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“Dont let the name deceive you”

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Peninsula Excelsior Hotel
Ranked #114 of 312 Hotels in Singapore
Hong Kong, China
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Dont let the name deceive you”
Reviewed 26 August 2014

Book on last minute between my usual hotels and this. Price was a bit high, yet acceptable for its location ONLY. Lots of Transport, esp. Subway just around the corner. Awfully quiet at night cos I believe area is mostly office buildings and Singapore's night life is not at this place.
Anyways, back to the room, its was a bit old and a bit dirty, staffs are not friendly, could not bother using its facility, after all the fun is not around or in the hotel.
Low low wifi coverage.
Lifts are slow and to lobby or to the street is not convenient.
Room amenity, close to none or you dont want to use, prepare your own.
So far one of the worst I have tried in Singapore. Guess I was excited with the Hotel Name :( silly me

Room Tip: they claim certain rooms were newly renovated, mine was labelled as so, but then its still as though...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank hkdhkd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (659)
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English first
New Delhi, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 August 2014

Peninsula Excelsior is a very nice property. It is centrally located and very nearby to places like Boat Quay, Clarke Quay, Marina Bay Sands, Bugies and little India. I have stayed there for 07 nights with a group of 43 people. Stay was really cool, Soft spoken and cooperative staff, Breakfast was really good. Some Indian staffs were also there, friendly environment. Highly recommendable....

Room Tip: Try to get a room on 12th floor, you will have a great city view..
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  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Amit_Jha2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 August 2014

Good location, central to most spots. Close to Hop On Hop Off bus stop, close to local bus service and subway. Great views from the top floor bar. Staff were happy to help where requested. Rooms were clean and quiet. Good size bathroom. Shopping centre on the same block so easy to pick up the odd snack at a decent price. Breakfast offered a great selection, able to have fresh eggs cooked by the chef while you wait, including bacon, sausage etc as well as all the traditional breakfast selections.

  • Stayed May 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank sadebausdeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, New South Wales, Australia
Level Contributor
4 reviews
Reviewed 23 August 2014

We have spent 7 nights in a club floor at this hotel & have been so very happy with the hotel, the staff & the central location. Would recommend highly as a great place to stay. Breakfast buffet, drinks & canapés included. Also free use of a 'handy' device allowing us to make free phone calls, research attractions & shopping available for use in hotel & also able to take out & about.

Room Tip: Spend the extra & get a club room
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 22 August 2014 via mobile

Stayed here a couple of years ago and was really impressed. This stay was ok but a number of things had changed and not for the better.
Room maintenance and cleanliness was clearly neglected. There were large dust build ups in our room. Carpet was ripped and stains were evident. Food crumbs still on the chair when we checked in. Cigarette burns in the curtains.
The staff were still very friendly and helpful.
Location is still handy to most things.
The noise in the halls could be monitored better, however I did note that the hotel seemed to be more a group tour hotel, with a number of tour groups coming and going all the time, making it difficult to get through the lobby or in a lift for that matter at times.
All in all ok, but rooms really need attention as quality of the rooms has really dropped.

Stayed August 2014, travelled as a couple
Helpful?
Thank WorldTravller-CHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campo Grande, MS
Level Contributor
221 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 17 August 2014

the hotel is 2 blocks from the subway, very great location. The room are very comfortable. From there you can walk all over. My husband forgot 2 shirts at the hotel, we call the house keeper and it was there for us to pick up. Passeio obrigatorio clarke quay

  • Stayed March 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank tecalopes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 August 2014 via mobile

This hotel is in a good location, very close to City Hall station.

We arrived in Singapore at 7am and at 10.30am our room was ready!

The rooms were very clean although the bathroom was a little run down and needed work. Housekeeping staff were very lovely as well.

The wifi is questionable though. You have to log in each time you unlock your phone/boot up your laptop and when you finally connect it's horribly slow.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank aplacetocrash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Peninsula Excelsior Hotel

Property: Peninsula Excelsior Hotel
Address: 5 Coleman Street, Singapore 179805, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#93 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Peninsula Excelsior Hotel 4*
Number of rooms: 591
Official Description (provided by the hotel):
The hotel is located in the heart of the city within easy reach to exciting landmarks in Singapore including the Singapore Night Race circuit which is just 2 minutes walk away as it is one of the trackside hotels.Just 5 minutes walk to City Hall MRT Interchange where the North-South, East-West MRT lines meet and also to the popular night spot at Clarke Quay. Only 5 minutes drive to the Esplanade, Marina Bay Sands Casino and Convention Centre, Chinatown and Orchard Road tourist shopping belt. 10 minutes drive to Resorts World Sentosa Casino and Universal Studios theme park. 20 minutes drive to Changi International Airport.The two towers of Peninsula.Excelsior Hotel offer 600 guests rooms and suites with simple luxury as well as function rooms for seminars and wedding banquets. The hotel also offers a business center and a tour desk to assist with travel arrangements.Peninsula.Excelsior Hotel Singapore is an excellent choice for business and holiday travelers. ... more   less 
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Also Known As:
Peninsula Excelsior Hotel Singapore
Peninsula Excelsior Singapore
Peninsula Singapore
Peninsula Hotel Singapore
Singapore Peninsula

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