It is very near to the metro station Manquehue from where you can go anywhere within the city. In addition to that, about 15 minutes walking distance to Parque Arauco parc and shopping mall. Good location to go with kids.
Only, the housekeeping is very poor, they dont speak english and difficult to communicate. I had to clean the room myself but I think for long stays it is much better to do it your own.
If the room is looking on the main street, then there is too much noise of the traffic. If not, no problem. The balcony has a very good view.