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Bellavista Home Bed & Breakfast
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Reviews (84)
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Reviewed 8 September 2013

We stayed here for one month. The B&B is in a good, quiet location in Santiago but still close to center. Both Cristian and Alex are really welcoming and helpful people. During our stay, it was undergoing some renovation so now there are bathrooms in two more of the rooms. All of the rooms have small atriums which provide them with a lot of light. There is also a patio that can be used in the summer, though we didn't use it much as it was in wintertime and cold. This place does feel more like a home than a hostel. We warmly recommend it.

Stayed: July 2013, travelled as a couple
3  Thank bjornzs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellavistaHome, Propietario at Bellavista Home Bed & Breakfast, responded to this reviewResponded 9 October 2013

Hi Bjornzs, how are you?? Still in Chile?
Thanks for your comments and sorry fro my late response. All comments is very important for us.
I hope to see you again here in Santiago during this time.
Hugs!!

cristian ;)

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Reviewed 31 May 2013

We spent five nights overall at this lovely and friendly place as we traveled north and south Chile routing through Santiago. The Bellavista Home is located in a trendy little suburb of Santiago, but in a quiet street very near Neruda's home. Alex and Cristian (the owner) could not have been more helpful. I would stay here anytime while traveling through Santiago.

  • Stayed: April 2013, travelled with family
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1  Thank Penny v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellavistaHome, Propietario at Bellavista Home Bed & Breakfast, responded to this reviewResponded 4 June 2013

Thank Penny for your comment. It was a placer received you here in home. I'm happy that you enjoyed your stay in Chile and here in Bellavista Home. We will see you in other time.
best regards!!
Cristian

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Reviewed 29 May 2013

I think our expectations were set too high. Lonely Planet gives a glowing review, as do several guests on this site. It's not that Bellavista is not good; it just didn't meet our expectations. We were made to feel welcome, and assistance was willingly provided when we needed a printout of our boarding passes. Great service there. Our room was clean and comfortable enough, but nothing special. We didn't use the kitchen - it looked reasonably well equipped, although small. It was too cold to enjoy the courtyard. The little lounge area wasn't particularly inviting, and everyone has to pass through that area to get to the bathroom. Breakfast was ok, without being outstanding. Our main issue was the shared bathroom. There's supposed to be two, but one was having repairs. We stayed 2 nights and the toilet and handbasin were not cleaned during that time, the bin for toilet paper was near overflowing, the bath mat was dirty and the hand towel was not changed. This made the shared facilities quite unpleasant; the prospect of showering was not enticing. Also, whilst this area seems very safe, the front door requires manual locking by each guest as they leave and enter; we had at least one other guest who either didn't understand the very clear instructions about locking up, or was simply to slack or lazy to lock, hence the house was left unsecured on several occasions that we know of. Having to rely on the diligence of other guests for security is always risky.
We have been in South America for more than 6 weeks now. There are many better value-for-money places. If you want kitchen facilities while staying in Santiago, I would suggest taking an apartment - they can be central, clean, spacious and very good value. If you decide on this B&B just don't have your expectations too high and you'll have an ok stay, perhaps even a very good one, particularly if you like the "shared house" idea.

  • Stayed: April 2013, travelled as a couple
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2  Thank happytraveller5360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellavistaHome, Gerente at Bellavista Home Bed & Breakfast, responded to this reviewResponded 4 June 2013

Thank you for your review, we truly value having feedback so we can improve! It is unfortunate that during your stay there was some water damage in one of the bathrooms, and for a few days we had to close it off to do some major repairs. The problem is fixed now, and both bathrooms are fully functional.

During the winter season the courtyard does tend to be a bit cold to be used, though it serves as a great place for breakfast and relaxing in the summer months - something that of course we can't help and are sorry you couldn't take advantage of! The problems with the cleanliness of the bathroom has been noted, and we are making assurances that it remains clean. Sorry for the problems you had with that, we will make sure it doesn't happen again.

As for the security of the place, we try to explain clearly the process to every guest of locking the gate each time they enter and leave. The locking of the gate is ultimately a back-up of security, as the inside door locks automatically and every room has its own lock. We've never had any sort of security problems.

Thanks again for the review, and very sorry if it fell below your expectations- we are constantly improving and hope that any issues that remain will be resolved in due course!

Regards,
Alex

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Reviewed 3 May 2013

We stayed at Bellavista for only one night (although we had booked for 3 nights and paid for all of them). Although it presents itself as a B&B it really was more what I would term as a youth hostel. Most guests were young and long term. It had a different atmosphere than what I had expected for a B&B.
The building was old. The locks were difficult and unreliable. We stayed in the Klint room which is located right beside (and actually has a window with a blind into) the kitchen! For that reason it was noisy during the evening with all the guests making their dinners. The bathroom in particular was not clean and don't bother with the shower because there is little water and no water pressure.
The best thing about the place was Alex. He was so helpful and friendly. We were trying to make arrangements to fly home and he helped us navigate the language barrier and even loaned us his laptop when we couldn't skype home. He also was flexible about breakfast and willing to make us whatever suited us; organized a cab to take us to the airport and was very hospitable. He is a gem!
The location is quite good; only about 4 blocks from a beautiful area for shops and restaurants.

  • Stayed: March 2013, travelled as a couple
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Thank Willows_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellavistaHome, Gerente at Bellavista Home Bed & Breakfast, responded to this reviewResponded 4 June 2013

Thanks so much for leaving a review! We apologize for the problems you had with the bathroom and the locks. We have now fixed the problem with the keys and it is no longer an issue. As it is an old house, we often have things to repair, and as such we are in the process of fixing the water pressure for that bathroom.

As it is in the low season we currently have a couple of long-term guests, though this is often not the case for the rest of the year. We try to maintain a good balance between feeling "at home" and delivering the type of service expected in a bed and breakfast. We will work harder to fix anything was lacking, and we truly appreciate your feedback so we can continue to improve!

Regards,
Alex

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Reviewed 1 February 2013

I stayed at Bellavista Home for three nights in January and enjoyed it very much.

The B&B is quite small, only 4 rooms, so it feels really personal and intimate, almost like staying in a shared flat (in the best sense of the word). The place just has a wonderful atmosphere that makes you easily feel at home there. Thanks again to Cristián and Alex for the warm welcome, all the tips and recommendations of where to go and what to do and the interesting conversations!

The rooms are large and bright and, like the rest of the house, furnished and decorated with great care for detail. There's a wonderful little inner courtyard where you can relax in the evenings or during a hot afternoon. I didn't really use the kitchen, but it looked well-equipped and was (again, like the rest of the place) absolutely clean. The only slight drawback was the fact that I somehow didn't manage to get consistently warm showers.

The location is great - it's only a 5 min walk to the livelier part of Bellavista and approximately 15 min to Santiago center or 3 min to the next metro station. And yet, the neighbourhood around the B&B rather has the feeling of a little village, very calm and peaceful. I never felt unsafe when walking around there, either.

Can only recommend the place and would definitely stay there again (hoping to make it back to Chile one day)!

  • Stayed: January 2013, travelled solo
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Thank Kristina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellavistaHome, Propietario at Bellavista Home Bed & Breakfast, responded to this reviewResponded 12 February 2013

Thank you very much Kristina for your comments. Really apreciate it !!
I hope to see you in other time if you come back here.
Best!!

Cristian

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