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“Ok for one night”

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Ibis Santiago Estacion Central
Ranked #74 of 204 Hotels in Santiago
Reviewed 3 December 2013

We stopped here because it was convenient for the bus station, and is inexpensive. The hotel fits the IBIS chain budget model, however the room was clean and OK for one night. We had dinner in the hotel for convenience, the choice was limited but the food was OK. The barman/waiter was helpful and service was prompt. Breakfast was a lttle late starting and more things came out after we had started - however we had an inclusive rate which made the whole stay very reasonable (and being foreigners and opting to pay in US dollares we avoided the VAT!)

  • Stayed: November 2013, travelled as a couple
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1  Thank RichardEade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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146 - 152 of 2,080 reviews

Reviewed 27 November 2013

This is not the best option for tourists, as it's pretty far from the cultural centre/sights and seeings of Santiago. Either it may not fit your needs if you're not keen on taking the Underground Metro all the time, or moving in the city by taxi. That said, you're going to find here the ibis standards: security, comfort, cleanliness, wifi. You may have a tough time at the restaurant if you're not able to communicate in basic español.

Room Tip: Choose the higher floors to avoid the traffic noise.
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Stayed: November 2013, travelled solo
1  Thank PedroMouraGIG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2013

  • Stayed: November 2013, travelled solo
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Review collected in partnership with Accorhotels.com
Thank usrugby
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 November 2013

The room was clean and air conditioned. Staff were friendly and the breakfast was a bonus. This hotel is not in the best area, and I didn't feel particularly safe being out alone at night in this area, but the hotel is secure with a card entry system. Although it was not as central as I had assumed it would be, it is right next to the bus station, and metro station, so very easy to get to, I worried that it might be noisy with so many buses coming and going but it was surprisingly quiet. The wifi was free and worked perfectly. It was fantastic waking up to a view of the sun rising over the Andes every morning.

  • Stayed: April 2013, travelled solo
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Thank Rosanne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2013

We needed to sleep because we had to wake up earlier, but we were put in a room with noise. It was a disaster for us.
The localization is good. The hotel was near "Terminal de Buses".
The price is not good.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank tony1vaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

Good and easy access to several transport mothods and several adjacent provinces. The hotel is near several facilities such as drugstores, bakeries and even supermarkets. In a nutshell, it´s the ideal place for a tourist´s HQ.


  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Carmen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Manuel M, Gerente at Ibis Santiago Estacion Central, responded to this reviewResponded 11 November 2013

Dear
Thank you very much for taking the time to express your pleasant experience in our hotel. It is always an incentive for the Ibis team Santiago Estacion Central to know our guests’ opinions. We hope to have the opportunity to receive you again in our hotel and make your stay a joyful experience.

Please, feel free to contact me anytime. We are at your disposal.
Best regards,
Juan Manuel Messina
Gerente general
Ibis Santiago Estación Central.

Report response as inappropriate
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Reviewed 31 October 2013

I confirm the previous reviews: the hotel is good and rooms are spacious. Staff was friendly. Excellent free WiFi. But when I arrived the bathroom was not too clean and there were no towels. The neighbourhood is bustling during the day but quite dodgy at night. It is right next to the main bus stop in the city, so very convenient that way. All in all, I would recommend it, but do bear the neighbourhood in mind...

  • Stayed: October 2013, travelled solo
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2  Thank wmPaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Juan Manuel M, Gerente at Ibis Santiago Estacion Central, responded to this reviewResponded 7 November 2013

Dear
Thank you very much for your comments. We are going to share your comments with our Ibis team because it allows us to improve our service. We hope to have you as guest again and more important, that you had a pleasant stay.

Best regards,
Juan Manuel Messina
General Manager
Ibis Santiago Estación Central.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Santiago Estacion Central

Address: Avenida Lib Bernardo O'Higgins 3780, Santiago 9160000, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
#1 Best Value Hotel in Santiago
Price Range: £43 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Santiago Estacion Central 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Ibis Santiago Estacion Central Hotel Santiago

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