We stayed at Hotel Ismael three times (3 nights each stay) over the course of 5 weeks. I normally stay with family (having been born in Chile) but I travelled with my partner this time and I chose Hotel Ismael based on TripAdvisor reviews - I was NOT disappointed!
The staff made everything so easy! We were able to leave our suitcases at the hotel with no problems while we visited other parts of Chile. When we returned the staff remembered us and were so friendly, we were even gifted with a bottle of champagne for our loyalty on our final stay. The staff felt more like our friends! They always had a smile on their faces.
The location is great. A 10min walk to La Catedral, Plaza de Armas, Paseo Ahumada etc. A 10min walk to the pleasant Barrio Bellavista and 5mins to Calle Lastarria (Complete street name: Jose Victorino Lastarria). Living in Melbourne, I love my coffee, the only place to have a decent latte or capuccino is Cafe Wonderful on Calle Lastarria.
The breakfast was wonderful! We weren't aware that it was included in the daily rate so that was a pleasant surprise. You get to choose 5 things per breakfast (continental) - eg coffee, croissant, yoghurt (so good!), muesli and a ham & cheese toastie. There's no time limit either! You can have 'breakfast' at 9pm! (There's more substantial options like roast beef sandwiches for example).
Room servicing was impeccable. Being a woman I had clothes and shoes strewn everywhere. We arrived back to our room in the evening and WOW - my clothes were hung up / folded. My shoes were neatly in the cupboard. My makeup was all put in the bathroom. My PJs were even folded under my pillow! Very nice touch.
I do agree that the bathroom is a little small and if you're not careful with the shower head you can wet the floor a little but in the whole grand scheme of things - does this really matter when everything else is so great? A slightly wet floor definitely didn't ruin our stay! That's what towels are for right? =)
Spend a little more and get a park view room, nice view of the Parque Forestal, Cerro San Cristobal and the Andes. I've read that that side of the hotel is also quieter - I thought it was. The dogs bark a little at night from the park but that's just Santiago - stray dogs everywhere, nothing the hotel can do about that!
I see that this hotel is rated 3 stars. That is surprising as I have stayed in other 3 star hotels that didn't have half as good service and cleanliness as Hotel Ismael!
Gracias Hotel Ismael - keep up the GREAT work! =)
- Official Description (provided by the hotel):
- Call it Ismael 312. Some years ago — never mind how long precisely — having little in the way of design hotels, and nothing particular to interest the restless global nomad, the insular city of Santiago quietly took to the construction of a new crop of contemporary boutique hotels. Among the first fruits of this new wave of hotel construction is Ismael 312, a nine-story contemporary boutique hotel in an easy-on-the-eye modern minimalist style, just off the Parque Forestal in Santiago’s historic city center. Semi-transparent glass-walled bathrooms, flat-screen televisions, full-length windows — it’s clear Ismael 312’s proprietors have been paying attention to the interior-design conventions of the boutique-hotel world. This clean-lined look has quickly become the global standard, instantly rendering a million flowery bedspreads obsolete. Here, if you’re fortunate, you’ve got a view of the park from a private balcony; if not, you can content yourself with the pared-down simplicity of your room’s contemporary design. Don’t expect five-star extravagance — Ismael 312 is little more than a pied-a-terre. In this neighborhood, though, that’s more than enough — you’re surrounded by restaurants and picturesque old streets, not to mention the park with its selection of museums, perfectly placed to circumambulate the city of a dreamy Sabbath afternoon. ... more less
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