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“Very noisy and they don´t speak English!” 1 of 5 bubbles
Review of Apart Santa Lucia

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Apart Santa Lucia
Ranked #318 of 470 Speciality Lodging in Santiago
Portsmouth, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Very noisy and they don´t speak English!”
1 of 5 bubbles Reviewed 11 February 2014

We booked this stay through booking.com, where they claimed to speak English, but when we turned up we had to use google translate for even the most basic things like checking in. The apartment was basic, but grubby and unlike other reviews, our towels and sheets were not changed during our 4 night stay. On Friday and Saturday night we were kept awake until 4am, by very loud music and people shouting from the apartment above. We tried to communicate with the night reception, which was very difficult and after the 3rd time, we were told they would call the police, which I don´t believe they did. The area where the apartment is located is run down and dodgy. Don´t stay here!

  • Stayed February 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Amy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 reviews from our community

Traveller rating
    5
    16
    10
    6
    11
See reviews for
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6
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Sao Paulo, SP
1 review
4 of 5 bubbles Reviewed 26 June 2013

We stayed in Apart Santa Lucia from June 21 until 25, 2013. We liked very much the people who work at it. It is not a hotel...it is a residential building where some apartments are rented for short stays. It was clean and we did not have any problems with noise. Towels and bed sheets were changed after 2 days. It is very close (walking distance) to Santa Lucia Subway station and major attractions. I recommend it. Also, we recommend guests to have dollar (not credit card) to pay for the stay. That is because no taxes are due when one pays cash in dollars.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Marcelopolato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 12 January 2013 via mobile

The apartment is on a residencial building with, seriously, about 300 apartments..so guess what, silence was smth only available after 4am.. People screaming, loud music.. If you are a light sleeper or likes o sleep well in order to enjoy the next day, we don't recommend the place.. Besides, there's no air conditioning nor fan to help you during summer time..
Now, if you don't mind noise and is not going there in summer time, then it may be a good option for you, mainly because of it location (subway and downtown's main attractions are within walking distance of place).

  • Stayed January 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank davicb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apart Santa Lucia

Property: Apart Santa Lucia
Address: Avenida Santa Rosa 265, Santiago 8320000, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Hotel Style:
Ranked #318 of 470 Speciality Lodging in Santiago
Hotel Class:2.5 star — Apart Santa Lucia 2.5*
Number of rooms: 36
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