This is a high-quality hotel and while my stay there was enjoyable, it was far from memorable. The pros of this hotel are clear: good location in a clean and fairly quiet neighborhood, nice interior design and (with some qualifications) very friendly and efficient staff. Great! But all this is to be expected from any five-star hotel. Here are the cons: I was assigned a non-smoking room that however smelled from smoke. I did not see this as a problem initially since the odor was very mild. However, by the time I moved out the whole room smelled really bad (so they may have a problem with the building's structure). You pay $15 a day for the Internet (booo!); there are no extra blankets in the room; no paid movie channels on TV (bad for a business traveler); the buffet at the Club level has a rather limited selection and is a bit on the greasy side. Most new 4-star hotels in Europe or Asia can beat them on these counts. To go back to the positives: most staff are truly fantastic. The hotel must have the best bellmen and concierge in town! But beware of the ladies at the Club-level check-in, they have an attitude ...
- Official Description (provided by the hotel):
- Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxurious guest rooms and suites, including 49 Club Level rooms, we invite you to be inspired amid spectacular city and sweeping mountain views. ... more less
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- Also Known As:
- The Ritz-Carlton Santiago Hotel Santiago
- Santiago Ritz Carlton
- Ritz Santiago