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“Been robbed there...watch for your luggage...manager does not care at all”

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Presidente Edificio Santiago
Ranked #96 of 198 Hotels in Santiago
Certificate of Excellence
Campinas, SP
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Been robbed there...watch for your luggage...manager does not care at all”
1 of 5 bubbles Reviewed 25 September 2009

Place is well located and reasonable priced, accommodations are fair but not superb, however we had a very nasty experience there. Upon arrival we were offered a key for a safe locker, the key was enormous, did not fit a pocket at all, and we would have to pay a US$ 400 fee if we lost it. We naively decline the offer. Went to our apartment and decide to go out for dinner at nearby "Aqui esta coco" restaurant. We left some of our cash hidden in the luggage, mine was inside a roll of socks, my brother´s was in his toilet bag. After dinner we arrive a notice nothing. Next day we depart for a car drive to Mendoza, arriving at the Mendoza Hotel we found out that US$1300 have disappeared from my brother bag, and US$ 300 from my "stash", some money was left however so we did not figure out earlier, in Santiago, what happened. When back at the Hotel Presidente we explained what happened to the manager just to be called lunatics. The manager told me I was "confused" and took no action, we only had one day left in the city and file no complain at the police.

During my week long stay in Chile, at several occasions, they also try to apply the "credit card typo scam" when they "mistype" the value of a transaction, magically $48.56 becomes $84.56 and so on. Once at San Pedro de Atacama at Hotel Kimal a US$250 bill became US$2500, it happened everyday at restaurants and specially at gas stations, almost predictable, at the end of the trip it was almost like a joke for us.

  • Stayed August 2007, travelled with family
    • Service
Helpful?
5 Thank Macedo_R1100GS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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106 reviews from our community

Traveller rating
    36
    43
    22
    1
    4
See reviews for
45
19
2
15
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
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English first
concepcion
2 reviews
4 of 5 bubbles Reviewed 21 June 2009

I travel to Santiago constantly and this time I chosed Apart Hotel Club Presidente in the steet of Luis Thayer Ojeda that is located like 6 blocks from the metro station Tobalaba in Line 1. I thought it was going to be too far away from the metro, but finally I realized it was better because I could walk in a nice area of apartments with trees and was closer to restaurantes if I compare it to other hotels in Las Condes County.

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andeswines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 28 December 2008

rooms are terribly small, somebody stole me an audio equipment and nobody became responsible of such a problem. Managing was terrific and breakfast place was like a bunker. Very poor qualification and bad experience

  • Liked — nothing at all
  • Disliked — as said before
  • Stayed February 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dakever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 6 January 2007

This hotel is located in a very quite residental area of Providencia on Luis Thayer Ojeda street. At the end of the street, about 3 blocks away, is the Santiago Metro station Tobalaba. Also, three blocks away near the Metro Station were several restaurants, stores, and a grocery.

Our two bedroom, two bathroom, suite was comfortable and very clean. The unit also had a balcony with chairs and a table, and, as well, the unit had a kitchen complete with stove, fridge, cutlery, and dishes. The breakfast room was located on the basement level and offered a nice selection of fresh fruit, baked goods, cafe, juice, and cereals on mornings up to 10 a.m.

Staff were always friendly, helpful and very professional. The only downside was that there were only two air conditioners in the apartment. We were staying at the hotel just after Christmas during a heat wave...so cool air was very important. There was one a/c in the living room, and in only one bedroom. For the second bedroom to get cool air, both bedroom doors had to be left open.

Apart from the air conditioner issue, the hotel is very pleasant, and if you don't mind the 3 block walk to food, entertainment, and public transportation, then it would be a perfect hotel for everyone.

  • Liked — Quiet neighbourhood, large apartment, great price
  • Disliked — needs another a/c in 2nd bedroom
  • Stayed December 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank dgflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 November 2006

This apartment hotel was in a nice area, with some good restaurants and bars close by and close to a metro station, making it very easy to get around.
The 2 bedroom apartment was well laid out and ideal for 4 adults to share - there were 2 bathrooms, meaning it was easy for all of us to get ready. The kitchen was reasonably well equipped and the lounge area was comfortable. The staff were all friendly and helpful and I would definitely recommend people to stay here.

  • Stayed August 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank HPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napa Valley, Calif
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 5 April 2005

We spent 4 days at Club Presidente in March. For an 'apartment' with 2 bedrooms, EACH with its own bath, a small but very complete galley kitchen, living room, dining area we paid a total of $83 USD per night! And, get this, it included a very nice breakfast served each morning! Located in a pretty quiet residental area.

Helpful?
17 Thank Frank_Mueller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Presidente Edificio Santiago

Property: Presidente Edificio Santiago
Address: Avenida Luis Thayer Ojeda 558, Santiago 6651742, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#43 Family Hotel in Santiago
Price Range (Based on Average Rates): £
Hotel Class:3 star — Presidente Edificio Santiago 3*
Number of rooms: 20
Official Description (provided by the hotel):
President Edificio Santiago is located in the district of Providencia, steps from the subway station Tobalaba. This building has 24 hrs reception, cafeteria, buffet breakfast included in the rate. Its 20 apartments have air conditioning and heating, Wi-Fi, cable TV, private bathroom, fully equipped kitchen and a safe. The building is 22.6 km Santiago International Airport and 1.5 km from the Golf neighborhood, where you can enjoy the Costanera Norte Mall and a wide variety of restaurants and commercial offices. ... more   less 
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Also Known As:
Edificio Club Presidente Santiago Hotel Santiago
Apart Hotel Presidente

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