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“My second stay - much better than the first one”
Review of Hotel Finlandia

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Hotel Finlandia
Ranked #33 of 113 Hotels in Quito
Reviewed 17 October 2013

I stayed in this hotel in November 2012 but I was not so lucky with my room. This time I knew what to ask for. I booked double room in tower and it was great.
Room was very nice decorated, good smelling and clean.
What is the most impressing is the courtesy, efficiency and professionalism of the staff. Everybody tries really hard to make feel at home in this hotel.
Hotel has very good restaurant ... and not only for breakfast. You should try lunch or dinner and I am sure you will be very satisfied.
Hotel is perfectly located in safe and quiet area. It is close to Carolina Park which is joy to stroll through.
I will definitely stay in this hotel again

Room Tip: Ask for room on the higher floor in tower. Those rooms are much more quiet.
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  • Stayed: October 2013, travelled on business
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Thank NayiU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia V, Director de Relaciones Públicas at Hotel Finlandia, responded to this reviewResponded 18 October 2013
Google Translation

Estimada NayiU,

Agradecemos mucho su comentario, nos alegra que su estadía fue un éxito y que disfrutó de nuestro restaurante CINCO SENTIDOS http://www.tripadvisor.co/Restaurant_Review-g294308-d3367229-Reviews-Cinco_Sentidos_Restaurante-Quito_Pichincha_Province.html

Nosotros nos esforzamos en brindar siempre el mejor servicio y siempre es un gusto tenerlos en nuestro hotel.

Esperamos tenerla con nosotros nuevamente y deseamos que tenga el mejor de los días.

Saludos
HOTEL FINLANDIA STAFF

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87 - 93 of 379 reviews

Reviewed 14 October 2013

The location of the hotel is very convenient, but in a price-benefit ratio there are many other interesting options rather than this. Breakfast included is a good deal, but if you are lucky enough to fit into the shower cubicle ! Beds are not that comfortable and it does not have air conditioner! in south america this is a MUST. So if you don't have any other option rather than this, stay here. Otherwise look for a different one... I don't regret of my stay here, but I will definetly never do it again.

Room Tip: Don't do it !
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  • Stayed: September 2013, travelled on business
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Review collected in partnership with this hotel
Thank alanb921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia V, Director de Relaciones Públicas at Hotel Finlandia, responded to this reviewResponded 18 October 2013
Google Translation

Estimado Alan,

Agradecemos su comentario, para nosotros es importante conocer su experiencia para mejorar siempre, estamos atentos a sus observaciones y las implementaremos lo antes posible. Esperamos que tenga un excelente día!

Saludos cordiales,
HOTEL FINLANDIA STAFF

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Reviewed 14 October 2013

excellent great place central clean comfortable close to Quicentro great area beds are very comfortable staff could not be more professional or helpful restaurant has good food; breakfast buffet is good, too. seems to be a hotel that is increasing in popularity

Room Tip: ask for room with outside window
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  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with this hotel
Thank bishopdb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia V, Director de Relaciones Públicas at Hotel Finlandia, responded to this reviewResponded 18 October 2013
Google Translation

Estimado Bishop,

Agradecemos su comentario, nos complace saber que su estadía fue un éxito y que le gustó nuestro servicio tanto en hotel como en restaurante http://www.tripadvisor.co/Restaurant_Review-g294308-d3367229-Reviews-Cinco_Sentidos_Restaurante-Quito_Pichincha_Province.html

Esperamos contar con su presencia en el futuro y deseamos que tenga el mejor de los días.

Saludos cordiales,
HOTEL FINLANDIA STAFF

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Reviewed 25 September 2013

We stayed several nights at the Hotel Finlandia – it´s a lovely hotel, very modern, great beds, and quiet at night. This hotel is not situated in the Mariscal area where most hotels are, but it is close to a big park with a nice orchid garden, its also close to some mega shopping malls and there is lots of internet cafes around. The people of the hotel were very well organized and professional, this is a great place to rest after a long international flight!

  • Stayed: September 2013, travelled as a couple
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Thank Becky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia V, Director de Relaciones Públicas at Hotel Finlandia, responded to this reviewResponded 14 October 2013
Google Translation

Estimada Becky,

Agradecemos su comentario, es importante para nosotros saber cómo la pasó con nosotros y nos encanta que le haya ido bien.

Esperamos contar con su presencia en el futuro, que tenga un excelente día.

HOTEL FINLANDIA STAFF

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Reviewed 7 September 2013

I only stayed one night in Finlandia on a short trip through Ecuador for a wedding. The staff was extremely polite and professional; the room was spacious, comfortable, and clean; and it was in a great location close to a park, a shopping mall, and various stores and restaurants. The city tour bus also stops just a few blocks away, so that was very convenient as well. The morning breakfast was also great, the elevator have keycard access which makes the place extra safe, and the drive to the airport was pretty good compared to hotels located in the city center. Overall, a very good experience.

  • Stayed: August 2013, travelled solo
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Review collected in partnership with this hotel
Thank Cristina411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia V, Director de Relaciones Públicas at Hotel Finlandia, responded to this reviewResponded 14 October 2013
Google Translation

Estimada Cristina,

Agradecemos sus comentarios, para nosotros es valioso saber las experiencias de nuestros huéspedes para mejorar siempre en el servicio.

Deseamos que tenga el mejor de los días y esperamos contar con su presencia en el futuro.

Saludos cordiales,
HOTEL FINLANDIA STAFF

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Reviewed 27 August 2013 via mobile

Nice hotel in the center of Ecuador's capital, Quito. Quiet and safe neighborhood. Clean room. Wi-fi available for free. Couldn't find a hair-dryer. Tv with Spanish channels only. Great breakfast included.

  • Stayed: August 2013
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Thank marius_ro79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia V, Director de Relaciones Públicas at Hotel Finlandia, responded to this reviewResponded 14 October 2013
Google Translation

Estimado Marius,

Agradecemos su comentario, conocer las experiencias de nuestros huéspedes es importante para nosotros puesto que nos impulsa a mejorar siempre en el servicio y facilidades.

Esperamos que tenga un excelente día y que podamos contar con su presencia en el futuro.

Saludos
HOTEL FINLANDIA STAFF

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Reviewed 16 June 2013

I stayed at the Finlandia en-route back home and was pretty disappointed.

PROS:
- Location: safe and close to Quicentro, a big shopping mall which provides abundant (if unexciting) dining options
- Quiet-ish (if you insist on being lodged in the NEW part of the hotel): the concrete structure of the hotel tends to carry vibrations coming from all heavy-stumpers and bed-fallers (can't better explain these sudden booms!)
- Great cable on TV (I can't believe I am listing this but TV there was great)
- Decent complimentary breakfast
- 40-minute drive away from the airport

CONS:
- No business center (although Wi-Fi is complimentary: how easy would it be to purchase a cheap PC and printer and dedicate a room for it?)
- Terrible bathroom: small, shower comes with complimentary "hovering" shower temperature, going from scalding to freezing at you try to rinse. Terrible.
- Staff a little unpredictable: one of the desk clerks despondent, another one snickering, another one wonderful and helpful. It's a bit like service lottery: exciting.

Stay there if you are stumped. I personally much preferred Reina Isabel.

  • Stayed: June 2013, travelled solo
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1  Thank NikoPseudo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia V, Director de Relaciones Públicas at Hotel Finlandia, responded to this reviewResponded 18 October 2013
Google Translation

Estimado Niko,

Agradecemos su opinión y comentarios acerca de nuestro hotel, son temas que debemos tomar en cuenta para mejorar en nuestro servicio. Nos disculpamos si le ocasionamos algún inconveniente pero esperamos que regrese a Quito.

Deseamos que tenga un excelente día.

Saludos cordiales,
HOTEL FINLANDIA STAFF

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Finlandia

Address: Finlandia 35-129 & Suecia St, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 113 Hotels in Quito
Price Range: £54 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Finlandia 3.5*
Number of rooms: 122
Official Description (provided by the hotel):
WELCOME TO FINLANDIA HOTEL, the best accommodation in Quito Ecuador. Our hotel ensures that every detail is perfect for your Ecuador travel. Finlandia Hotel is located in Quito's business center. Near our Ecuador hotel in Quito are the best restaurants, banks, malls, spas, beauty sallons, gyms and stores. Our Hotel is a block from La Carolina Park, heart of the modern city, and just 20 minutes away from Quito's Old Town, declared World Heritage, the most beautiful and the best preserved in all Latin America. Thank you for prefering our Hotel in Quito-Ecuador, we are the best place to stay in Ecuador for your business or leisure travel. ... more   less 
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