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“Unparalleled views, friendly staff”
5 of 5 bubbles Review of Ultramar Hotel

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Ultramar Hotel
Ranked #18 of 34 Hotels in Valparaiso
New York
1 review
“Unparalleled views, friendly staff”
5 of 5 bubbles Reviewed 6 September 2009

My friend and I stayed at Hotel Ultramar for 5 days at the end of Aug. 2009, and if I return to Valparaiso, I will definitely stay there. It's located on one of Valparaiso's many hills, so the view is spectacular. It's really easy to get around. Just take the taxi collectivo #40 to la avenida Ecuador to get to flat land. It takes about 5 min., and it only costs about 50 cents. Besides the view, the helpful and friendly staff made our stay the most memorable. Christian, one of the receptionists, gave us detailed directions to all of the sights and gave great recommendations. Hands down, this is the best place to stay in Valparaiso.

  • Stayed August 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wanderlust033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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225 reviews from our community

Traveller rating
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    87
    34
    9
    8
See reviews for
37
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Sylmar, California
1 review
4 of 5 bubbles Reviewed 20 February 2009

Ultramar Hotel is bright, clean and wonderfully situated to really see Valparaiso. It is above the hustle bustle of the commercial-business district and the touristy area above the harbor.
From the lovely terrace, you can look over all the city and up to Vina del Mar. Furnishings are spare, but still is is a comfortable place from which to explore one of the loveliest cities in the world. From check-in to check-out we had attentive service and the breakfasts were delicious, too. Great apple tart and dark, rich coffee!

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mugifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackthemann
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 20 December 2008

Buyer beware! Booked this room through Expedia and was given a reasonable rate. However, when we got there, we were told that Expedia made a mistake on the reservations, but everything would be ok. The hotel is located on a hill and neighborhood that it is in is questionable especially if you are concerned about your safety. Taxi cab fares up and down the hill from the hotel also can add to your hotel expense and it is better to book closer to town. This room was already the most expensive of all the countries we visited in South America and was probably the least attractive. Anyway, when we checked out, we were told by the front desk that we had to pay $30 (U.S. dollars) more since Expedia made a mistake (we don´t know what the mistake was since we already had an Expedia confirmation on the initial room price). Anyway we paid since we had to catch a bus to Santiago. This hotel is not recommended due to its " Bait and Switch" room rate trickery. Not recommended.

  • Liked — Nothing
  • Disliked — EVerything
  • Stayed December 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Jackthemann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hultramar, Manager at Ultramar Hotel, responded to this review, 26 June 2009
We are really sorry for the inconviniences caused. As our rates are clearly published at expedia.com, we kindly ask you to check your booking print out, to probably find out there was a mistake with the booking.

Regarding to the neightberhood, you should know that our neighborhood is particularly save. As a matter of fact Cerro Carcel is one of those with the lower crime rates of the city. We do really lament if you had a feeling of insecurity, but police reports back up this fact.

As you might know the 45 hills that compose Valparaiso City ,
World´s Heritage Zone, decleared by UNESCO.
The fact is that all the fine Hotels and Restaurants are located on the hills, and even though we understand that been up may produce a feeling of insecurity or remoteness, we do consider these as just sensations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 August 2008

We thought it was a fine hotel, small and luxurious, a spectacular view of the hills and ocean, and very friendly staff.

Others have commented about the location, and that it is hard to walk up and down, maybe they didn't know about the collectivos that take you where you want to go, up or down the hills, for about 40 cents!

We had a great stay and would happily stay there again.

  • Liked — Staff, View
  • Disliked — At odd hours it can be hard to get to and from the hotel to town, but that was rare.
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank fmanji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire,England
Level Contributor
359 reviews
258 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
3 of 5 bubbles Reviewed 29 April 2008

It wouldn't have been my choice, booked by travel agent. In the end the friendly young staff triumphed and xchanged my mind. Its hilly location is easily reached by cheapm share taxi from town and the noise of the road and dogs vanishes at night. A bit dead around the area so you need to travel into town to eat at night, breakfast limited but acceptable. Good value , clean but rooms far too small for me and barthroom a nightmare for older less agile travellers

  • Liked — Friendly staff
  • Disliked — The bathroom
  • Stayed April 2008, travelled on business
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank DaveSpencer32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Alberta
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 7 February 2008

This is not a luxury hotel and has no pretentions to be one. It does offer a reasonably sized room, simply furnished and clean, comfortable beds, a good breakfast and a lovely view of Valparaiso Bay, if not from your room, then from the deck on the main floor (the salvage operation next door excluded). It does not have a restaurant nor bar but does offer a few snack type items and beer and wine for deck consumption.

We had a vehicle with us but it mostly remained in the lot except for a couple of excursions to Vina del Mar and points north. The charm of Valparaiso is walking the streets and the Ultramar is a comfortable 20 minute walk down the hill to the town center or to the fashionable Cerro Alegre via ascensor. It is also about a 20 minute walk to Neruda's house "La Sebastiana". You might want to cab it back rather than walking up the hill... should run no more than $3-$4.

Almost all the young staff have a good command of English and are eager to please... very accommodating. The hotel internet connections are quite slow, however.

If you need to be at the center of the action, if you must have restaurants and shopping outlets near at hand, if you're infirm in any way, then this is probably NOT the place for you. Otherwise, for the price (we paid about $75.00/night), I can highly recommend this establishment as a comfortable, clean place to stay for a couple of days (we stayed for five).

  • Liked — The friendliness and enthusiasm of the staff... they made our days!
  • Disliked — no negatives
  • Stayed December 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank maddogrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campbell, California
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 1 January 2008

This is an excellent place to stay in Valparaiso. The staff is very friendly, most of them speak English and would go far to help you. We visited with two kids and they were willing to accommodate every need(laundry at the last minute, reservation for a restaurant). Spectacular view of the bay (except for the backyard of the neighbor, which is full with junk). We spent the New Years Eve here and the fireworks were seen brilliantly from out room (#7). Clean and comfortable for the price, do not expect luxury. It is high in the hills and plan to get a taxi to get back to the hotel once you go down:-) No mini bar or fridge in the room. Homeless dogs are numerous in Valparaiso, so expect to encounter them:-) Good breakfast and cafe serves food (sandwiches) all day long. Parking near by. Overall, very pleasant experience!

  • Liked — friendly staff, best views, clean room!
  • Disliked — distance from the action
  • Stayed December 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ankakalpazanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ultramar Hotel

Property: Ultramar Hotel
Address: Calle Perez 173 | Cerro Carcel, Valparaiso 00000, Chile
Phone Number:
Region: Chile > Valparaiso Region > Valparaiso
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #18 of 34 Hotels in Valparaiso
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ultramar Hotel 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Ultramar Hotel Valparaiso

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