought my last name was Windsor if you know what I mean. Book a club room it's worth every penny.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HonestReviewer2013Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,191 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (637)
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English first
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2014

We stayed at the Peninsula Excelsior Hotel for 4N/5D. It was my worse hotel stay in Singapore(Comparing to Pan Pacific Orchard,Grand Mercure Roxy and Concorde Hotel Singapore). There are only 2 advantages of this hotel. It has two MRT Stations close by and a huge shopping wall within walking distances(Raffles City).The other advantage is the Sky Lounge: A lounge on the 22nd floor with breathtaking views of the Marina Bay(Of course you have to buy a premium club room or you have to go down to the front desk and ask one of the staff to take you up there). And now we come to the negatives. First problem was as I was leaving to the US with my mum I asked for a Silver Cab(Premium taxi) on the day of arrival. I also wanted it to be a surprise to my mother. So I asked the concierge if I could book it then and there (my mum wasn't with me),he said no problem and said sure he'll keep one ready. On the day of departure when we went down to the entrance of the hotel, the car wasn't there and he had not booked it. He also kept saying very very expensive which made my mum not want to do it. Surprise ruined.I had done the same thing at the Concorde Hotel Singapore and they it worked perfectly.The other problem was that on the 4th night(The night I needed the most sleep as my flight was the next day) at 3 in the morning construction started. And to add to the irritating noise the light in the room suddenly turned on and there was no switch to turn it off!The pool and gym was ok. The wifi strength is poor anywhere in the hotel. And the room service menu was exorbitantly priced and the food wan't so tasty. All in all not a good hotel and not upto Singapore standards

Room Tip: Select a premium club room/suite so you have access to the Sky Lounge
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tikirib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Newcastle
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 June 2014

Great location with plenty of shopping opportunities within walking distance. Staff were very helpful in arranging tours and transfers. Although the hotel was in a very busy location the room was very quiet. Would be happy to stay in this motel again. Hotel offers great stopover deals.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
1 review
Reviewed 22 June 2014

I have been a guest of this hotel for quite few years until my last stay. Location is the best, romm OK, breakfast so so,during this stay I forgot a shirt in the room and even though I called them immediately they "could not find anything left in the room". My next trip to Singapore, this hotel is OUT and I recommending all business colleagues NOT TO USE Peninsula Excelsior Hotel.

Room Tip: Look for other Hotel in the area, if you forget something can ruin your trip.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frequent T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 June 2014

We stayed on the 15th floor of this hotel with a city view. Very clean and comfortable. The staff were very polite and helpful and looked like they were a good team. The breakfasts were good, although I did dislike the builders mugs and rather strange cutlery, sorry I know I am being picky but that is my opinion. Overall a good Hotel and would like to stay there again.

Room Tip: Ask for a room with a view of the Marina
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank philip10255100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 June 2014

I really liked the experience. The rooms were really clean and my room had a nice view of the Singapore city. The location is really good - there are good restaurants (including vegetarian options), convenience stores and shopping malls located close by. It is at a walkable distance from the Marina Bay (about 1 km away).

Very pleasant stay.

Room Tip: Not all the rooms have a good view of the city.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neha10012014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 June 2014

We were given an upgrade and our room was large on the 16th floor with the most awesome views of the city and harbour. At night the view is sensational as well and we have the free laser and light show from the new casino and gardens by the bay. Staff have been very friendly and the room cleaning is quick and very good. Omar at the gym and pool is also great. The location is central and very handy to MRT. I will stay here again. Thank you Peninsula Excelsior. Terima Kasih. Mark and Andrea Quinn Australia

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mark403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Peninsula Excelsior Hotel

Property: Peninsula Excelsior Hotel
Address: 5 Coleman Street, Singapore 179805, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#93 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Peninsula Excelsior Hotel 4*
Number of rooms: 591
Official Description (provided by the hotel):
The hotel is located in the heart of the city within easy reach to exciting landmarks in Singapore including the Singapore Night Race circuit which is just 2 minutes walk away as it is one of the trackside hotels.Just 5 minutes walk to City Hall MRT Interchange where the North-South, East-West MRT lines meet and also to the popular night spot at Clarke Quay. Only 5 minutes drive to the Esplanade, Marina Bay Sands Casino and Convention Centre, Chinatown and Orchard Road tourist shopping belt. 10 minutes drive to Resorts World Sentosa Casino and Universal Studios theme park. 20 minutes drive to Changi International Airport.The two towers of Peninsula.Excelsior Hotel offer 600 guests rooms and suites with simple luxury as well as function rooms for seminars and wedding banquets. The hotel also offers a business center and a tour desk to assist with travel arrangements.Peninsula.Excelsior Hotel Singapore is an excellent choice for business and holiday travelers. ... more   less 
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Also Known As:
Peninsula Excelsior Hotel Singapore
Peninsula Excelsior Singapore
Peninsula Singapore
Peninsula Hotel Singapore
Singapore Peninsula

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