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“No No No No”

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Director Hotel - Vitacura
Ranked #26 of 204 Hotels in Santiago
Certificate of Excellence
Reviewed 13 January 2014

Don't expect anything at this hotel, service is an unknown word. Another unknown word may be cleanliness, I hate when you check into a room and go to look out the window only to see greasy hand prints on the inside. What are they thinking? I did try the all inclusive breakfast one morning, it was so filthy with food on the floor dirty dishes on over 50% of the tables! no appropriate glassware! cold coffee! it was a mess.
So the answer is No N no No no. Not coming back here ever.

Stayed: January 2014
2  Thank AARDVARKKILLER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Isabel D, Gerente at Director Hotel - Vitacura, responded to this reviewResponded 19 February 2014

Dear Guest,

We would like to thank you for taking the time to provide us with your valuable feedback. We can assure you that we are always working diligently to improve our service and provide our guests with a great experience. Our standards of hospitality are high, and we take very seriously your comments. We want to assure you that your experience is unusual and we will be delighted to have you back, hoping that you will have a better experience.

Kind regards,
Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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60 - 66 of 576 reviews

Reviewed 22 December 2013

This place wasn't perfect, but it was good to stay here for almost a week. I was visiting the UN (CEPAL) so it was walkable distance, and the area has very nice restaurants and coffee places which makes it much nicer to stay somewhere.
Breakfast was nice and plenty though not marvelous. Internet was good also. Staff were not really nice when I asked them questions, as if it was a nuisance to have a guest...

  • Stayed: October 2013, travelled on business
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1  Thank carlosfpardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

I stayed 3 nights at Hotel El Director and it was a shield from busy Santiago. Quiet. Polite and courteous staff. Good breakfast buffet. The only con: the room cleaning hours are odd. Not pleasant to hear the vacum noise while trying to catch some sleep in the late afternoon.

Room Tip: mountain view.
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  • Stayed: October 2013, travelled on business
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1  Thank BineFa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2013

I stayed for 5 nights during a business trip.

The pro's are:

- Great location, close to nice restaurants, shops, cafés
- Everything works as it should - internet, TV, alarm clock
- Massive walk-in closet
- The service in all areas is very good - everyone is very nice and helpful

The con's are:

- Walls are very thin - you hear everything your neighbors are saying and doing.
- The building and the rooms show plenty of wear and tear
- Shower pressure is somewhat below average, but workable.

I do recommend this hotel - not fancy, but just what is needed in a great location and good value.

  • Stayed: September 2013, travelled on business
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4  Thank WanderingEarthling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2013

Hotel Director renovated all of its rooms in 2012, and it is a very nice place to stay, with some great restaurants within short walking distance in a very upscale neighborhood. We booked a suite with a separate living/dining room, and it cost us only $165 a night, a real bargain for this quality of room and hotel. I also saw the regular rooms, and the bedroom area is very similar. Rooms are spacious, well appointed, clean and quiet. Beds are comfortable, with mattresses that are firm but not hard. Bathroom is very modern, offers the usual amenities. Walk-in closet, TV, stereo system, mini bar with sink and cupboards

This hotel is on Vitacura Avenue, not far from Parque Arauco and from El Golf, El Bosque, and Providencia. It is easy to get a taxi in front of the hotel on Vitacura, particularly on working days and busy weekend hours, or the hotel can call you one. The closest metro station at Escuela Militar is a 15-20 minute walk along Americo Vespucio, but a taxi ride costing you US$4-5 will take you there if you prefer not to walk that far. City buses also pass along Vitacura regularly.

Breakfast in the hotel dining room is included and is very good. There are many good restaurants nearby. Just go up the street a couple of blocks to Alonso de Cordova. There you have 3 choices:

(A) Go past Alonso de Cordova along Vitacura, on the right side where you will find a pedestrian alley with several restaurants, around and within the alley. For a fanstatstic steak dinner select Cuero Vaca. Go a bit past the alley along Vitacura for a very good Indian restaurant. Il Fornaio offers more informal salads, sandwhiches and other meals, as well as great breads and pastries.

(B) Cross Alonso de Cordova and turn left on that street to find Starnberg, a German restaurant with both traditional German (Bavarian) and Chilean dishes, all very good.

(C) Cross Alonso de Cordova and turn right on that street, walk 2 or 3 short blocks to Dolce Vita for a very nice Italian restaurant with awesome homemade desserts, or a 2 or 3 short blocks farther to Tanaka, a Japanese-Peruvian fusion (Nikkei) restaurant that is fanstastic, offering peruvian ceviches, tiraditos (thinly sliced raw fish in delicious sauces including Leche de Tigre), Nikkei rolls with creative combinations of Japanese and Peruvian ingredients, and excellent desserts (one of the best brownies ever, as well a fabulous maracuya cheesecake or mousse.

If you go up Vitacura past Alonso de Cordova, on the left side you will encounter a Jumbo supermarket and just a block farther a pharmacy and another smaller supermarket, in case you need anything. Or just go to the convenience store directly across the street from the hotel.

To sum it up, Hotel Director provides clean, comfortable, affordable lodging surrounded by great places to eat in an upscale area, with easy taxi transportation to other areas of Santiago.

Room Tip: For a longer stay, spring for a suite. Request a room with a mountain view.
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  • Stayed: September 2013, travelled as a couple
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3  Thank ECrowther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

The hotel is located in the vitacura area which is a nice area where you can find well know brands boutiques. The hotel has spacious rooms and closets also has a seting area and a small breakfast table.

  • Stayed: September 2013, travelled solo
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1  Thank Karla G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

I spent a week at the hotel while on business. The hotel is amazingly clean with a good breakfast. I was impressed with the spaciousness of my room and the simple bit nice decor. And great to see snow covered mountains out my window. I was there for first snow of the year - only in the mountains of course. Vitacura is a pleasant suburb of Santiago. A great little coffee shop a block away and a Starbucks within two blocks.

  • Stayed: May 2013
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Thank michaelj77092
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Director Hotel - Vitacura

Address: Avenida Vitacura 3600 | Vitacura, Santiago 6670172, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Santiago
#38 Business Hotel in Santiago
Price Range: £78 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Director Hotel - Vitacura 3.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Director Hotel Santiago

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