The only negatives about this hotel is the location and the bathroom. Puerto Varas is very small and surrounds the lake in a U shape. This hotel is in the right corner of the U which is the opposite side of the "village" area. BUT!!! It's a beautiful 25 min walk or 10 mins by bike which my the hotel provides. The bathrooms are very small as well and there is no space to place your toiletries. The flooring of the shower was very poor as well, something you'd find in a trailer home, made from fiberglass and it felt like it was going to sink in. That's just a small price to pay for the rest....
From the moment we walked in the door we were greeted by name and it felt like we had personal butlers the entire stay. The staff is very very friendly and I remember Puala (I hope that's her name). Super attentive and always ready to help us by going above expectations. Your usually only find this type of service in a Ritz Carlton brand hotel. The room was very comfortable (be ready...there's no TV, no where in the hotel). The bed was very comfortable and well dressed for the season. Even the extra bed we had didn't even seem like your typical extra bed. The room was very clean and well designed.
Breakfast is very basic, but very healthy and more than sufficient. The hotel also boosts a beautiful view of the village. The hotel is very small with only 20 rooms. By checking online, it appears to be one of the more expensive hotels. But, you get what you pay for. In fact, we were extended a generous discount, we so we much much more than what we paid for.
I would recommend this hotel to all. It truly made the visit to Puerot Varas even more special and memorable.
- Official Description (provided by the hotel):
- Arrebol Patagonia Hotel and Aleli Restaurant is the place where nature, design, finest art and gourmet cuisine are combined in one incredible place. Enjoy silence, good service, the beauty of its view to the lake and Puerto Varas town. Join the owners in this magical place. ... more less
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