This was the last restaurant meal of my 3-week SEA honeymoon, and it did not disappoint. My husband and I both opted for the "regular" omakase (they have at least 3), and the first few courses of soups, sashimi, grilled fish and tempura were great to excellent, but we were both wondering what the big deal was. Then came the nigiri, and what a revelation. The individually delivered nigiri was hands down the best either of us have ever had. Full disclosure, neither one of us have been to Japan as adults...
I wouldn't describe service as warm, but we also could not really fault it. Dishes were brought out one after the other without much wait in between. And pricing, well, yes of course it is expensive, but we felt like it was a good value. We left feeling stuffed, which is not our usual omakase experience, and pricing is on par with fine dining in New York/Boston.
The only downside I can think of is that we had a hard time finding Aoki as tourists. There is really confusing construction/signs all around the Shaw Centre, and we walked around in circles for 30 minutes before locating the restaurant. And nobody we asked knew anything either.
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