Stayed 5 nights at the hotel following a recommendation from a Chilean. I decided to try it given that it is located in Las Condes, and most meetings where to happen In that district.
From the moment I arrived I learned that you are better off badly located but appreciated. I had reserved 5 nights and requested an early check-in for the arrival date. I came in at 7:00 to the front desk and was greeted by a charming young lady who had me fill in the paperwork. When I requested the key she said that the room wasn't available because of the time. I argued my early check in request to which she replied that it would be available if I were to pay extra. Nice contradiction. I agreed. Needless to say that I accepted the extra charge which at check out I saw that it corresponded to another's night charge. They didn't even clean the room that day. So they basically pocketed $200 at my expense.
The rooms are too big but the bathroom is inappropriate with a bath tub requiring hiking boots to get in and out.
The shower works as an old pay phone. With automatic timer. After a couple of minutes the shower valve shuts off and water flows through the bath tub faucet.
The TV is too small, a mere 27" with a terrible cable system that barely offers CNN.
Breakfast is average but definitely too simple for a $200 a night hotel.
The restaurant on the first floor is good and nice looking.
Internet is free, but then you see why. Even though it works all over the place it is the minimum bandwidth standard making even sending emails a tiring activity.
Definitely a waste of money and effort. The holiday inn up the street is much better and a bit cheaper. Not worth it in any aspect. Not even the spectacular views from the 17th floor restaurant.
- Official Description (provided by the hotel):
- Plaza el Bosque Hotel Ebro delivers a warmth service, counting with the right infrastructure to attend you; meanwhile you are traveling, either for business or leisure: ,179 Suites ,2 Restaurants,12 Meeting Rooms,Room Service ,Gymnasium ,Spa ,Game Room ,Business Center ,Heated Swimming Pool (on floor 17th) ,Guest Services,Tour planning, ,Babysitter ,Car rental ,Covered Parking Lot. Non Smoking, therefore our guest rooms and apartments are Smoke Free. ... more less
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