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“December visit”

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Treetops Executive Residences Singapore
Reviewed 23 December 2013

We have used Treetops a number of times, it is home from home with Kelvin the bus driver being our "personal driver". He is extremely obliging and looks out for you and ensures all a safe trip. The MRT and closeness of Orchard Road make easy walking to the city as well as to the outlying satellite cities, zoo's, gardens and markets.
Every year we note changes to enthuse and delight. Who would expect to be at Universal Studios for 8 hours and enjoy the themes, rides and parks and lake.
The water display at Songs of the Sea, the Luge all make enjoyable days.
Of course one has to visit the Gardens of the Bay and see how a Japanese designer arranged and wove, this year, veggies and flowers into a wonderful Christmas montage that spread throughout the dome.
Watching children enjoy Tanglin Court "snow" at night was another highlight and the theme was Christmas but the use of new attractions made it all new and exciting for the children their respective families and onlookers.
Yes, Treetops does have it all, from caring maids, pleasant surrounds, lovely pool, good breakfasts, quiet lounge area, it really is an excellent stepping stone into Singapore.

Room Tip: We have been upstairs, downstairs in both wings and back, and all 2 bed apartments are excellent. An...
  • Stayed: December 2013, travelled with friends
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Thank Judy745
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zelene Z, Marketing Communications Manager at Treetops Executive Residences Singapore, responded to this reviewResponded 5 January 2014

Dear Judy745,
First of all, thank you for choosing Treetops once again! We are certainly glad that you have enjoyed the new attractions in Singapore and that the trip has been an enjoyable one for you and your family.
Your kind compliments for our services and staff are deeply appreciated and I'm certain that the team would be spurred on to do better with your encouragement.
It is indeed our pleasure to have created a lasting impression and I will most definitely relay your kind words to Kelvin too.

We most definitely hope to welcome you back again in the near future. See you soon!

Warmest regards
Zelene Zou
On behalf of Treetops

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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182 - 188 of 290 reviews

Reviewed 15 December 2013

Stayed in a 2 bedroom apartment again after our first time 2 years ago. Apartment is well appointed with lcd tv's, comfy beds, good showers, kitchen has a cook top and convection microwave. Breakfast offers plenty of choices of both western and asian food.
The staff here really need to commended on their exceptional level of customer service. Nothing is too much trouble and they are always smiling.
The shuttle bus is handy and the driver Kevin even spotted us out one afternoon at the end of a taxi queue and stopped, saving us a long, hot wait.
Thanks Treetops!!

Stayed: December 2013, travelled with family
Thank QW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zelene Z, Marketing Communications Manager at Treetops Executive Residences Singapore, responded to this reviewResponded 17 December 2013

Dear QW2,

Thank you for the kind review on your enjoyable stay at Treetops Executive Residences. We are most glad to know that you and your family have enjoyed the services and facilities at Treetops once again!

It is definitely our pleasure to make your stay pleasant. Your generous compliments for our staff as well as Kelvin, which will be shared with the team, as an encouragement for everyone to continue their efforts in making Treetops a leader in service excellence and to do better for all our Guests.
Once again, thank you for making Treetops your choice accommodation in Singapore and we look forward to welcoming you back at our place soon.

Warmest regards
Zelene Zou
On behalf of Treetops

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

I have stayed at Treetops for three months and it has become my home in Singapore for this period. Close to all of the activity in Orchard Rd and the MRT, but offering quiet garden surrounds with a great pool and gymnasium. The people make it a very special place to stay and I cannot recommend it highly enough. Excellent breakfast, shuttle bus and all other facilities. Rooms are very well maintained and quiet.

Room Tip: Get a room with a balcony if you can - offers the outside option without having to use the lift to g...
  • Stayed: September 2013, travelled on business
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Thank Ross L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zelene Z, Marketing Communications Manager at Treetops Executive Residences Singapore, responded to this reviewResponded 17 December 2013

Dear Ross L,

Thank you for the kind review on your delightful stay and mentioning Treetops as an “ Oasis” in Orchard! It is a great joy to know that we have made your 3-month stay with us enjoyable and that you are satisfied with our services and facilities, as well as the ease and convenience that Treetops provides because of our strategic location. With 60 percent of the estate land landscaped with more than 200 exotic plant species, we are certainly glad that the refreshing sight of evergreen foliage and quiet tranquillity have completed your positive experience with us.

Once again, thank you for making Treetops your choice accommodation in Singapore and we look forward to welcoming you back in the near future!

Warmest regards
Zelene Zou
On behalf of Treetops

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Reviewed 30 November 2013

I stayed in Treetops from Aug-Oct, for abt 90 days, in a one bedroom flat with no balcony, facing the trees that are on orchard road. I thoroughly enjoyed it, and here are my take aways

-very close to orchard road
-love the free carpark space for 1 car
-gym is very good and open late/early
-shuttle bus is great. Kelvin helped drop me off to a place not on the standard route. very good service from him
-good conditions with the apartment. it had everything we needed
-laundry facility is communal, so that's kind of a drag and you have to time the washes better because everyone wants to use them on sunday/saturday. there are over 8 washers and 8 dryers and they load size is very good.

Room Tip: balcony rooms only face the pool so you may not get one. try to avoid a room facing orange grove roa...
  • Stayed: August 2013, travelled solo
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2  Thank rsachse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zelene Z, Marketing Communications Manager at Treetops Executive Residences Singapore, responded to this reviewResponded 17 December 2013

Dear rsachse

First of all, thank you for the excellent review for Treetop!
Your kind compliments for our services and staff are deeply appreciated. Our Team will most definitely be spurred on to do better with your encouragement. It is indeed our pleasure to have created a lasting impression and I will most definitely relay your kind words to Kelvin too.

Once again, thank you for staying with us and we hope to welcome you back again in the near future!

Warmest regards
Zelene Zou
On behalf of Treetops

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2013

As my condo underwent renovation for 12 days, my husband and I stayed here for 11 nights.

We had a view of the 1 bedroom the Friday before we moved in, and the senior sales manager was kind enough to say that she would upgrade our room, as my husband asked for a better dining room, as the original one that we were going to stay, had no chairs at all, and just the coffee table. The senior sales manager was also kind enough to show us the upgraded bedroom, and said that she would try her best to give us this room, if it is not occupied. The upgraded room was in fact what was assigned to us. :)

On the day that we moved in, on 5 Nov, we were quickly attended to by the check-in staff, who quickly asked the concierge to help with our luggage.

Soon after we check in, the housekeeper came and sent us a pot of tea and some titbit, and a welcome basket.

I was surprised that when I went for breakfast one morning, that the counter staff even knew how to address me.

The daily housekeeping made the place feel like home. The soothing music in the hallway helps keep the mind relaxed.

I had lunch for about 4 days in the in-house cafe. There is a lot of variety in the a-la-carte menu, including quick bites, Western food, organic food, local delights, Chinese food, salads etc. One day, I forgot to tell the waiter that I only needed half a dozen of chicken satay, and he served me with 1 dozen instead, and though a tiny bit of the meat was a bit oily, I still managed to finish everything.

Just great that they started serving complimentary breakfast on Sat, Sun, and public holidays starting today, though it did not make much of a difference as we returned back to our condo today.

I did not have much of their breakfast, as I just came back from a 10 day stay in Guangzhou of China about 1 month ago, and the food served here is more or less the same as what was served there. However, the breakfast is really the cup of tea for my husband, and it managed to keep him full at least until evening time, after he finished the supervision of the renovation works.

When I checked out today, the staff was attentive and kind enough to ask me that if I need a taxi to be called, or I drive to their Residences.

Will definitely be back in the near future, when I have got the opportunity to do so.

The only minor complaint that I had is that the air in the one-bedroom apartment can tend to get a bit stuffy when my husband and I stay in there for too long, and will make us feel rather sleepy. Other than that, everything else in Treetops Executive Residences is just so far so good.

Room Tip: The upgraded 1 bedroom is better than the normal 1 bedroom.
  • Stayed: November 2013, travelled as a couple
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Thank singaporeguest2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zelene Z, Marketing Communications Manager at Treetops Executive Residences Singapore, responded to this reviewResponded 29 November 2013

Dear Singaporeguest2009,

Thank you for the kind review on your pleasant stay at Treetops Executive Residences. It is a great joy to know that we have made your stay enjoyable and that you are satisfied with our services rendered as well as the facilities that we have, especially the little touches to make you feel at home. Your generous comments will be shared with our respective departments, as an encouragement for us to do better. We are certainly glad that our team has been able to create a positive experience for you and your husband during your stay.

Once again, thank you for making Treetops your choice accommodation and we look forward to welcoming you back at our place in the future.

Warmest regards
Zelene Zou
On behalf of Treetops

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

We stayed for 10 days in a two bedroom premier apartment whilst accompanying husband on a business trip. An enormous welcome basket sets the tone for extremely friendly and helpful staff including the daily maid, the reception and the restaurant staff. The apartments have separate air-conditioning for each room - great for those used to sleeping in colder bedrooms, a small kitchen, two full size bathrooms and large lounge and dining area. Just a minute to the hustle and bustle of Orchard Road yet you feel like you are in a resort with the rooms looking out over a wonderful garden and pool area. It is pricey but it really does deliver both in terms of the room itself, the location, and the service

  • Stayed: October 2013, travelled with family
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Thank MadHattor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zelene Z, Marketing & Communications Manager at Treetops Executive Residences Singapore, responded to this reviewResponded 15 November 2013

Dear MadHattor

Thank you for the kind review on your delightful stay at Treetops Executive Residences. It is a great joy to know that we have made you and your feel feel at home and that you are satisfied with our facilities here.

We aspire to make Treetops a tranquil and comfortable place where you can come back home to at the end of each day, and we are certainly glad that our staff has managed to delight you with our personalized service and complete your positive experience with us.

Once again, thank you for making Treetops your choice accommodation in Singapore and we look forward to welcoming you back at our place soon.

Warmest regards
Zelene Zou
On behalf of Treetops

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

My husband and I stayed in the Treetops for one month during a business trip. The staff was extremely welcoming and attentive throughout our stay, and the one-bedroom deluxe (with balcony), though small, was comfortable. One reason we chose the Treetops was for their emphasis on environment, conservation and recycling. We appreciate and applaud their efforts to raise awareness of "going green." Speaking of green… the landscaping at Treetops is beautiful and lush, and the spa style music that plays in the hallways enhances the mood of serenity, especially after a long day working or navigating the crowds along Orchard Road. Amenities are plentiful: The fitness center includes several machines (treadmills, elliptical, bike, and more) as well as weights. A sign in the gym indicates that a trainer is available once a week to work with guests. The swimming pool is huge, and has a children's play structure off to one side. The launderette has about a dozen washer/dryers (give or take) which run on tokens available for purchase at the front desk. We also used, and were happy with, the in-house laundry service for next-day wash and dry cleaning. Complimentary Wi-Fi is available (and reliable) throughout the property, and hard-wired, extra-high-speed Internet is available for purchase. A couple of notes for travelers considering a long-term stay: The breakfast buffet is more or less the same every day and does not include eggs cooked to order or that morning cappuccino or latte. If you order these items a la carte, be prepared for an up charge. These add up after a few days! It's also worth noting that this is a very family-friendly property. If you are a solo business traveler or otherwise sensitive to the sweet sounds of children at play, this may not be the place for you. Overall, we very much enjoyed our stay at the Treetops.

  • Stayed: October 2013, travelled on business
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Thank 2dledoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zelene Z, Marketing & Communications Manager at Treetops Executive Residences Singapore, responded to this reviewResponded 15 November 2013

Dear 2dledoo

Thank you for choosing Treetops as your choice accommodation in Singapore. We sincerely appreciate you taking time to write us an review after your stay and am glad that you and your husband have had a good overall experience with our services and facilities provided.

We are elated to hear of your pleasant stay with us, and it is indeed our pleasure and honor to serve you. Thank you for your kind compliments on our green initiatives , which we have in place as part of our Go Green Project since 2010. You may also be interested to know that Treetops has also completed the installation of a tri-gen system where we manage to trap waste heat from the our generator to power the air-conditioning chillers for the estate, cutting back on our energy consumption to play a part for our environment as well . We also have other green initiatives like replacing lighting with energy saving bulbs and are in the midst of installing a new wind turbine to help further reduce our carbon footprint, which we certainly hope to be able to show you on your next visit.

Many thanks for your gracious comments for all our staff who has made your stay here better, and it would be our honour to be able to have you back with us in the near future. We look forward to your next visit!

Warmest regards
Zelene Zou
On behalf of Treetops

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Treetops Executive Residences Singapore

Address: No 7 Orange Grove Road Treetops Executive Residences, Singapore 258355, Singapore
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 234 Speciality Lodging in Singapore
Price Range: £136 - £319 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Treetops Executive Residences Singapore 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
Treetops is a resort-style executive serviced apartment in the heart of the city, known for its commitments and achievements in green environmental technology and practices. With over 200 exotic plant species across the landscape, Treetops is often a sight to behold with its evergreen foliage all year round, complete with 5-star amenities and services. Strategically located within close proximity to the world famous Orchard Road, shopping and entertainment district of Singapore, Treetops is also minutes away from Suntec City, Marina South, the Esplanade, Boat Quay, Clarke Quay, Chinatown and other banking and financial hubs at Raffles Place. ... more   less 
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Also Known As:
Treetops Executive Residences Singapore Hotel Singapore

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