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“Amazing owners and property!”

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Mirador los Volcanes Lodge & Boutique
Ranked #3 of 25 Hotels in Pucon
Certificate of Excellence
Orinda, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing owners and property!”
Reviewed 1 December 2013

In addition to having a picturesque location, cozy cabanas, welcoming thermal pools, and fun children's playground, this property has amazing owners. They were extremely kind to our family, especially our two children, ages three and six months.

Only hours after we had checked in, we were hit in our rental car by a large truck just down the main road from the property. Thankfully no one was hurt and Cristian immediately came to our rescue. Our Spanish is limited so he coordinated with the police and rental car agency on our behalf. He even offered us his own car to use! He spent a lot of time on the phone arranging to have the damaged car towed, for a new car to be delivered, etc... And most importantly, he made us feel comfortable and well cared for during a stressful and scary time.

We are so thankful that we found this wonderful place!!

  • Stayed November 2013, travelled with family
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Helpful?
1 Thank Stephanie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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340 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
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  • Any
English first
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 November 2013 via mobile

Absolutely great place to stay. Really we'll run by the owners. Very clean and well equipped cabanas with stunning views of the volcano. The property is a kid's adventure playground with places to explore, swings, climbing walls, flying fox and a great hot pool. Overall the quality of the cabanas, the friendly service and the first class location make this place 5 star. The only reason I only gave 4 stars is the price, but you get what you pay for!! Highly recommended, we would go back.

Stayed November 2013
Helpful?
Thank Jamie and Tara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
2 reviews
Reviewed 13 November 2013

We stayed at Mirador los Volcanes for 2 nights and couldn´t have wished for a more perfect experience.

The cabañas are spotless, well appointed and ooze rustic charm - think lovely pine furniture combined with modern and fresh linen. Christian and Graciela were so helpful and welcoming. On arrival they offered us groceries from their own cupboard (we had travelled by bus / taxi so did not visit the supermarket in advance) and invited us to join a traditional Chilean BBQ lunch the next day. This fell on the same day as my birthday, so the timing was perfect. When they discovered it was my birthday, they even brought me a cake and a small gift and sung Happy Birthday to me in Spanish!

As if that weren´t enough, Christian even drove us to the supermarket and back so that we could stock up on essentials. Combined with the amazing views of the volcano, the luxury of hot spa pools right next to our cabaña and the fresh breakfasts, it really was paradise for a couple of days.

If you´re planning to combine your stay with a visit to Pucon, we would recommend buying your essentials in advance because there isn´t really much around the resort itself (Pucon is about a 10 minute taxi ride away). That´s what made it so special!

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Kaye C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calama, Chile
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 September 2013

Excellent stay with wonderful hosts. Views were amazing and the staff were welcoming and attentive. Cabins were beautiful and clean, with all the amenities needed for our stay. Very relaxing! Would love to return someday!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank desertrats_4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian Y, Propietario at Mirador los Volcanes Lodge & Boutique, responded to this review, 24 September 2013
Thank you very much for sharing your experience Mirador Los Volcanos.
We are glad to hear that enjoyed the cottage with nice view and our attention. We are happy to receive them and serve them in the next time you visit this beautiful area of ​​Pucon-Caburga. Receive our affectionate greetings.

Cristian y Graciela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caracas, Venezuela
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 August 2013 via mobile

This is one of the best treasures that the south of chile can hide, it is not only their facilities, in sync with the surrounding nature, taking up to the minimum detail to make you feel comfortable, it is the warm attention of his owner Christian Llevenes and the quality of service that he and his team provides, wood room & houses are just beautiful, food! Not less to mention, their artician bread, berry jam, cheese, ham and butter based continental breakfast is just delicious, a place to visit everytime you visit pucon and the Villarica region nothing to envy to a 5 stars hotel

  • Stayed August 2013
    • Value
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Helpful?
2 Thank ALIJULIO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian Y, Propietario at Mirador los Volcanes Lodge & Boutique, responded to this review, 7 August 2013
Thank you very much for your time to write your experience Mirador Los Volcanos.
First of all we are very happy that Natasha has brought the awareness of this beautiful area. She is third or fourth time we visit.
We are glad to hear that enjoyed the well equipped log cabin, good breakfast and hospitality.
Also we liked a lot to us as a treasure catalogs Southern Chile
We will be happy to receive and serve again.
Receive our kindest regards,

Cristian and Graciela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kodiak, Alaska
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 March 2013

We really loved our cabana. It was perfect for our honeymoon: the decor was wonderful, we loved having a full kitchen, and the place was very clean. Not to mention the view was spectacular. From our cabana and from the hot tubs.

Cristian and company were very friendly and accommodating to our lack of Spanish. And having breakfast delivered to our cabin was a great way to start the day. It is located a bit far from town, but if you are planning to see el Parque Huerquehue or frequent the hot springs, Mirador is closer to those attractions than town.

We arrived at the end of March, so it was after high season which made the value worth it. We will absolutely recommend this spot to our family and friends.

  • Stayed March 2013, travelled as a couple
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Helpful?
2 Thank kolle050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian Y, Propietario at Mirador los Volcanes Lodge & Boutique, responded to this review, 7 August 2013
Thank you very much for your time to write your experience Mirador Los Volcanos.
We are glad to hear that enjoyed the cabin and hot water pools with beautiful views of volcanoes and mountains. Also we like a lot to bring our guests a good breakfast at the cabin.
We will be happy to receive and serve again.
Receive our kindest regards,

Cristian and Graciela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kirmington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 March 2013

We spent 4 nights at Mirador Los Volcanes and wish we'd had more time. We drove down from Santiago and it was a nice easy trip, made better by the excellent instructions emailed by the owner Cristian . The cabin was perfect, nice living area with patio doors opening out to a balcony , comfortable bed and everything supplied for a relaxing stay. Looking out of the window at the amazing Villarica volcano was just breath taking we spent a lot of time round the cabin, going for walks and enjoying the hot tub and pool. Cristian was so helpful and arranged a horse riding trip , they brought the horses to us!! We can't say enough about this place and we will definitely be returning before we leave Chile.

  • Stayed March 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank JanandM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cristian Y, Propietario at Mirador los Volcanes Lodge & Boutique, responded to this review, 7 August 2013
Thank you very much for your time to write your experience Mirador Los Volcanos.
We are happy to know they enjoyed their cottage with beautiful view of Volcan Villarrica, pools of hot water, the ride around and of our attentions and hospitality.
Also we are pleased to know that before from Chile want to return to Mirador Los Volcanos. We will be happy to receive and serve again.
Receive our kindest regards,

Cristian y Graciela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mirador los Volcanes Lodge & Boutique

Property: Mirador los Volcanes Lodge & Boutique
Address: Camino Pucon-Caburgua | Km 17.5, Pucon 5090026, Chile
Phone Number:
Region: Chile > Araucania Region > Pucon
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Pucon
#2 Romantic Hotel in Pucon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Mirador los Volcanes Lodge & Boutique 3*
Number of rooms: 10
Official Description (provided by the hotel):
Our Resort offers cabins with beautiful views of volcanoes and mountains, spacious, comfortable and fully equipped, satellite TV, heating, safe, linen in bathrooms and bedrooms, maid service. For use by our guests, we have a park of 10 hectares. forests, trails, viewpoints, outdoor pool, playground, ball court, table tennis, hanging bridge, giant swings, canopy, farm animals and poultry.We also have our exclusive Acqua Mirador Los Volcanes SPA with heated pools with whirlpool relaxation.The place is very beautiful and we are sure you will love. We are located 18 km from Pucón in the Lake Caburgua direction in the center of the main tourist attractions, such as Lagos, National Parks, Spa, Ski Resort, and so on.We have agreements with spas and adventure sports (climbing volcano, rafting, horseback riding, etc), especially for our customers. ... more   less 
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Also Known As:
Mirador Los Volcanes Hotel Pucon

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