Having stayed at St Regis only a couple of times, we was extremely impressed when upon checking in, was very warmly greeted by Mr Boon CK (reception manager) who not only recognised us but wow also remembered our name. That was a truly nice touch .
As Platinum member, we were somewhat disappointed that a suite upgrade was not given, but we were upgraded to a spacious corner Lady Astor room. We also had free internet and wi fi and complimentary breakfast. There was also free wine tasting session i the evening.
We requested for newspaper which was immediately delivered to the room and had complimentary drinks and fruits presented by a very pleasant and pretty Japanese lady butler. We were more than impressed with Mr Govind another butler who not only repaired the faulty nite drape( but it broke down again the next day) but also managed to secure a private room for our lunch booking at Yan Ting despite being told that it was fully booked when we requested through the concierge earllier on. The service and food at Yan Ting was commendable and i would recommend dining here. A chinese maid appeared to do the turndown and although she could barely understand English, was nice and did a good job . Also given a box of yummy chocolate in a pretty little box. All other requests during our stay were met and there was nothing to complain about.
We were graciously granted a late check out and met yet another charming staff, Ms Kelly who also recognised us and provided a very personal touch .Although she was busy, she took time off to inquire about our stay and to wish us a Merry Xmas in advance.
However, the room we stayed had some wear and tear issues with the furnishings which must be redressed at it is not befitting of a luxury St Regis property.
- Official Description (provided by the hotel):
- Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. The St. Regis experience begins when you arrive at Changi Airport. A luxurious St. Regis Bentley and chauffeur can be arranged for your journey to the address where timeless elegance resides.From its location at the most coveted address to the legendary St. Regis Butler Service, this is world-class hospitality at its finest. ... more less
- Reservation Options:
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- Also Known As:
- The St. Regis Singapore Hotel Singapore
- St Regis Singapore