Excellent rooms, clean, we stayed in suites. One has bathtub in shower the other in the room itself. Beds were comfortable.Rooms had fridge, excellent Internet access. Would be neat if the living room in the suite had a sofa, so that if needed, you can watch television, it is rotatable, and not disturb your partner. Location is great, quiet, close to park, close to excellent restaurants & safe. Breakfast is nice, the staff wonderful. The service is exceptional. Marcella, the concierge, is simply fantastic. She reached out and made sure my mother was ok when we headed to Punta Arenas, helped us plan trips & sightseeing as concierges do but went over the top to see to it even at last minute we got what we wanted.
Lorenzo Bustamante at the front desk was also exceptional.The car service people even helped my mother with her shopping. The entire staff in fact go out of their way to be helpful.
The spa has a gym which is sufficient, read small.It also has steam and dry sauna. Wasn't sure why we had to buy swim caps for the hot tub, but there it is. We never used the roof pool because of various private functions but it looked too shallow to swim. Elevators are small. Noi VItacura should be your hotel in Santiago.
- Official Description (provided by the hotel):
- Every room in Noi Vitacura has its own identity and each of our spaces is designed to experience sensations. We are part of Noi Hotels, the first Chilean chain of sophisticated and trendy hotels with a warm style, personalized, inclusive and with high standards of technology and sustainability. ... more less
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