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“Amazing location and building”

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NH Collection Plaza Santiago
Ranked #46 of 202 Hotels in Santiago
Certificate of Excellence
Reviewed 19 May 2014

The area is one of the best in town. Close to the mountains , a little river Mapocho and the shopping centers.
Very modern, good service, clean and with an amazing view from most of the rooms , I believe, because of the estructure , but mine was perfect!

Stayed: April 2014, travelled with family
Thank FamilyDanton D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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195 - 201 of 1,769 reviews

Reviewed 3 May 2014

Pros: good location, close to the subway and to the Costanera Center, a complete mall. Nice staff, specially the guys at the concierge, very helpfull.

Cons: our room was dirty, with trash on the floor and a lot of hair at the bathtub. We had to wait until 3pm for checking in and we got a dirty room. Rooms are dated, needing to be updated. Breakfast also coul be better for the price.

  • Stayed: May 2014, travelled as a couple
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3  Thank Rafa_BR2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

This is a very nice hotel, the staff are fantastic..... the hotel is just next to a very big shopping mall that has all you need to drink coffee or eat .... the hotel is in the right part of town.... close to everything. The hotel could do with a lick of paint, change the carpets and most of all change the air conds so they make less noise... apart from that... this is the place to stay in Santiago !

Room Tip: Ask for a high floor, quiet side
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  • Stayed: March 2014, travelled on business
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1  Thank Jay175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Nice people, very confortable rooms, very clean, complete breakfast included, Across from costanera mall center. Loved it all the way. Got an upgrade, late check out ... awesome stay. Keep it that way.

  • Stayed: April 2014, travelled solo
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1  Thank BusyTrav_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014

We stayed here for three nights. The room was a decent size with pretty views of the city and Andes beyond. The bathroom was big as well, the only negative was that the toilet required several flushes! The brunch is a little pricey ($14 per person), but the selection and quality were excellent. The hotel is a distance from the sights we wanted to see (Bellavista, Plaza de Armas, Santa Lucia, Cerro San Cristobal). However, the hop-on/hop off city tour bus stops at all those places, and we caught the bus just two short blocks from the Radisson. The very best thing about this hotel is the staff! Everyone was friendly and helpful. The most friendly and helpful to us were Gabriel at the front desk, and two concierges named Rodolpho and Ivo. And they speak English, which made things easier (they even indulged our Spanglish). Overall, we had a very enjoyable stay!

  • Stayed: March 2014, travelled with family
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Thank michael t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2014

In selecting a hotel in any city, different people have different needs and priorities. But I think we can all agree that customer service is very important. That is where the Radisson Plaza Santiago excels. There might be a tendency to view a large international chain hotel as a cookie cutter copy of all the others. That is certainly not true of this particular property. At every level of hotel staff, from General Manager, Camilo Navas, to Juan in The Brick restaurant and Jose in the front lobby, they all seem to be genuinely interested in your welfare and are dedicated to making sure your stay is as enjoyable as possible. Although they are in the hospitality business, there is nothing insincere about their willingness to help you in any way possible. It’s not painted on – it’s genuine. I have never been compelled to write similar sentiments about any other hotel before, but the Radisson Plaza Santiago is such a refreshing standout. If five-star customer service without a five-star price tag is important to you, this may be the place for you.

Room Tip: Try to get a room facing the Andes.
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  • Stayed: March 2014, travelled with family
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Thank Orlando_Vic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

The title of this review is not a criticism; predictability, when one is staying in a variety of hotels of differing standards over the course of a holiday, can be a virtue. We were in and out of Santiago four times in the course of our trip, and having found the Radisson good the first time, knew that we wouldn't have to worry about the quality of the accommodation on the next three. It is a large, ever so slightly bland international hotel. The rooms are a decent size; the staff are polite and helpful; we got a free pisco sour each time we checked in. The breakfast buffet was reliable and sprang no surprises, although one day someone may be able to explain to me why breakfast coffee in hotels in the Americas is always so lousy. The coffee from a modest coffee shop in Santiago Airport was ten times better. Of the two bars in the foyer, one was usually nearly empty.

The Radisson is not centrally placed in Santiago; it's in a commercial district, opposite the self-proclaimed "largest shopping mall in South America". This is handy if you want to buy a book or some tonic water, but we didn't come to Santiago to replicate the kind of shopping experience we can get at home. The city centre is a couple of miles away, easily reached by Metro. If you have any sense you will go there, for there's nothing to do around the hotel. Walk the few hundred yards to the street called Isidora Goyenechea to eat; it's full of restaurants.

Room Tip: The higher the better.
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  • Stayed: February 2014, travelled as a couple
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1  Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Plaza Santiago

Address: Avenida Vitacura 2610 | Las Condes, Santiago 7550098, Chile
Phone Number:
Region: Chile > Santiago Metropolitan Region > Santiago
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Santiago
#15 Spa Hotel in Santiago
#17 Business Hotel in Santiago
#18 Family Hotel in Santiago
#24 Luxury Hotel in Santiago
Price Range: £112 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Plaza Santiago 4*
Number of rooms: 159
Official Description (provided by the hotel):
The NH Collection Plaza Santiago hotel is located in the financial heart of Chile’s capital city alongside some of Santiago’s other tourist sites and attractions. The NH Collection Plaza Santiago hotel has 159 rooms, a fully-equipped gym, an indoor pool and a spa. Free Internet access and work spaces perfect for business guests. ... more   less 
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Also Known As:
Radisson Santiago
Santiago Radisson

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