There was not any big problem i can report, it was more a few small details, that in sum, afected negatibly my feeling with this hotel. To begin with the view: The garden view had nothing to do with a garden, later the spa had run out of towels by the time we got there and me and my husband had to share a towel and the pool is technicaly not a pool, it's 1mt deep (almost 4 feet)... Finally, everithing you might need at the restaurant at dinner or breakfast has to be asked at least twice.
The most positive aspect is the predisposition of personnel to solve request. To be honest we were changed to a Mountain view room, very quickly and without any trouble.
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