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“Average, nothing great”
Review of Hotel Huincahue

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Hotel Huincahue
Ranked #22 of 26 Hotels in Pucon
London, United Kingdom
Level 5 Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Average, nothing great”
Reviewed 8 November 2011

The only reason I was in Pucon is my partner wanted to climb the Villarica volcano (which he ended up not doing because of the weather). We arrived at the tail end of a Chilean national holiday so most hotels were fully booked. We managed to find a room at the Huincahue after driving around town for a few minutes. From the street, it looked the best of all the ones we saw (and we did not feel like paying the extremely high prices at Hotel Antumalal).

We got a very quiet, large room facing the garden and swimming pool. It's important not to face the street as there is a casino one block away and there may be noise late at night from people walking home or from cars.

The bed was typical of Chilean hotels, meaning, a small queen sized bed. After staying in Chilean and Argentine hotels I can say Argentine hotels have larger, better beds.

Also, it was a bit chilly on one day during our stay in Pucon (we stayed 2 days) and the hotel common areas, like the dining room and lobby, as well as the hallways, were very cold and dark. Chileans don't heat or light their rooms as well as Argentines because of the high energy costs in Chile, but still, we were paying about US$127 per night which was not cheap, so I expected them to heat and light the hotel properly.

Service is very good -- staff are on top of things, friendly and helpful.

Breakfast was grim: watery coffee, no fresh juice, bland cheese, pre-sliced supermarket bread (a la Wonderbread), no natural (unsweetened) yogurt. Eating brekkie in a dining room as cold as a crypt was unpleasant. But this is not unusual for Chilean hotels where the food and amenities are far below Argentine hotels.

In fact, if you go to the supermarket in Pucon, you will see just how awful the food/drink choices are in this country: powdered coffee (Nescafe) dominates, powdered milk or milk in cartons sitting on shelves, no fresh milk, terrible bread, bland cheese, wilting vegetables, all in a supermarket with inadequate lighting (so you can't see the awful veg/fruit?).

So this hotel is not giving you bad stuff -- it's just giving you regular Chilean stuff.

Still, our room was quiet, comfortable, had heating and some light and the shower was strong (although you have to wait a few minutes for the warm water to come on).

Room Tip: Ask for a room not facing the street, but facing the garden/pool
See more room tips
  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
1 Thank isolde100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Concepcion, Chile
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 February 2011

We had a really bad experience in Hotel Huincahue. They changed the condition of the room that we already had payed. Originaly it was included a cot, but late at night they said they couldn't include it. It was raining a lot, and it was late but Huincahue hotel didn't demonstrate any intention to try to solve the problem. We had to take our children and look for another place. Definetively they don'y know what respect, regard or kindness is.

  • Stayed February 2011, travelled with family
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Helpful?
1 Thank Sinfoguz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pucon hotels

Belo Horizonte
Level 4 Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 January 2010

This was the second hotel we looked at in Pucon on arrival without a reservation. It was clean, had wi-fi, availability and reasonable rooms so we decided to stay for the night. The staff were friendly and helpful.

The location was excellent, being on one corner of the main square and about 3 blocks from the lake and with a view of the volcano. Its also close to the main street with its restaurants.

For me, the only problem was the breakfast. It was very simple with little selection. As in most of the other places we stayed in Chile, the coffee was weak and tasted like instant. Also, when we came back at night from eating out, we saw the breakfast already prepared albeit covered and in a chiller unit.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slatBH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryland
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 December 2009

This was a very quaint hotel. Not "elegant" as Fodor's describes it. Perfect location. Within walking distance of the city and the lake. Ideally situated near great restaurants. The staff was very helpful (didn't speak English AT ALL). The heat was a bit of a challenge (either cold or hot-- I opted for hot). Wi-fi available in dining room.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BuckeyeFan52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level 3 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 May 2009

Part of our big South American trip. We hired a car and drove from Puerto Montt, careful of the car hire people they are dodgey, tried to charge us more but we argued via the phone for ages and got the money back eventually (probably spent it in phone calls to them anyway).
Hotel Huincahue is a lovely cottage style hotel, the rooms are older style with old fashion decor. The hotel is comfortabe and well located in town, although it is opposite the new Casino and old one that burnt down but it was not noisy or loud at all. We requested and got a room with volcano view which was great for the frist day when we could see it the rest of the time was cloudy but that is not the hotels fault. Breakfast was nice with plenty to choose from. The hotel has secure parking if you are driving. A comfortable choice with ncie staff.

  • Stayed January 2008, travelled as a couple
    • Value
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Helpful?
1 Thank Kosmo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 March 2009

After the long drive (8+ hours) from Santiago, we arrived at Hotel Huincahue at about 3 AM, ready to rest our weary eyes. We were relieved to find the hotel easily although we only had an address, as the town is pretty small. The hotel is clean, tastefully but simply decorated, and in the German-alpine style. There are beatiful hydrangeas all over the property, and a small wading pool in the garden where you can relax and enjoy the views of the volcano. We got a king sized bedroom, which had its own small verandah that looked out onto a park, a very nice bathroom, and lots of space. The hotel is close to a commercial shopping strip with great stores and marvelous restaurants to fit any budget. We were there for New Years Eve, and the town puts on a great fireworks display over Lago Villarica, near Grand Hotel Pucon. The whole town just buzzes with energy, as families take to the streets with their silly hats, noise makes, and glow lights. There are a lot of stray dogs, so if you go to a parilla and have a giant steak for lunch, you will smell great to the dogs, and some may follow you around for a while, which can be a little annoying. But at least they don't jump on you and know how to keep their distance. Hey, if that's my biggest complaint, I'd say this town is worth a visit if you are in Chile for a relaxing, resort-town atmosphere.

  • Stayed December 2008, travelled as a couple
    • Value
    • Location
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Helpful?
Thank chitown-wanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston, ma
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 February 2009

This is a lovely place in the charming resort town of Pucon. It's conveniently located a block from the water and in easy walking distance of all the other attractions of Pucon. It has offstreet (gated) parking, which is of great use in Chilean towns, which seem to all have serious parking problems. The grounds are fenced and beautifully landscaped; there's a pool. The staff / owners are very friendly and warm, though they do not speak much English (but that is standard for Chile). Inside, the woodwork, stonework and furnishings are charming and of high quality. It is even prettier than it looks on the internet. We loved coming back the three nights we stayed here to our refuge. Pucon is the most tourist-friendly place we stayed in Chile, but it is still a little chaotic.

The one downside of this hotel when we stayed there (high summer, weekend) was the noise at night. Our room faced the street; it would be better to be on the back facing the pool. While the landscaping and fence provided insulation, Chileans are a night people, so there was whooping and conversation and the whistle of the little tourist train probably until 2 or 3 a.m. and we heard it all. To really avoid this, you would have to be outside the developed part of the town. The hotels on the beach, like the Grand Hotel Pucon, are further from the street, but the beach might have its own party atmosphere. Obviously the hotels out of town, like Antumalal and Villarica Park Lake Hotel (which looked really nice) would not have this problem, but then you would face the problem of having to drive into Pucon and find parking--not the most painless thing. Even with the noise, I'm not sure we'd do anything differently if we had it to do over again.

  • Liked — interior and landscaping
  • Disliked — noise at night
  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kiwi066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Huincahue

Property: Hotel Huincahue
Address: Pedro de Valdivia 375, Pucon, Chile
Region: Chile > Araucania Region > Pucon
Amenities:
Swimming Pool
Hotel Style:
Ranked #22 of 26 Hotels in Pucon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Huincahue 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Huincahue Hotel Pucon

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