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JW Marriott Hotel Quito
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Reviews (1,771)
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899 - 904 of 1,771 reviews
Reviewed 10 January 2014

A truly lovely hotel.
They foyer is filled with fresh roses, the staff are warm and obliging and the room was the standard one would expect from a Marriott.
The lobby bar serves excellent sushi- we had to go back a second time.
The Mexican restaurant was OK. Our enchiladas were a little dry and only luke warm.
The travel agency in the hotel is called Mallku.
We did two full day trios with them and they were brilliant.
Special thanks to our guide Liz.

Room Tip: Request a room that doesn't look over the parking lot next door.
  • Stayed: January 2014, travelled with family
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2  Thank juliannekillara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

This is a good Hotel. The rooms are old and in a desperate need for an update, as are the towels are robes. I guess the part of the hotel are the people. The service is quite amazing. Everybody in the hotel is really nice and willing to go beyond and above to help you.
The massage in the spa is ok but its not worth the usd97 that it costs.

  • Stayed: January 2014, travelled on business
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1  Thank Santiago P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

Stayed at the JW Marriott in Quito while traveling with a friend. Quito was our first of a few stops in Ecuador and it was nice to start the trip with a hotel that had ample amenaties. The hotel was able to arrange for an airport pick up (a nice add since the airport is a ways outside of the city), helped us book a driver for a day trip to Otavalo, and had nice restaurants. As a Marriott traveler, we also had access to the executive lounge which we took advantage of quite a bit. For the most part the hotel staff was execellent and very helpful (we struggled to get appropriate support from one of the staff members but she was in training and I think very new).

  • Stayed: December 2013, travelled with friends
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2  Thank AlwaysOnTheGo53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2014

We stayed at the Marriott as part of the Celebrity Xpedition cruise package. I thought it was a lovely hotel and good location near the colonial zone. The rooms were spacious with great views of the city and mountains; the big bathtub in the compartmentalized bathroom was a great way to relax after walking around town and particularly after 7 days of hiking and snorkeling on the ship excursions. (Ship was wonderful but no bathtubs). We also enjoyed the breakfast buffet and Argentinean steakhouse in the hotel. The staff was helpful. I just really loved it here.
One bad thing - the hotel, as well as the whole city of Quito- is now a long drive from the airport. They recently opened the new airport but the road is part highway and part two lanes, city traffic, with lots of traffic lights. It takes about 45 minutes with little traffic, more during rush hour.

  • Stayed: December 2013, travelled as a couple
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2  Thank Shoshanna E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

This is a big, bold JW right in the heart of the newer part of the city. It's certainly in keeping with the JW brand and is an ideal pit-stop for a night or 2 between trips in Ecuador. Far more interesting to stay at than the Hilton Colon for example, with nicer design, aesthetic and facilities. Breakfast starts from 5am which is great since many people will need to leave early to take that long schlep to the airport!
Great breakfast buffet and the pool area is resort-style.
Only very minor negative is the slight lack of good english speaking staff...sometimes slowed things down a bit unnecessarily.

Room Tip: This isnt the old city so most views are of tatty buildings so try and get a room overlooking pool if you want to see anything other than carparks and rooftops.
  • Stayed: January 2014, travelled with family
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1  Thank NeilOakshott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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