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“Good location, reasonable rooms, poor security”

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Travel Place Apartments
Ranked #91 of 204 Hotels in Santiago
Certificate of Excellence
Reviewed 17 April 2014

We made the mistake of forgetting to lock one bag that we left with reception at Hotel Travel Place after checking out. Unfortunately for us a watch went missing out of this bag, which we didn't realize until we had returned home and unpacked.

I emailed the hotel to express my disappointment (can't really do much more given I could not prove anything) and got absolutely no response in return. It really soured what was a reasonable stay at this place. I say reasonable because even though the location in Santiago was good and the room was clean and comfortable, there was an excessive amount of street noise that came through during the night. Not exactly well sealed from noise.

So if you want a well located place to stay overnight and you can sleep through the noise then this place might be for you. Just remember to never leave anything with reception.

Room Tip: Don't leave anything with reception.
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  • Stayed: April 2014, travelled as a couple
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2  Thank Brad U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11 - 17 of 269 reviews

Reviewed 28 December 2013

This Apart hotel is located in the center of Santiago in Providencia. It is surrounded by several restaurants and shopping possibilities (including supermarkets across the street)The area is absolutely save. You can easily walk around and a metro station is across the street. We would book this hotel immediatly again. Gorgeous furniture, nice fully equipped kitchen, a big balcony, a roof terrace, laundry facilities and a small swimming pool. Even though it was an Apart hotel there was a cleaning service every day. The only thing that might be a problem for some people was the street noise. For us it was not a problem at all! We loved this place!

Stayed: December 2013, travelled as a couple
5  Thank Lillyreisen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

We enjoyed our three nights with Travel Place Apart Hotel. Not only was in one of the least expensive options we considered, we loved being out of the main hustle and bustle and staying in Providencia. The company has two locations, ours being on Nueva Providencia 2170. As others have mentioned, it can be a bit noisy and we had a slight delay in trying to find the building (we were on Providencia), but the apartments are clean and spacious and the top floor terrace and pool offer breathtaking views of the city. Staff was warm and welcoming, options to pay in Chilean Peso, US Dollars or by credit card. There is a supermaket very close and many fast food and trendier eating options. Subway is diretly across the street. Made the entire city very accessible with a great home base to return to at night. We did ask for them to call a car for us to the airport on Sunday, which was confirmed. We waited 20 minutes, no car. Ended up flagging a taxi off the street with no further troubles. Overall, cost outweighed any other disadvantages!

Room Tip: Higher floors may be better, we were on 6 and still a LOT of street noise.
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  • Stayed: November 2013, travelled as a couple
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1  Thank Ellecar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2013

We enjoyed our 2 night stay here. We found the location very convenient, with Metro and Supermarket just across the road, as well as many restaurants nearby. We liked having a kitchen and the space the apartment provided (as opposed to a hotel room), and were very comfortable here. Others have mentioned the noise, we didn't find it a problem on the 17th floor. There was a swimming pool and gym available, which we didn't use, and free WiFi, which we did. We enjoyed sitting out on the balcony, having a drink looking over the Andes, as the sun set.

Room Tip: Ask for a room on the 17th floor overlooking the Andes.
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  • Stayed: February 2013, travelled as a couple
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2  Thank phasmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2013

The apartments are located in a condo building between Providencia and 11 de Septiembre, two of the busiest streets in Providencia. There is a lot of noise throughout the night so forget about sleeping if you don't have ear plugs. The location is good for the daytime though as you're close to many restaurants and bars as well as the metro which is right downstairs.

The staff is friendly but speaks almost no english which makes communicating difficult.
The apartment was clean and big enough. All in all it is a decent option but it's hard to overlook the incredible noise level throughout the night.

Room Tip: Bring earplugs!!
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  • Stayed: February 2013, travelled as a couple
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2  Thank Phil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2013

My husband and I stayed in a one bedroom apartment on the 16th floor for 3 nights at the end of December 2012. We arrived to Santiago at 6 AM, and as it was previously arranged with Valentina we were able to check in at that time. We loved our apartment, it has everything you need. We enjoyed sitting out on the balcony, and spending time up on the roof by the pool also. The earplug was a great idea, and we used it at night, so we slept well. The apartment is just steps away from Los Leones metro red line. Great restaurants, shops, and a grocery store nearby.
We will stay here again if we come back to Santiago

  • Stayed: December 2012, travelled as a couple
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2  Thank lovesouth42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2012

I was traveling with my wife and my father and his wife, we chose a 2 bath, 2 Bedroom apartment which was perfect for us. The master bedroom was a corner room with A/C and private Bathroom. The room is pretty big and has decent queen size bed, the other room is pretty small with 2 small single beds, which is perfect if your traveling with kids. For me was bit uncomfortable but I didn't mind. There enough closet space to put your stuff. Having 2 bathrooms was great , the showers had good water pressure and hot water. I went in October, it was still cool outside and we didn't need the A/C during the night. The apartment in general had a good space and had a decent size kitchen. We were in the 15 th floor , there was a great view of the Andes. The building itself is localized in busy street ,so there could be some issues with noise, if your sensitive to this issue. The building is well kept and the elevators are in good condition, there is 24 hour employees at the lobby, and there some control at the main entrance door. The building has great location, you have supermarkets, malls, restaurants, Metro station, Starbucks and even 24hour Mc Donald nearby.
I was bit concerned about not having concierge available , but Mr. Francisco Fuentes the condo hotel manager gave me all the information we needed and helped us contact private drivers which gave us private city tours and day tour to Valparaiso and Vina del Mar at a reasonable price. (you have to make the deal with the driver).
The building has a nice terrace at the roof with a beautiful view at night. The laundry,gym, and pool are localized at the roof. You need a key and coins to use the laundry, both can be obtained at the lobby.
Have a great time at Santiago..

  • Stayed: October 2012, travelled with family
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2  Thank ar2ro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Travel Place Apartments

Address: Nueva Providencia 2170, apt. 506 | Esquina Lyon, Santiago 7510000, Chile
Phone Number:
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 204 Hotels in Santiago
Price Range: £72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Travel Place Apartments 3*
Number of rooms: 20
Official Description (provided by the hotel):
Travel Place offers modern and elegant apartments with one or two bedrooms. Fully furnished, each apartment is well appointed with modern kitchens and bathrooms. Ideal temporary or long term housing in Providencia ... more   less 

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