The staff is very nice and efficient, but we got the typical upsell from the front desk: "Oh, for just a bit more money you can have a suite in a much quieter room, etc...." We were desperate for a nice, quiet room as we had just gotten back from a very sub par stay at Luna Runtun in Banos. So we took it. The manager, who checked us in, knew that we weren't thrilled with the upsell, and she sent us a bottle of wine and a large fruit basket. Very nice. The room was not particularly quiet - on an airplane flight path and the upper floor ("much quieter room") was more subject to the airplane noise. Plus, the street noise really carries, car alarms, sirens, etc. Also, since we upgraded to the club floor, we were looking forward to cocktails and appetizers at a normal hour, like 5-7, or 6-8 or something along those lines. It was 8:30-10:30! Needless to say, it was empty at that time - who wants cocktails and appetizers at that time? Also, don't expect your glass of wine with dinner in Quito on a Sunday. It's illegal to buy alcohol on Sundays. One very odd thing, and something I've never seen in a high end hotel, any hotel, actually: The pool is indoor/outdoor, with most of it being indoor. If you get in the pool without a cap on, an attendant comes over and makes you put a swimming cap on! Kind of off-putting.
The restaurants are pricey, but that's to be expected at a hotel of this level.
The bed was comfortable. The room was nice, and the staff was very nice. Wifi is iffy.
One more thing - we were warned many times that tourists are fair game for mugging and pick pocketing. My husband knows someone who had her jewelry and camera ripped off of her on a busy street in Quito by 4 young thugs.
- Official Description (provided by the hotel):
- Swissotel Quito is a luxury hotel conveniently located in the commercial and residential area of Quito. The hotel is within easy access to the Old Town and to the airport. Known as the kindest hotel of Latin America, Swissotel Quito is recognised for the finest service in the city. Four excellent restaurants offer a wide variety of international cuisine. From Mediterranean, Japanese and sumptuous buffets, there is menu to suit every taste at Swissôtel Quito. The hotel’s Amrita Spa is the perfect place for relaxation or lively workout. Facilities include an indoor and outdoor swimming pool, sauna, steam bath, fitness centre, squash, and racquet and tennis courts. Swissotel Quito offers the largest and most modern convention centre in the city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Fairmont Hotels, Hotels.com, getaroom.com, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Swissotel Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Swissotel Quito Hotel Quito
- Swissotel Hotel Quito
- Quito Swissotel Hotel