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“Located in a nice neighborhood”

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The Ritz-Carlton, Santiago
Ranked #18 of 196 Hotels in Santiago
Certificate of Excellence
GreenLeadersSilver level
San Francisco, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Located in a nice neighborhood”
Reviewed 7 May 2014

Awesome hotel in a nice area- very safe and close to a bunch of restaurants. This hotel is far from city center, almost at the end of metro line @ El Golf stop. However, the metro is fast, reliable and runs frequently which makes it easier to go see the sights.

The hotel staff are friendly and accommodating. They let you use the showers in the pool/ spa area before check-in or after check-out, if you are waiting for the room to be ready or have a later flight.

Stayed January 2014, travelled as a couple
Helpful?
2 Thank Nomadic_Piggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,322 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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English first
Washington DC, District of Columbia
Level Contributor
231 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 690 helpful votes
Reviewed 6 May 2014

This is the 6th time I stay here. Perfect location is las condes. Safe and nice neighborhood with walking distance to several good restaurants and right on top of the efficient metro. The line goes to la moneda downtown.

I had the fortune and staying in a business suite and had access to the club lounge. The breakfast is perfect. A buffet with a good variety of cold cuts, fruits, bread, egg, bacon, youghurts, etc.

The lunch time sandwiches and other small meals are fantastic. The chef comes up with very tasty and creative small plates. Terrific wine selection.

The rooms are very clean, quiet, and spacious.

All in all a first class hotel

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank UE_DC64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 May 2014 via mobile

Just what you'd expect from a Ritz-Carlton. Top service, excellent food, friendly personnel, room and bathroom well-sized, good shower. Curtains could do with a wash. Nice spa area. Ideal Executive Floor (although a shame that the Americans have to use this room to make their lengthy & loud phone calls; I'd expect the hotel staff to curb this). All in all, however, a perfect place to stay. To recommend!

Stayed May 2014, travelled on business
Helpful?
1 Thank Oliver B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curitiba, PR
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 April 2014

The Ritz is decorated in classic English style, walls covered either with panneled wood or in silky soft green and cream wall paper. English style furniture, lovely printings (including in the bathrooms) and the exquisite vases of flowers make the whole enviroment elegant but not imposing. Service could not have been lovelier: I felt the smiles and greetings were warm and friendly., and the will to help genuine.
Breakfast was very good, although it is true that in some other 5 stars hotels there are more variety.. But what they offered was of excellent quality .
Our room was absolutely delicious, sunny, with an incredibly soft bed , superb quality linens and towels, not to mention the pillows( you can choose the type and the quantity: we had 6 feather pillows).The loviliest bathroom, shower and toilet in separated compartments, fine toiletries, and some extra kits:( dental, shaving,sewing etc)Staying in a junior suite alowed us to enjoy the executive room, which meant an offer of complimentary coffee ,tea, wine, dry and fresh fruits and finger food. From 5 to 8 we could have a hot dish, and from 8 cakes and sweets.Spa , fitness room, and swimming pool were very satisfactory.
I have been around this world for quite some time, and enjoyed some very spetacular hotels. The Ritz Carton has all the items to make it a true 5 stars, but above all the warmth and genuine friendliness that make a difference.

Room Tip: IF YOU CAN AFFORD IT, GET THE jUNIOR SUITE. But it's such an excellente hotel, any room will be...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aracy1935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 April 2014

Great gym with fantastic views. Rooms of the sort you would expect from standard Ritz-Carlton stock. The bar downstairs should not be missed with its impeccable Pisco Sours and other libations. The spa is also quite nice and can double as a spot to change after an overnight flight prior to your room being ready.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank violetsnpansies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santiago, Chile
Level Contributor
137 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 25 April 2014

We stayed (my couple and myself) for 01 night. We were celebrating our anniversaire and my Bday. The hotel gave us as a courtesy a delicious cake and a couple of romantic decoration.

The service from all staff is great, they are very friendly, professional and warm.
Great cuisine at the Arola restaurant!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lindsay N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 April 2014

What a beautiful place. We were only there for one night before we left for Valpariso for our cruise. The room was large and the bed comfortable. The breakfast in the morning was very good. We even had free wifi.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wernock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Santiago

Property: The Ritz-Carlton, Santiago
Address: Calle El Alcalde No. 15, Santiago 8360482, Chile
Phone Number:
Region: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Santiago
#3 Family Hotel in Santiago
#3 Romantic Hotel in Santiago
#4 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ritz-Carlton, Santiago 5*
Number of rooms: 205
Official Description (provided by the hotel):
Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxurious guest rooms and suites, including 49 Club Level rooms, we invite you to be inspired amid spectacular city and sweeping mountain views. ... more   less 
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Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago

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