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“Great Central location Downtown and very...”
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Home from Home 1 - bedroom
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5.0 of 5 bubbles
Excellent
45 reviews
Home from Home 1 - bedroom
Home from Home 1 - bedroom
Home from Home 1 - hall
Home from Home 1 - lounge
Home from Home 1 - lounge
Home from Home 1 - lounge
Home from Home 1 - lounge
Home from Home 1 - dining room
Home from Home 1 - bathroom
Home from Home 1 - bathroom
Home from Home 1 - bathroom
Home from Home 1 - kitchen
Home from Home 1 - kitchen
Home from Home 1 - kitchen
Home from Home 1 - Rooftop view
Home from Home 1 - Lobby
Home from Home 1 - stairs to pool
Home from Home 1 - stairs to pool
Home from Home 1 - pool
Home from Home 1 - pool
Home from Home 1 - gym
Home from Home 1 - entrance to building
Home from Home 1 - Paseo Bulnes, half a block from the apartment
Home from Home 1 - Paseo Bulnes, half a block from the apartment
Home from Home 2 - bedroom
Home from Home 2 - bedroom
Home from Home 2 - lounge
Home from Home 2 - lounge
Home from Home 2 - lounge
Home from Home 2 - flatscreen TV
Home from Home 2 - dining room
Home from Home 2 - dining room
Home from Home 2 - bathroom
Home from Home 2 - bathroom
Home from Home 2 - bathroom
Home from Home 2 - kitchen
Home from Home 2 - kitchen
Home from Home 2 - gym
Home from Home 2 - pool
Home from Home 2 - rooftop view
Home from Home 2 - lobby
Home from Home 2 - lobby
Home from Home 2 - entrance to building
Home from Home 2 - Barrio Paris-Londres, half a block from the building
La Moneda - located 2 blocks away from both apartments
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Santiago, Santiago Metropolitan Region

Reviews from our community

 of 5 bubbles
5 of 5 bubbles Excellent - based on 45 reviews
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Reviews from our community

Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Dennis D
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Central location Downtown and very convenient”
5 of 5 bubbles Reviewed 11 February 2014 for a stay in February 2014
2
people found this review helpful

Barbara met us in the lobby and getting in was very smooth. We were here just about a week and consider this a great central location to discover Santiago. Close to Metro and Shopping. Initially had to adjust to small apartment (with two kids) but we managed. Ben and Barbara were very responsive to our questions and helped us out allot with info and recommendations. Lots to explore within a short walk. We even enter a car and visited Vino Del Mar on a day trip. Apartment as just as shown in pictures and we felt the locals were very courteous and helpful. You will enjoy this stay.......

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regine B
Wellington, New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great spot for a short stay”
5 of 5 bubbles Reviewed 28 August 2013 for a stay in August 2013
4
people found this review helpful

Small but very comfortable apartment for a few days of sight seeing. Very close to the Metro which took us all over Santiago. Also very close to a few moderately priced restaurants. Very helpful owners and quick to respond to our needs.
All in all, a lovely few days break between Buenos Aires and Auckland, NZ.

(One word of warning, Don't accept a lift from the guys in the airport terminal holding the TAXI signs. We got ripped off! Go outside the terminal and get a conventional taxi and ask for the meter to be turned on.)

5 of 5 bubbles How easy was it to book the property? 5 of 5 bubbles How helpful were the directions to the property?
5 of 5 bubbles How easy was key pickup/access to the property? 5 of 5 bubbles Overall condition of the property
5 of 5 bubbles Bedding & mattresses 5 of 5 bubbles Kitchen & utensils
5 of 5 bubbles Bathroom cleanliness 5 of 5 bubbles Service
Liked best: 24 hr concierge
Liked least: Lack of space to fully unpack
Travelling group: Spouse/Partner
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
28 Aug 2013
Hi Regine,

Thanks very much for your kind words - I'm glad you enjoyed your time with us here in Santiago, and hope you'll be back soon for a longer stay!

Sorry to hear about your airport taxi experience. I wish you'd have asked, as our recommendation is always to reserve the taxi with the official taxi booths after collecting your luggage and before going out to the public area, where many unscrupulous characters are waiting. The official taxis are perfectly safe and operate at reasonable prices, in fact you pre-pay the taxi and simply hand the receipt to the driver.

Anyway, everything's much clearer in hindsight - glad you didn't let this experience ruin your trip. Hope to welcome you back again soon!

Best regards,

Ben & Bárbara
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christine...
Cardiff-by-the-Sea, California
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Compact and Clean”
3 of 5 bubbles Reviewed 20 August 2013 for a stay in August 2013
1
person found this review helpful

My review of this unit is mixed. When we arrived we went to the address provided to find out that was not our apartment location. We were driven eight blocks farther away to a similar building. Immediately we felt uncomfortable about the transaction. We could have not taken the unit, however, we had no alternative at the time.
Although it is a very clean place, it is very small and did not accomodate 3 adults. I blame myself for choosing this unit as the square footage is stated in the description. Our adult daughter had to get a hotel for most of our Santiago stay which was expensive and took away from the experience. In addition we could not all access WiFi in the apartment. We asked the owners about this but they insisted that we should all be able to use our computers at the same time. This was not the case
My second concern was the location which is not the best for tourists. If you are doing business with the government this is the spot for you. All tourist areas with good places to eat and drink such as Santa Lucia and Bella Vista are between 25 and 50 minutes walk. This unit is located in the downtown area.
On the other hand, Barbara was very nice and tried to be helpful when we needed something. So if you need a very clean and nicely furnished apartment then this is a good deal but check out the details to see if the size of the unit and location will work for you.

5 of 5 bubbles How easy was it to book the property? 1 of 5 bubbles How helpful were the directions to the property?
4 of 5 bubbles How easy was key pickup/access to the property? 5 of 5 bubbles Overall condition of the property
5 of 5 bubbles Bedding & mattresses 2 of 5 bubbles Kitchen & utensils
5 of 5 bubbles Bathroom cleanliness 3 of 5 bubbles Other facilities & amenities
4 of 5 bubbles Service
Liked best: clean apartment
Liked least: location and size
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Aug 2013
Hi Chris,

Thanks very much for your comments. I'm glad you enjoyed certain aspects of your stay with us and obviously I'm disappointed we didn't fully meet your expectations.

As you mentioned, the square footage is accurately stated in the description, and I truly and sincerely feel that it is adequate for three adults - we have had groups of up to four adults stay there without a problem, and I always let groups of four know about the size of the apartment before they book, as I don't want to set false expectations. I hope your daughter took advantage of the hotel recommendations we provided, as I think they offer a good price/quality ratio and are close to the apartment.

I'm also disappointed about the mix-up with the apartment location. We did change your booking from one building to the other due to illness of a guest who had to extend his stay unexpectedly, but we provided you with the correct address prior to your arrival. Unfortunately I think this was an honest mix-up and I'm sorry that it made you feel uncomfortable - that is the last thing we want our guests to feel.

Location-wise, our apartments are located very close to many tourist sights including La Moneda, iglesia San Francisco, and only a 10 min walk to Plaza de Armas, Santa Lucia, etc. To walk to Bellavista is about 50 mins as you mentioned, but a taxi ride will get you there in 10 mins and will cost around $4. Our apartments are also located close to the metro, with Bellavista only 3 stops away at Baquedano.

Thank you for your kind words about the cleanliness of the apartment and Bárbara's efforts and again, I'm sorry we didn't meet all of your expectations. We'll certainly take them into account for future visits, as we want all of our guests to enjoy their time here.

Best regards,

Ben and Bárbara
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
5 of 5 bubbles Reviewed 25 July 2013 for a stay in June 2013

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 5 of 5 bubbles Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway Older travelers
Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
25 Jul 2013
Hi Sam and Keryn,

Great to hear from you, and thanks very much for your kind words. We're glad you enjoyed your stay - we certainly enjoyed having you as guests. Hope to see you again some time soon!

Best regards,

Ben and Bárbara
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Lawrence...
Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Location and helpful owners”
5 of 5 bubbles Reviewed 23 June 2013 for a stay in April 2013

We stayed 5 nights at this apartment with two young children. The place is safe and the security guards are approachable and friendly. The apt is well-equipped for us to cook some simple meal and there is a convenience store just beside the building. Taking the metro is convenient which is just a 10 mins walk away. Barbara has even arranged for us a vineyard visit and gave us the direction to make our way there by metro helping us to save some cab money.

5 of 5 bubbles How easy was it to book the property? 5 of 5 bubbles How easy was key pickup/access to the property?
5 of 5 bubbles Overall condition of the property 5 of 5 bubbles Bedding & mattresses
4 of 5 bubbles Kitchen & utensils 5 of 5 bubbles Bathroom cleanliness
4 of 5 bubbles Other facilities & amenities 5 of 5 bubbles Service
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Jun 2013
Hi Juin and Lawrence,

Thanks very much for leaving your comments - we're really glad you enjoyed your stay, and we certainly enjoyed having you as guests. I hope we'll see you back in Santiago one day!

Best regards,

Ben and Bárbara
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
5 of 5 bubbles Reviewed 10 June 2013 for a stay in March 2013

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 5 of 5 bubbles Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
10 Jun 2013
Hi Nate,

Thanks very much for your kind words. We enjoyed having you and glad you had a good trip. Hope to see you back in Santiago soon!

Best regards,

Ben and Bárbara
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Las Vegas
5 of 5 bubbles Reviewed 6 February 2013 for a stay in January 2013

5 of 5 bubbles Value 5 of 5 bubbles Rooms
5 of 5 bubbles Location 5 of 5 bubbles Cleanliness
5 of 5 bubbles Check-in / front desk 5 of 5 bubbles Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Feb 2013
Hi Dave and Lise,

Thanks very much for your kind comments, and we're really glad you enjoyed yourselves. Hope to see you back as soon as you're able.

Best regards,

Ben and Bárbara
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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