We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hey, it's a Hilton”
Review of Hilton Colon Quito

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Colon Quito
Ranked #20 of 115 Hotels in Quito
Certificate of Excellence
Walla Walla, Washington
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Hey, it's a Hilton”
Reviewed 16 June 2014

Everything you'd expect from a Hilton Hotel. Warm, welcoming greeting as soon as you get out of the car (or bus in our case); beautiful lobby, quick and easy check-in. Love the security feature of needing your room key to activate the elevator!
Our room was clean and very comfortable; the views ranged from a nice park across the street, to the city of Quito, to the gorgeous surrounding mountains - all from one large window! Our trip to South America was rather long so we utilized the laundry service here and were very satisfied - it was not as expensive as you'd think and our cloths were returned the same day. The breakfast buffet is great - beautifully set-up, huge selection and plenty of it (only comment is they could have been more attentive in refilling coffee and hot water for tea). We also had a buffet dinner that was fantastic!! If you go to the bar be ready for what we would consider slow service - I really believe it is the culture, not inattentiveness - it is comfortable and you will be taken care of.
Great location with lots to see and do within walking distance.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, 4 September 2014
Dear Sir / Madam,

We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff.

We take seriously your comments and we will take actions to improve about your concern.
Once again we appreciate your time and comments, our main objective is to meet the needs of each of our guests beyond their expectations.

Please feel welcome anytime you come back to Quito.

Regards from the middle of the world!

Revenue Manager
Hilton Colon Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,336 reviews from our community

Traveller rating
    577
    498
    168
    61
    32
See reviews for
190
416
121
386
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (243)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
cheshire
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 June 2014

Stayed here at the start and end of a gadventures trip to the Galapagos. Both rooms had great views of the city and mountains. Staff were friendly and efficient and our rooms were clean and well maintained. Breakfasts were plentiful with enough variety to suit all tastes and the flexibility in respect of serving from 4am is a really useful service.
The only thing that we were unimpressed with was one of the restaurants (sorry can't remember which one) we ate in after we arrived back late. It wasn't great food and certainly wasn't value for money. Overall though I would definitely recommend this hotel

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deefer3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, 5 September 2014
Dear Sir / Madam,

We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff.

We take seriously your comments and we will take actions to improve about your concern.
Once again we appreciate your time and comments, our main objective is to meet the needs of each of our guests beyond their expectations.

Please feel welcome anytime you come back to Quito.

Regards from the middle of the world!

Revenue Manager
Hilton Colon Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brentwood, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2014

The tower side of the hotel is bad, no hot water to take a shower, it was fixed my noon but by that time we were out sightseeing. The AC/Heat is central and no way to adjust in the room. You can hear the noise outside at night. If you use this hotel. make sure you ask for the new side of the Hilton.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank BigCountry01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Director of Sales at Hilton Colon Quito, responded to this review, 17 June 2014
Dear Valued guest,

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Due to a city wide, your company hardly insisted to get any availability, we wanted to do our best effort with this valued client´s request and provided the last rooms available in the hotel. From a satisfactory feedback, I understand you had an outstanding event during your stay.

We appreciate your feedback about the problems you experienced with the hot water. I’m actively working with our maintenance team to ensure that this is not a problem in the future. Your satisfaction is very important to us and we appreciate your feedback about the noise you experienced. Your comments will help us to correct these issues and improve our guest experience. Thank you for alerting us to these issues, and we hope you’ll give us another chance if you return to our area.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lubbock, Texas
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 June 2014

The Hilton Colon has truly exceptional service. We arrived late at night from the airport, and were greeted with a friendly staff who took care of us from check in to check out! The room was clean, and had an amazing view of Quito and the mountains. The bar and restaurant are very pricey, but there are many places within walking distance to enjoy great cuisine. The Hilton is located steps away from the park, La Mariscal shopping district and tons of great places to hang out. The Hilton also allowed us a week later to hold our luggage while while we shopped (since we had to be at the airport at 1155PM). I highly recommend!!!

Room Tip: For the best views, stay in a south facing room!
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Surftexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, 4 September 2014
Dear Sir,

We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff.
Please feel welcome anytime you come back to Quito.

Regards from the middle of the world!

Revenue Manager
Hilton Colon Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Loughborough
Level Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 9 June 2014

We were here for 4 nights in total and had no complaints at all. The room was clean and large with extremely comfy bed linen. ALl the staff were polite and very helpful especially the hotel concierge who on several occasions organised taxis and prices for us. The food was very good quality and at both dinner and breakfast there was a large choice. I have no complaints about this hotel and would recommend it highly.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sand100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Director de Relaciones Públicas at Hilton Colon Quito, responded to this review, 4 September 2014
Dear Sir/ Madam,

On behalf of Hilton Colón Quito, we would like to thank you for your kind review. We are grateful that you enjoyed your stay with us. Our commitment is to provide a comfortable place to all our guests.

Thanks again and feel welcome to Hilton Quito every time you will come back to the city.

Greetings from latitud 0°
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Loveland, Colorado
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 June 2014

Great Hilton with wonderful service, beautiful flowers in the lobby. Very clean and well kept. I wish the hotel was a little closer to the airport, but I guess the airport moved recently. It is very close to the city center and the great historical buildings.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, 4 September 2014
Dear Sir / Madam,

We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff.
Please feel welcome anytime you come back to Quito.

Regards from the middle of the world!

Revenue Manager
Hilton Colon Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 June 2014

Stayed here as part of Gate 1 Ecuador Adventure at the beginning and end of our tour. The rooms were clean and modern. Very comforting to begin end our tour in familiar accommodations. The views from both our rooms were amazing. It's location is central to shops and restaurants. Our breakfast was through the buffet included in the tour. Nice for the price. We had dinner in the restaurant on our last evening. The portions were big and delicious.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Missy1231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonColonQuito, Director Comercial at Hilton Colon Quito, responded to this review, 4 September 2014
Dear Sir / Madam,

We would like to thank you for your kind review. This will help us to improve our service and motivate to our staff.
Please feel welcome anytime you come back to Quito.

Regards from the middle of the world!

Revenue Manager
Hilton Colon Quito
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Quito hotels
0.9 mi away
JW Marriott Hotel Quito
0.6 mi away
Boutique Hotel Mansion del Angel
0.9 mi away
NH Collection Quito Royal
Show Prices
Show Prices
Show Prices
2.0 mi away
Le Parc Hotel
Le Parc Hotel
#4 of 115 in Quito
452 reviews
0.2 mi away
Mercure Hotel Alameda
Mercure Hotel Alameda
#16 of 115 in Quito
729 reviews
0.8 mi away
Swissotel Quito
Swissotel Quito
#11 of 115 in Quito
958 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Colon Quito? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Colon Quito

Property: Hilton Colon Quito
Address: Avenida Amazonas N19-14 y Patria | Amazonas Av. N19-14 and Patria street, Quito 170150, Ecuador
Phone Number:
Region: Ecuador > Pichincha Province > Quito
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Quito
#9 Family Hotel in Quito
#10 Luxury Hotel in Quito
#10 Business Hotel in Quito
#16 Romantic Hotel in Quito
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hilton Colon Quito 4.5*
Number of rooms: 255
Official Description (provided by the hotel):
Strategically located in Quito, the capital of Ecuador, the Hilton Colon is only 15 minutes away from Mariscal Sucre International Airport, and is surrounded by cultural, tourist, commercial and financial centers. Our excellent location is only minutes away from the old Colonial ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Hilton Hotels Direct, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly, HRS and Cancelon so you can book your Hilton Colon Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Colon Quito Hotel Quito
Hilton Hotel Quito
Hilton Quito

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing