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faynebe

Great place

4.0 of 5 bubblesReviewed 5 May 2017
We loved Happy House Hostel the staff were always pleasant and helpful it was a lovely old building renovated, great large comfortable rooms we had the double room with the private bathroom. Nice Breakfast. And in a great area.
Date of stay: April 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
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Ricardo E, Gerente at Happy House Hostel, responded to this review
Responded 29 May 2017
Dear Faynebe,

Thanks a lot for your great evaluation and kind comments. We are glad to know you´ve enjoyed your stay at our property. We wish you the best and we´ll be waiting for your next visit.

Greetings from the entire Happy House Hostel team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 25 April 2017 via mobile

We stayed in a private room with shared bathroom for 3 night.

Hostel is located in Barrio Brazil, within walking distance to main square (approx 10minutes). There is a supermarket, restaurants, bars etc all nearby.

The building itself is incredible. Huge rooms with high ceilings and shutter windows. Really very nice. Our only complaint was that we had a room facing the main street and the windows were not very useful for keeping out the noisy traffic which woke us during night and early morning.
Also there was no heater in our room which was not a problem as it was not too cold but may be an issue during winter!

Wifi only really worked reliably in the communal areas. Lots of lovely areas in hostel including sitting room with TV, outdoor patio area and large kitchen fully equipped for cooking.

Overall recommended but maybe ask for a room not facing the Main Street!

Date of stay: April 2017
Thank Emma T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ricardo E, Gerente at Happy House Hostel, responded to this reviewResponded 26 April 2017

Dear Guest,

Thank you very much for your great evaluation, comments and also suggestions. Regarding to the windows, I´m glad to inform you we are working on getting double panel glasses for those rooms facing the street. Anyway and as you may note, Moneda isn´t a street with a lot of traffic (buses or similar), but we agree it´ll be better to have these kind of windows. We do provide heating for all our types of rooms (including the dorms) for winter season, which starts the 1st of May. The heaters on rooms with shared bathroom and dormitories are movible, that´s why you dind´t see it, but they´ll be available from the date mentioned.

We hope to see you back soon. Greetings from the entire Happy House Hostel team

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Reviewed 23 April 2017 via mobile

I stayed here for 3 nights. The first night i was in a 3 bed room which was really spacious and clean, although right at the front of the hostel so very noisy, also we couldn't get our safe to work and i know a lot of other people couldn't either.
Last two nights was in a 6 bed mixed dorm, it was very tatty but beds were reasonably comfortable and had lockers.
Location was pretty good, about a 15/20 minute walk right into the very centre.
Laundry was a self service which cost $5000 clp, I didn't use it as our tour guide recommended which use the laundrette just around the corner as it was the same price and they did it for you.
Kitchen was very small and only one hob for a lot of people as its a very big hostel, also it wasn't particularly well equipped.
I didn't use the pool so cant review.
Reception were very helpful at organising an airport transfer which was really good and only cost $7000 clp.

Date of stay: April 2017
Trip type: Travelled with friends
Thank Kathy1365
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ricardo E, Gerente at Happy House Hostel, responded to this reviewResponded 24 April 2017

Dear Kathy,

Thanks a lot for your great evaluation, comments and also suggestions. As you were part of a big group, sometimes it´s difficult to fill everone´s expectations, especially if 40 people decide to use the guests kitchen at the same time (or being loud), however, we´ll keep un eye on it in order to always have all the neccesary utensils for cooking.

Greetings from the entire Happy House Hostel team,

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Reviewed 23 April 2017

This was an ideal location. It is very convenient for bus, metro and links to airport. It is quite close to the city centre and all the things a tripper would want to see. It's clean, the staff are friendly and helpful and the breakfast is very good. Overall, it's excellent value. Would definitely recommend and would chose when I return to Santiago.

Date of stay: April 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank _stephenhaines4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ricardo E, Gerente at Happy House Hostel, responded to this reviewResponded 24 April 2017

Dear Stephen,

Thanks a lot for your great evaluation aqnd kind comments. We are glad to know you´ve enjoyed our services and facilities. Thanks for the recommendation too. We can´t wait for your return. You´ll be very welcome at your home in Santiago.

Greetings from the entire Happy House Hostel team

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Reviewed 10 April 2017

Hostel is very well situated for metro, centre, local bars and restaurants. Quality of twin room I shared with a buddy was fine and wifi/internet through the hostel. Breakfast was good and at the rear is a patio with pool, seating and games area. If I was returning to Santiago I would have it very high on my list of places to stay.

Room tip: Front rooms are on a main road but the noise wasn't too dispruptive on the weekday nights of my stay.
Date of stay: March 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank John P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ricardo E, Gerente at Happy House Hostel, responded to this reviewResponded 11 April 2017

Dear John,

Thank you very much for your great evaluation and detailed comments about our property and location. We´d love to have you back in your next visit to Santiago. Do not hesitate to contact us.

Greetings from the entire Happy House Hostel team

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Reviewed 29 March 2017

Happy House Hostel was definitely the nicest hostel we stayed at during our Chile/Argentina travels. Common areas were charming - spacious, with high ceilings. Rooms (we had a double with private, attached bathroom) also spacious and very clean. Included breakfast was great value. Desk staff wonderful - friendly and informative. Locked luggage room if you need to remain in the city after checkout. Would definitely stay here again and highly recommend.

Date of stay: March 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank twinssing
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ricardo E, Gerente at Happy House Hostel, responded to this reviewResponded 30 March 2017

Dear Guest,

Thank you so much for your great evaluation and kind comments about our facilities and services. We are very proud to know that Happy House has been the nicest hostel you´ve stayed at during your trip in Southamerica.

Thanks again for the recommendation and we hope to see you back soon.

Greetings from the entire Happy House Hostel team

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