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“Perfect Stay”
Review of Solace Hotel

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Solace Hotel
Ranked #3 of 27 Hotels in Puerto Varas
Certificate of Excellence
Reviewed 9 November 2013

One of the best stops on our travels through Patagonia. The rooms were clean, modern, roomy and very well maintained. The elevators were fast and efficient. The beds were very comfortable and we got one of best sleeps of our trip. The provided breakfast was really excellent. A great variety of dishes and a nice eating environment. The hotel is very centrally located to the main part of the city. The only complaints we had, which were minor, a veterinarian center seemed to be on the other side of the parking lot and dogs barked during the night. Each morning the bathroom fan went on automatically and sucked air through the vent in the bottom of the door which made the bathroom a bit drafty. Again, very minor complaints. Would love to come here again.

  • Stayed: November 2013, travelled with friends
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Thank dhen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daniel c, Gerente at Solace Hotel, responded to this reviewResponded 11 November 2013

Dear Guest
we really appreciate your positive review, and many thanks for your usefull suggestions. We hope to welcome you back in a near future.
Kind regards

Daniel Cabello
Operations Manager from Solace Hotel Puerto Varas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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68 - 74 of 599 reviews

Reviewed 15 September 2012

I had room 311 which had an excellent view of the Church, which is lit at night. The public areas of the hotel are lovely, but this particular room was a disappointment. It is part of a suite and the walls are very thin. My side of the connecting door did not lock properly so I had to ask reception to have it fixed. I also moved the couch in front of the connecting door. There were huge stains on the carpeting and the chair. Lighting for reading was very poor. There was good lighting on the other side of the room, but not over or near the bed. The bathroom was small. Wi-fi was unstable, but it was complimentary.

Breakfast buffet was average,though they had excellent coffee.

I just think this room was a lemon - so if you stay here, inspect your room first.

Room Tip: Inspect the room and don't accept a room with stained carpet or furniture.
  • Stayed: September 2012, travelled with friends
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4  Thank Esther P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
12
Reviewed 14 June 2012

very good, but I am going back and won't stay there for the simple fact that they are blocks from the lake without a view that you could get in another hotel. Besides that, breakfast was OK, bad juices, slow toaster, strong coffee, light coming in at night in my room.

The hotel was extremely clean, the rooms where impeccable and the beds very comfortable and nice sheets and all that that is key. the common areas nice and clean, the food was pretty good, I did not like the hamburger do.

  • Stayed: May 2012, travelled on business
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Review collected in partnership with cheaprooms.com
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2012

Happily, during our visit, the dogs were not barking. The location up on a hill was fine for us, but could easily be a problem for those less mobile. We stayed 2 nights and did get the view of Volcano Orsorno when the clouds cleared. This hotel was extremely well-staffed: there was usually someone there to open the front door for us. The included breakfast buffet was very nice. This hotel is very nicely decorated, but perhaps they went overboard with the bowls for wash basins; I'm glad I'm at least of average height!

  • Stayed: April 2012, travelled as a couple
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2  Thank Frankei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2012

This hotel was a nice surprise. It is very modern and clean. On top of a hill overlooking much of the city. We got on ok view from our 2nd floor room but if you got something higher up I'm sure you would be able to see much more. It is a couple of blocks from the downtown area and very walkable to the lake. I would chose this place over our Marriott Hotel in Santiago any day. It comes with free wifi, a nice assortment for breakfast and a very helpful staff.

  • Stayed: May 2012, travelled as a couple
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2  Thank Linhelsobrante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2012

Solace is a nice hotel. If you get the room overlooking the garden, there is no noise problem. The rooms facing the street will hear dogs barking at night. That is a problem in Puerto Varas that stry dogs are all over town.

What I liked most was very powerful Wi-FI signal right in my room as the router transmitter was located on the second or third floor overlooking the garden in the center. The service was fast and available.

The breakfast at the hotel was good. The hotel is located on the hill socoming back after dinner in town, you have to climb a hill.

Room Tip: Get a room overlooking the center garden if you want good wi-fi signal and less noise of dogs at nig...
  • Stayed: March 2012, travelled with friends
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2  Thank dharmaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2012

Very nice comfortable bedroom with space, desk and in-room wif-fi. Beware of the East side
- you may be lucky and have a distant glimpse of Mount Osorno but there is a dog's home just across the road and the dogs bark constantly. Helpful staff and hotel very close for walk to town.

Room Tip: East side rooms very noisy with barking dogs.
  • Stayed: February 2012, travelled as a couple
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Thank footlooseski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Solace Hotel

Address: Imperial 0211, Puerto Varas 5550000, Chile
Phone Number:
Region: Chile > Los Lagos Region > Puerto Varas
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Puerto Varas
#7 Business Hotel in Puerto Varas
#10 Romantic Hotel in Puerto Varas
Price Range: £62 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Solace Hotel 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Solace Hotel has been built in a modern style according to the highest standards of efficiency and qualified service. It was thought to satisfy most travelers' needs, in an environment full of warm and comfort. Its building remarks natural elements, as wood, stone, looms, among others. Wide and comfortable rooms, fine decorated and equipped to provide functionality. Warm, comfort and privacy, to have a unique and unforgettable stay. All our rooms have a privileged view to the city, main, church, Llanquihue Lake and Osorno and Calbuco Volcanoes. 07 Suites Rooms and 79 junior Suites Rooms. ... more   less 
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Also Known As:
Solace Hotel Puerto Varas

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