My most favorite buffet venues for lunch or dinner either with friends or family. I had visited this place since I first lived in Singapore in the year 1999.I first came to this place to celebrate the new year countdown to the year 2000. In the span of 16 long years I still enjoy coming back here to endulge myself on their sumptous food arrays. Their lobsters, oysters and prawns are to die for. Just with Appetizers alone I am already well spoiled in here. I love the bright set up of the place making it more vibrant either day or night.
Comfortable seating areas,great food for its reasonable price, polite and accomodating staffs. What else can I ask for ? Highly recommended .

There were many good reviews over the Line's buffet selection and range of cuisines. However, my recent visit two weeks ago proved otherwise. The local food fest they are promoting did not impressed me. I even had a burger which the patty was not cooked through and was chewy. An improvisation of our local oyster egg failed in its attempt as oyster need to be cooked with the omelette, not just sprinkle some fried egg shards on raw oyster. Event he durian that was highly promoted failed to impress and was overly controlled. Not a pleasant experience to enjoy a buffet especially it is Shangrila.

We went togther with our company together. The cod fish were very salty. At the indian cuisines, the tandoori and fish were equally salty. The satays they only gave out 5 to 6 sticks in once only. The chef would wait for the customer to go away after taking three or more sticks before handling out some more if there are. The chef actually took out the 5 sticks on the bbq after the one in front of me left and these fives sticks were overcooked. I declined to take these five sticks and the chef waived at me to take and i told him "burnt". After which he reluctantly took out the last 5 from the bbq stove and these were cooked with soot. (other buffet the chef just made and leave it for customers to help themselves to the food and prepared at intervals.) At the western cuisines, the thin crust cheese pizza i took a bite and throw it away. Compared to pizze hut and canadian i would rate it 3/10. My colleague said the oysters were fresh? (I dont eat raw food) but it came out quite slow. It was lunch and hence no alaska crabs. The cold crab looks miserable so i did not eat any seafood. At the Japanese sushi, i was surprise to find no unagi at all As most of the buffet i ate most had generous amount of bbq unagi for eating. The laksa i did not try it looks more like curry to me. I could not find any fresh vegetable at the salad stall. The orange pumpkin soup was also sour and salty. I like pumpkin soup however and the second pot was sweet and sour. The best was only the durian coconut cake and the raspberry cheese cake which i ate two each. The ice cream was hand made. I tried the hazenut and it tasted cheap not rich ice cream not at all comparable to hagen dazs or even magnum. The strawberry ice cream was like sherbet and i throw both scopes away. Overall my comment is this restaurant is not a generous at all. No value for MONEY at all. The auntie kept topping water and at one instant topped up my cup with hot water instead of warm water. Good grief i was careful with the water. Gotta Beware for little kids. one more thing i dont like her to touch and shift my cup when i am eating. Problem is both the plates collectors and water are served by the same group of people. Should have ask waitress to serve eater instead. My colleagues who ate there many times said the standard dropped a lot, Today. 25th April, Monday 2016. A bad experience. Shall never ever recommend.

It has been a while since I revisited Shangri la for dining. It used to be the 'IT' place until poor service (due to massive crowd it is attracting), and poor quality was starting to be a norm.
Love dining privilege is partnering Shangri La as one of its offering. The Line buffet was included. I was attracted by the Local Fare special (in conjunction with Singapore National day). They were offering Durians, Chendols, and tropical fruits as an addition to the massive spread. 2 pax diners get 50% off. Went on the 14th Aug, Sunday - which is $78 ++ per pax.

Frstly, the seafood spread includes oysters, crabs, prawn etc. They looked fresh and constantly topped up. Japanese counter offered a fair selection of sashimi and sushi. Looked fresh and tasted fine.

The rest of the cooked food looked much better than it tastes. Either too salty or bland.
The best I had was satay (but the gravy was very spicy, which is different from the usual peanut sauce that is fragrant and sweet)

At the drinks counter, I asked for a teh Tarik with less sugar, the guy mixing it said ok and then he poured the tea from a flask - which obviously wasn't less sweet as it was pre mixed. I asked him and he said they are all pre mixed.... And took the order from the next customer in line.... This certainly wasn't the norm, the previous visit, I can tailor the tea or local coffee to my preference... If the counter was busy, I might have relented, but the queue had less than 3 person in total.. I left with my tea barely touched as it was way too sweet.

Next, on the durians, customers were not allowed to bring them into the main dining hall. But they setup some tables outside. The variety was ok with at least 4 types of durians available. Taste was not too bad. Chef was obviously busy with customers crowding him constantly. But he remain cool and professional.

At 78++ for 2 pax with the discount, it is cheap. But it didn't change much of my impression for Shangri La. The days of its glory is long gone. Service standard has dropped (a constant trend) and food is mediocre at best.

Firstly I maybe biased as I hate buffets. Nevertheless, I love Singapore and Malaysia street food and that's the average score for street food. Everything is ok, not bad but as a local, I much rather have street food at places they are known for the best Hainanese chicken rice etc. you get what I mean. So if u r a tourist who doesn't mind average street food pls come to the line; otherwise, go to the hawkers who are well known for their specific dishes.