Booked and prepaid months in advance for interconnecting rooms. Told not available upon arrival. We booked this hotel based on the ability to book interconnecting rooms. We would not allow our children to sleep on a different floor to us. Finally after standing at reception for one hour, they decided they did have an interconnecting room. After finally getting to our rooms, I happened to check my internet banking to find the Hilton had debited my credit card for $500 even though we had already paid in full. The argument went on. I was told it was a mistake by a new staff member. We would have been more relaxed sleeping on chairs at the airport!!!!!!!!!!
- Official Description (provided by the hotel):
- The Hilton Garden Inn hotel in Santiago Airport is only a 20 minute drive from downtown Santiago de Chile and offers free shuttle. Enjoy complimentary WiFi in every guest room, as well as a 42-inch TV. Work out in the fitness center or enjoy swimming laps in the indoor swimming pool and sauna. Savor delicious classic dishes at the hotel's restaurant. ... more less
- Reservation Options:
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