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Swissotel Quito
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Reviews (1,071)
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All reviewsthe indoor outdoor poolremote controlbreakfast buffetturn down servicebusiness hotelexecutive floorstar hotelexcellent hotelthe hotel staffguest roomsbusiness tripbusiness districtcomfortable hotelold towngalapagos islandsrooms are largeeggs
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332 - 337 of 1,071 reviews
Reviewed 31 July 2014

This is a very nice hotel in a good location. This hotel is popular with tour groups, and it's easy to see why. The staff is excellent, especially the bell crew. The rooms are large and well-appointed. The road-side rooms can be noisy, since some of them have a small window that opens--which lets the street clatter pour through (not sure why those exist, since the rest of the windows are double-pane and reasonably soundproof). The onsite restaurants are okay, although the breakfast buffet is quite good. One thing our tour guide did not mention: Fuch Square is an easy walk from the hotel and offers all sorts of hip places to eat. There are other interesting sights within walking distance, such as the National Museum of Culture (with a gold collection) and La Mariscal artisan market.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank RandSand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directora V, Director General at Swissotel Quito, responded to this reviewResponded 1 August 2014

Dear Guest,

Thanks for your comment and for sharing your opinion about our Hotel, we are very grateful that you spend a good time here.

We hope we can host you again in your next visit to Quito.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

First time in Quito on the way to Galapagos Islands. Absolutely first class hotel. All of the staff were welcoming and very accommodating and the service was the best. The hotel food selections were extraordinary including the most inclusive breakfast buffet. Hotel rooms very comfortable with every amenity; nowhere else have I had bedroom slippers placed at my bedside! Bathroom facilities modern and most pleasant. Hotel lobbies, restrooms, dining facilities, and rooms were clean, bright and welcoming. After our group returned from local sightseeing we were greeted in the lobby with fresh juice and cool towels to refresh ourselves. I would gladly stay here again anytime!

  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank ChasP165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directora V, Director General at Swissotel Quito, responded to this reviewResponded 30 July 2014

Dear Guest,

Thank you very much for taking the time to share you experience. We are happy to hear that you had a pleasant stay at Swissôtel Quito and enjoyed our amenities.
We look forward to welcoming you back the next time you visit Quito.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2014

This hotel is one of the best hotel I used in my life as I always traveling everywhere and I had a lot of experience all over the world of many hotels. This hotel is so comfortable, people are so nice and always trying to help. Excellent variety of food and drinks. Excellent tidy room, cannot be better than that honest. Thanks for every one working in this great hotel.

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank Osama Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directora V, Director General at Swissotel Quito, responded to this reviewResponded 30 July 2014

Dear Guest,

It's a pleasure for us to read your experience. We are glad that you enjoy our food & drinks, we work hard to please our guests in our Food & Beverage department. Hopefully we can host you again in a future visit to Quito.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

It was good impression about the hotel and hope to use it in the next time again in Quito. Also the location is very close to our offcice and it was very convenient for me to stay there because my business sometimes need to work until very late at night.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts
Thank Ichiro T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directora V, Director General at Swissotel Quito, responded to this reviewResponded 24 July 2014

Dear Guest,

Thanks for your comment and for sharing your opinion about our Hotel, we are very grateful that you spend a good time here.

We hope we can host you again in your next visit to Quito.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Nice hotel, modern design, with big, comfortable rooms with all modern amenities. Located in the business district. Several restaurants, including japanese, swiss and international. Very good and varied buffet breakfast. The business suites are spacious, with various window orientations. Good quality, fast service. Interesting indoor/outdoor pool, nice glazed patio in the middle of the hotel. Glass elevators with view.

Room Tip: Business suites, high floors.
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank strechParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Directora V, Director General at Swissotel Quito, responded to this reviewResponded 24 July 2014

Dear Guest,

Thanks for your comment and for sharing your opinion about our Hotel, we are very grateful that you spend a good time here.

We hope we can host you again in your next visit to Quito.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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