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W Santiago(Santiago)
US$329
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Reviews (200)
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1 - 6 of 200 reviews
Reviewed 7 November 2016

The hotel is primarily for business guests. It is located in the commercial district of Santiago. However, there is metro station close to the hotel so it's easy to reach the other part of town. The hotel is nice and the room is basic. It shows some ages but everything still worked fine. The wi-fi was reliable which is quite important for business guest. The breakfast was nothing to shout about but it was good enough to start the day.

We stayed there as tourists due to great offer on price. I'm not sure if it's great place for tourist but if you can get good price, it's still feasible option.

Room Tip: Try to stay away from the room next to elevator and at the back of the hotel
  • Stayed: October 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank LeoLHR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2016

Hotel proposing correct services at a reasonable price. Rooms are clean and large. Internet is working well in the rooms. Products/food proposed for breakfast could be increased. Room service limited, but serveral restaurants, including pizzeria, in the vicinity. Well located into the business area of Santiago (Las Condes)

  • Stayed: August 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank JLP_Bxl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2016

Great place to stay. Within walking to the Sky Costanera in the Costanera Center Bldg (Largest and tallest building in South America). Felt very safe even walking around at night. Not in the primary tourist area but things to see in the area. Basic breakfast included. Was quiet and clean. Restaurants nearby.

  • Stayed: March 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Lighthouse80121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2016 via mobile

I stayed here with my partner for 9 nights on a working trip. The room was large, clean and the bed was comfortable. The breakfast was simple but nice with fresh fruit, cakes, different types of bread and eggs etc. A suggestion for an improvement to the breakfast menu would be to add granola, and plain unflavoured yoghurt. The hotel is quite small so there is a relaxed atmosphere.

The downside to this hotel was the hot water, on multiple occasions during our stay we experienced tepid or cold water in the shower which was not pleasant nor expected. This was mainly in the mornings. Another thing that was a bit of a let down was that the rooms were equipped with a couple of hot plates for cooking, however no pots or utensils were provided to make this actually possible, it was more for decoration than anything else?! My work specifically booked this hotel for that feature so it was disappointing that we couldn't actually cook there.

All in all I think this was a nice hotel, but I really hope they can improve on those couple of elements.

Stayed: April 2016, travelled as a couple
Thank Vanessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2016

It is just 5 mins from the metro station and 8 mins from the W Hotel. There are many restaurants and bars nearby to choose. The hotel is not big but the management tries to creat a comfy ambience for its guests. The room is generally clean and spacious. The funny thing is toilet bowl is built so close to the sink counter that its cover keeps falling to your back- a fault design that echoes with a lot of things in Latin America. The scrambled eggs for breakfast are good but you have to be the first few guests to enjoy it. There won't be any topping up by the kitchen when the first round is finished. But you can enjoy the garden view with hot coffee.

  • Stayed: January 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Francis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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