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“What are you waiting for?? Bring all your foreign friends here!!!”
Review of StraitsKitchen

StraitsKitchen
Ranked #223 of 12,114 Restaurants in Singapore
Certificate of Excellence
Price range: US$30 - US$50
Cuisines: Singaporean, Street Food
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Breakfast, Dinner, After-hours, Buffet, Reservations
Description: One of the only restaurants in Orchard with a Halal-certified kitchen serving a buffet spread of our favourite local dishes, StraitsKitchen promises a unique gastronomic tour through Singapore’s distinct cuisine.
Reviewed 3 weeks ago via mobile

I am a Singaporean foodie who likes our local varieties of food as well as higher-quality stuff. This buffet has everything that makes me happy. It’s my third or fourth visit in some years, and their standard and spread haven’t changed much. Here, you will find lots of superbly done local dishes - char Kway teow, satay (3 meats), stir fried crabs (generously meaty types), Hainanese chicken rice, roast duck, Chinese double boiled soup, popiah made on the spot, a delectable variety of Malay and Indian dishes (on separate counters), laksa, prawn and wanton noodles etc. I have not seen a more enviable local dessert buffet anywhere else than here - muah-chi, teochew or-nee (plenty of ginkgo inside), sweet potato/yam/banana fritters, a spread of nonya kueh, ice-creams and tropical fruits, chendol, ice kacang, etc etc. there are plenty of fruit juices, barley, rose syrup, etc and also two coffee making machines. Service is attentive.

I feel hungry, just from typing this review... .. .

Thank Derrick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattSG, Manager at StraitsKitchen, responded to this reviewResponded 3 weeks ago

Dear Derrick A,

Thank you for leaving us a review after your dining experience at StraitsKitchen. We're so happy you found our local food offerings satisfactory. Thank you for your loyalty to our restaurant for all these years.

To receive great compliments from a local Singaporean like yourself is a true honour for us. We are excited to welcome you back soon!

Warm regards,
Grand Hyatt Singapore Management Team

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2 - 6 of 808 reviews

Reviewed 5 weeks ago via mobile

Visitors to Singapore who wants to experience and sample all the Asian local foods, cannot miss this place. It's one place to dinner and pick and choose all the food you read and hear about in one place. Service is excellent. They serve Al carte after meal times. For meal times, it's buffet. Worth giving it a try!
James

Thank Hy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattSG, Manager at StraitsKitchen, responded to this reviewResponded 4 weeks ago

Dear James,

We and our StraitsKitchen team are so happy to hear that you enjoyed your dining experience with us! Thank you for your kind compliments on our service and food.

We are excited to welcome you back anytime! Looking forward to the next opportunity of serving you.

Warm regards,
Grand Hyatt Singapore Management Team

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Reviewed 12 June 2018

This was our first visit. Although the variety was great most of the dishes were cold. To their credit when we complained about the chicken rice, a fresh portion of chicken was brought to our table after a lengthy debate with the chef. The Indian station is good as the dishes are kept warm. The laksa is excellent as it's made to order. The desserts are limited if Asian desserts are not your cup of tea. Tea options are very limited. I don't understand the juice bar. Why display items during the lunch buffet only to be told that it's incremental charges. No one wants to pay for a buffet, only to be told that certain items require further payment. Some of the chefs are friendly and helpful. Lighting could do with a change. Wait staff are very good and on the ball.

    • Value
    • Service
    • Food
Thank Happyholidaying1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattSG, Manager at StraitsKitchen, responded to this reviewResponded 13 June 2018

Dear Happyholidaying1,

Thank you for dining with us at StraitKitchen during our lunch service. We are sorry to hear that you were disappointed with our food quality during your visit, and especially finding some of the dishes cold. Our culinary team takes great pride in offering the best to our guests and always aim to exceed expectations.

We'll be sharing your feedback with our culinary team and we will definitely be looking into this and improve the situation based on your feedback.

Warm regards,
Grand Hyatt Singapore Management Team


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Reviewed 7 June 2018 via mobile

I can sum up my review simply by saying....no respect for food. Good spread, great raw material but all cold and wasted Attitude of the staff behind the food counters...equally cold. We were here at New year time too. Had the food and gave leeway to the whole setup thinking it was a very busy time of the season. So came to try again today. It was terrible

Thank Paintalharmeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattSG, Manager at StraitsKitchen, responded to this reviewResponded 7 June 2018

Dear Paintalharmeet,

We're terribly disappointed to read your review of your recent visit to StraitsKitchen as well as your dining experience during the New Year's. We would like to assure you that we uphold high standards for our food quality and take them seriously before it reaches the guests. Besides our food, warm hospitality also takes the highest priority so that every guest that enters our hotel doors and restaurants feel welcomed and comfortable during their experience with us.

Please rest assured that we will be looking into this and review how we can improve based on your feedback. We would like to thank you for taking the time to leave us your honest feedback.

Once again, thank you for dining with us and we hope that we will have the opportunity to welcome you back at StraitsKitchen for a renewed experience.

Warm regards,
Grand Hyatt Singapore Management Team

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Reviewed 31 May 2018 via mobile

Stayed at the hotel and did not want to wander out so had buffet dinner here. Arrived after 9.15pm which they offer a reduced price as they shut at 10.30pm. You had plenty of choices and varieties for food however they all tasted pretty average. Perhaps if you arrived earlier the food may taste fresher.

Thank nlim777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandHyattSG, Manager at StraitsKitchen, responded to this reviewResponded 1 June 2018

Dear nlim777,

We're disappointed to hear about your experience at StraitsKitchen. We would like to thank you for dining with us during the supper service. As we take great pride in the quality of our food, we do understand that every guest that dines with us do have their personal food preferences. However, we would like to take this opportunity that at StraitsKitchen, our culinary team ensures that the food stays fresh and serve small portions at the buffet and will replenish it regularly during the meal service.

We apologise for the experience you went through and will definitely be sharing your feedback to the culinary team so that they will take extra measures to ensure that the food is consistently fresh at the buffet table.

Thank you for taking the time to share with us your review and we hope that you could visit us again soon for a renewed experience.

Warm regards,
Grand Hyatt Singapore Management Team

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