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Hotel Rio Amazonas
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Reviews (285)
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74
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All reviewshour restaurantnoisy at nightgreat hotelstayed hereopen lateattached restaurantnoisy arealocal foodsmariscal districtcentral locationmodern hotelwould stay here againenjoyed our stayrooms are spaciouswithin easy walking distancenice roomsafe area
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90 - 95 of 285 reviews
Reviewed 23 April 2012

I stayed in Quito two times. Thfirst one in February and the second one in March (bothe times I stayed there for three weeks. The hotel is Ok for me, with friendly staff. A good restaurant. The hotel is situated near all kind of small restaurants and is near the historic center (20 min walk, but you can also easily get a cab for a few dollars).

Room Tip: Rooms on street side are noiser, but rooms on the opposite side are smaller with less space. As I was there for a business trip I have not visited the fitness center. I have not seen a swimming pool
  • Stayed: February 2012, travelled on business
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1  Thank MrAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRioAmazonas, Gerente at Hotel Rio Amazonas, responded to this reviewResponded 5 May 2016

Dear Guest,

Thank you very much for taking the time to review our property, we guarantee our commitment in improving day in and day out our quality service and infrastructure in order to achieve the highest quality standards that this city can offer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2012

We stayed here for 2 nights prior to a Gap Adventures trip to the Galapagos. It's a very clean hotel, quite modern, big rooms and good bathrooms. The included breakfast is excellent but the evening restaurant is very expensive and very average. Its a good 30 minute walk from the historical centre (taxi's reccommended but we walked back and it was fine). It's close to lots of nice restaurants and bars, quite a buzzy area although the hotel itself is quite corporate. The staff were very friendly and helpful.

Our rates were very cheap as we booked through G Adventures which made it amazing value for money but I know it's more expensive if booked independently.

  • Stayed: January 2012, travelled as a couple
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1  Thank kmrej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRioAmazonas, Gerente at Hotel Rio Amazonas, responded to this reviewResponded 5 May 2016

Dear Guest,

Thank you very much for taking the time to review our property, we guarantee our commitment in improving day in and day out our quality service and infrastructure in order to achieve the highest quality standards that this city can offer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2012

I ended up here when the hotel I'd booked a room in decided not to kick out a guest who had decided not to leave, and to say I wasn't happy would be an understatement. The room itself was OK, and the bed pretty comfortable, but the staff were rude and condescending, and there was no heat, all topped off by being in a hellaciously noisy part of town I had deliberately tried to avoid, so sleep was out of the question. I couldn't help but wonder what the building was made of, because the noise was *so* bad.

They packed me a breakfast of sorts because I had to be at the airport at 4am, but it was completely inedible except for the fruit. There was supposed to be ham, but whatever that was in the box, it sure as hell didn't look - or taste - anything like ham to me. Even the bread and the cheese were totally vile. When I can say with a straight face that what American Airlines fed us was actually better, you know it was bad.

Stayed: March 2012
1  Thank wah1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRioAmazonas, Gerente at Hotel Rio Amazonas, responded to this reviewResponded 5 May 2016

Dear Guest,

Thank you very much for taking the time to review our property, we guarantee our commitment in improving day in and day out our quality service and infrastructure in order to achieve the highest quality standards that this city can offer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2012

I stayed here for a week the 1st week in march and was satisfied with the hotel. The bed was ok, nothing really great, the beds were not as good as other hotels. The shower was rough to work, almost got a 3rd degree burn and the room key was an actual key with a REALLY big key chain. The staff was very friendly and attentive. Great little hotel!

  • Stayed: March 2012
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Thank rjrmia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRioAmazonas, Gerente at Hotel Rio Amazonas, responded to this reviewResponded 5 May 2016

Dear Guest,

Thank you very much for taking the time to review our property, we guarantee our commitment in improving day in and day out our quality service and infrastructure in order to achieve the highest quality standards that this city can offer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2012

The hotel provides good sized rooms with friendly staff and good buffet breakfast. Depending on your interests you will either love or hate the location. It is in the heart of La Mariscal very close to many services, bars and restaurants. It gets noisy at night and streets can be crowded with both local and foreign revellers at night many of whom have clearly taken advantage of the cheap 3 for 1 drink specials. Hotel is used as base for G tours in Ecuador. Location can't be beat for choice of restaurants nearby.

  • Stayed: January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Matthew922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelRioAmazonas, Gerente at Hotel Rio Amazonas, responded to this reviewResponded 9 May 2016

Dear Guest,

Thank you very much for your comments, we will take these into concideration and try to make our best proposal to improve everyday. We hope to continue serving our guests with the best quality service Quito can provide.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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