Do you ever travel somewhere and have one person ruin your experience? That is exactly what happened to my small family at Stubel Suites. Every day of our 5 night stay, after passing by the front desk to walk around the city, we were completely ignored by the women at the front desk. She would only speak to us if we had questions, and then we were treated like we were invading her hive, and she was the queen bee. She had a complete arrogant and flippant attitude about anything we tried to ask her for and we were hoping for the days when she was not working, so we did not have to deal with the uncomfortableness that she always gave us. In the end, after asking for a one hour delayed checkout (something that I have seen graciously given by hotels in almost 18 other countries and countless other hotels. She instead told us that we HAD to leave at 12:00, not even giving us an option to store our bags for a couple hours so we could walk around the city with our small child before heading to the airport. For anyone who is looking for a nice stay, sure, choose Stubel Suites. If you would like a good experience while spending YOUR money, and be treated as a GUEST, please choose any of the other countless good hotels in Quito. Thank you front desk Queen B, I only hope that the owner of the hotel realizes what you are doing to his/her business and that you are the sole reason for giving Stubel Suites a bad reputation.
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- Also Known As:
- Stubel Suites And Cafe Hotel Quito