The hotel is centrally located just opposite the Santa Lucia and within walking distance from La Moneda. Currently the hotel is undergoing some renovation works, but this did not affect our stay too much. The restaurant was temporarily moved to a meeting room, and the room lacked atmosphere.
We had to leave early one morning and therefore went to the breakfast as soon as they opened. However, the breakfast buffet was not yet 100% ready (spoons missing to take food). We had to wait quite long for the water for our morning tea. When asking, we were told that it would be there shortly, but as tea for some people is as important as coffee is for other people, the tea water should be ready at the same time as the coffee!
The staff was helpful and friendly, and a small misunderstanding on the day of our arrival was sorted in a satisfactory way after having talked with staff at various levels. It would be good that instructions in staff manuals corresponds to the information given to guests. More
- Free Wifi
- Breakfast included