Accommodation 5***** - Beautiful rooms with all the luxury you'd expect from such a hotel.
Location 4**** - The hotel is in the middle of the city however the drive to the airport can be long. So plan well ahead to arrive at the airport on time (I would say minimum 1 hour driving time - can be more during rush hour).
Staff and Service 3*** - This was a bit of a disappointment. This is not the first JW Marriott we stayed in so I know what I'm speaking of. While staff is friendly they made two mistakes which led to the title of review *they could be more attentive*.
1. We booked a room with two single beds. At check-in they gave us a room with a king size bed although we mentioned that we want to stay in a room with 2 single beds. We went down to the front desk two times to tell them that we don't want this room and it was already after 10 p.m.. Finally we got the right one after almost 1 hour and after the bellboy took action.
2. We already told them at check-in that we have to leave early in the morning next day and asked them to have breakfast ready for us (breakfast starts at 6 a.m. and we wanted to eat right at 6 a.m. to catch our cab to the airport at 6:30 a.m.). So next morning we came to the restaurant and saw that no breakfast was ready and nobody was there to help us. We went to the front desk and told them. It was the bellboy again who managed that we could get at least some coffee and a quick bite at 6:20 a.m.. There was no time left to finish *breakfast* and we departed without having anything.
Overall the hotel would be a good choice but we will not choose it again should we come to Quito again.
- Official Description (provided by the hotel):
- Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more less
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- Also Known As:
- Jw Marriott Quito
- Marriott Hotel Quito
- Marriott Quito
- Quito Marriott