I had the opportunity to stay with you twice on my last trip to Ecuador. I truly appreciated the upgrade to your high floor JR Suite room. It was quite brilliant! Plenty of room for Nathan and I to feel comfortable. A great view as well! Your property is fantastic, the Staff are incredible, and the value is amazing!
It was a great stay and all the staff were so helpful and caring towards my Son and I. The breakfast buffet each morning was awesome! fresh food and not expensive! Also the Executive Lounge was first rate!
Special mention for Carolina, your Quality Assurance Manager. I had a small issue with Taxi Driver on a fare dispute and she took charge and resolved everything for me in such a professional and attentive way! It really created a great sense of comfort and assistance! I am in her gratitude!
Since Starwood Platinum member's spend almost more time sleeping in a hotel then they do in their own beds its great to know you make them feel so "at home"!More