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“Nice Lakeside Hotel”

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Hotel Cabana del Lago
Ranked #4 of 27 Hotels in Puerto Varas
Certificate of Excellence
Paphos, Cyprus
Level Contributor
231 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Nice Lakeside Hotel”
Reviewed 19 April 2013

A good hotel in a really nice location. The views of the lake and volcanoes are superb. The room we had was a good size with a lake view. The breakfast was nice, with a reasonable selection. The staff were friendly and helpful. I felt this was a good hotel and a really good price.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Polisgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victor W, Director General at Hotel Cabana del Lago, responded to this review, 2 July 2013
Dear guest:



Thanks for sharing your comments in Tripadvisor: we are happy you appreciate details in our property and also from our staff. As you commented the Hotel has an amazing view to the Llanquihue Lake, volcanoes and the city, It is located near the most important touristic places, but beyond that, our staff is highlighted for its kindness and warmness service.



Best regards and we hope you can return soon to the south of Chile.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (77)
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English first
London, United Kingdom
Level Contributor
100 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 5 April 2013

We spent a few days there and had a room overlooking the lake, which was great. The room was clean and cosy. The breakfast was a nice hotel breakfast, great variety of food. I didn't have dinner there, so cannot comment.
The swimming pool was quite small but clean and they have some aqua classes which were quite entertaining. I would have preferred the water to be warmer, but I was told there was just one setting.
Helpful staff. Overall, very good hotel.

  • Stayed February 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trailofcrumbs15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 March 2013

Did not have a favorable impression of the property at check in (had a "basement feeling" room on first floor) - but after moving to a higher floor - and spent some time in the room as well as the other areas of the hotel - I did grow to like the place - and felt a sense of welcoming comfort. The facility is large - and has a "convention hotel" feel to it - and it is a bit worn in areas - it still has a kind of coziness to it. The walk to town is short - and pleasant, and the views very nice. The town of Puerto Varas is a great place for a few day stopover.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tropix7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester
Level Contributor
429 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
Reviewed 13 March 2013

We only stayed one night with a group tour in Chile and the hotel was busy. The views from the hotel were great and it is in a nice setting. No problem with the hotel room. However the dining experience was unbelievable. First meal was evening dinner absolute mahem. Tables not cleared no cutlery,no condements, no plates and food in very short supply due to containers not being refilled. Basically it was a disaster. We thought it was just a hiccup due to overnight tour parties arriving but breakfast was just a repeat except there were hardly any staff around to help.
We feel the hotel was let down by a lack of restaurant organisation which even our tour manager seemed helpless to put right. There was a desperate lack of clean plates,cups and cutlery. Some guests just took cakes etc and left the restaurant.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JBG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lima, Peru
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 March 2013

I wanted to relax and I found the perfect place: Cabaña del Lago Hotel. Regretfully, there were no rooms available for all my stay in Puerto Varas but I got two days at least. Great views from the room and the restaurant. Prices are also cheap.

Room Tip: A room next to the Sauna is the better place you can get... You will be next to the restaurant, spa...
See more room tips
  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francisco_Li
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
3 hotel reviews
Reviewed 3 March 2013

We arrived and they gave us keys to a dirty room, it was an accident and they fixed the problem but it was not the best start. Also the check in is at 15:00 and check out is at 11:30. The majority of the other hotels have earlier check in and later check out.

Once we got to our room it was very large with a great view and the bed was comfortable.

In the morning we had a good breakfast but the wait staff were slammed, hard to find tables, many needed to be cleared and they were constantly running out of things that took time to be replaced.

All and all it was average, great view and location but missing the coordination of the staff members.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Crazeogle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockbridge, Massachusetts
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 21 February 2013

After a long day traveling across the Chacao Channell from Chiloe Island by ferry and bus; stopping at the markets in the fishing town of Puerto Montt, we came along the lake to this hotel with stunning views of the volcano Orsono. The dinner was appreciated by weary travelers; included breakfast featured German pastries! The transfer bus picked us up here for our cross continent journey to Bariloche, Argentina, a well organized coordination between services.

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NewViewTours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cabana del Lago

Property: Hotel Cabana del Lago
Address: Luis Wellmann 195, Puerto Varas 5550447, Chile (Formerly Cabana del Lago Hotel)
Phone Number:
Region: Chile > Los Lagos Region > Puerto Varas
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Puerto Varas
#2 Spa Hotel in Puerto Varas
#4 Family Hotel in Puerto Varas
#4 Romantic Hotel in Puerto Varas
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Cabana del Lago 3.5*
Number of rooms: 157
Official Description (provided by the hotel):
Hotel Cabana del Lago is the biggest property in Puerto Varas with 10.000 sq mts. with an exceptional location and infrastructure in a warm, rustic, mountain style an ideal place to enjoy the South, and its wonderful natural surroundings. In fact, it is placed in front of Llanquihue Lake bay, bringing the guests the opportunity to enjoy a panoramic view of the lake and volcanoes. In the heart of nature, the hotel becomes a dream place for contemplating and resting. It has the most complete offer of services: spa, heated pool, sauna, steam, gym and full activities such as bicycles, pool table, kids spaces, and just behind a park and canopy. The Restaurants are the perfect place to taste the typical flavours of the region.Hotel Cabaña del Lago has 157 warm and comfortable rooms, garnished with recycled woods typical from the south of Chile and equipped with all the comfort needed for having an unforgettable experience with your couple, family or friends. All rooms have an impressive view to Llanquihue Lake and volcanoes. They also are divided in three categories standard, superior and Club. ... more   less 
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Also Known As:
y Cabanas Del Lago Hotel

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