Very comfortable and tipically what you would expect from a Holiday Inn. However, this hotel is no bargain for a family. The hotel only allow 2 persons to a room. There were 3 in my family so we needed to rent 2 rooms. I needed to leave luggage for a subsequent stay and was told that they would not keep luggage and had no room for it. I was told it was a "political decision" to limit the rooms to two persons. Another person told me that there was a law against more than 2 persons to a room. To be fair the other hotel at teh air[port has the same rule.
The room pictures posted on the internet show 2 king size beds in the rooms! The rooms I rented only had one king size bed. THIS HOTEL IS NOT A BARGAIN FOR A FAMILY. My mother needed a place to rest up from some long flights and we had another long flight in the morning, so I gritted my teeth and rented 2 rooms when one room would normally have sufficed. There is no complimentary breakfast or buffett. We opted for breakfast in the airport and declined to pay $15 each for breakfast at the hotel.
The free internet is misleading. They have the computer stations so they will not work unless you enter a code that give you 30 minutes of time. Unless you are somewhat fluent in Spanish the code will not work. There is information that does not have to be filled out on the computer screen to gain access and no instructions. I repeatedly saw that Spanish and foreign language speakers like myself unable to use the computer until helped by staff. The business center was maddening and most of the time useless. I have been to other hotels that supplied written instructions in several languages how to access web pages and e-mail with their coded computers.
To be fair the rooms were clean and comfortable and the staff friendly as would be expected at a Holiday Inn. This hotel needs to change. It soured my opinion about Holiday Inn that they have their name on a place so frustrating. I would reccomend that a friend pay the $17 cab ride and save money and frustration by going into Santiago for a hotel.
- Official Description (provided by the hotel):
- When looking for a hotel at Santiago - Airport, Chile, stay at the Holiday Inn Santiago - Airport. The hotel has a modern and beautiful design with high quality standards. Located in front of Santiago Airport, we offer easy and direct access to several areas of the city, including: El Golf Restaurants & Business area, shopping mall, Santiago downtown, museums and other cultural areas of the city.The Holiday Inn Santiago - Airport offers 100% free Wi-Fi access, restaurant (international menu), bar, business center, parking and a very nice indoor swimming pool, sauna & Jacuzzi. All rooms offer free wired and wireless high-speed Internet access. Please note that our hotel is 100% nonsmoking. We look to welcome you! ... more less
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- Also Known As:
- Holiday Inn Santiago Airport Hotel Pudahuel
- Santiago Holiday Inn